Technical Architect - Lead (UC & CC)
- Location
- Greater London, England, United Kingdom
accurately record their activity in a timely manner Identify skill gaps within the team and work with the Director of Modern Work to enhance technical knowledge, professional growth and development across Contact Centre solutions. Manage team resource availability, responding to requests for leave and project resources (support or presales … where possible, and work flexibly to meet project deadlines which may include working outside of standard Mon-Fri 9-5 hours at times Provide technical oversight for customer pre-sales engagements and take responsibility for end-to-end delivery including survey, design, build and commissioning Contact Centre solutions, authoring ...