TechnicalCustomerSupport Manager required to join our clients growing team. You will provide leadership and technicalsupport to our CustomerSupport Engineers, ensuring their products maintain high performance and quality standards. As TechnicalCustomerSupport Manager key responsibilities include … Lead & Develop: Manage and coach a team of 6 CustomerSupport Engineers, guiding them to success while fostering a collaborative, high-performance culture. Solve & Innovate: Take charge of troubleshooting and resolving faults on our complex products, working closely with Engineering and Production to implement improvements. Customer Impact … Play a vital role in maintaining customer satisfaction by overseeing product installations, maintenance, and ensuring maximum product uptime. Global Reach: Travel across Europe, the USA, and Asia (up to 20% travel) to collaborate directly with customers and provide critical technical support. Skills Required: Bachelors degree in physical sciences More ❯
opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care TechnicalSupport Specialist. Within this position you will be providing high quality product and service support to customers and clients. … Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care TechnicalSupport Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to … products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have More ❯
oxford district, south east england, united kingdom
K2 Recruitment Limited
opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care TechnicalSupport Specialist. Within this position you will be providing high quality product and service support to customers and clients. … Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care TechnicalSupport Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to … products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have More ❯
This is a technicalsupport role for a GERMAN speaker who likes customer care and is based around the READING area (or commutable) . There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation … help with straight forward laptop and other queries. There is an admin content and the team is friendly and warm. Job Title: German-Speaking TechnicalSupportCustomer care Sector: Automotive Language Requirement: Fluent German Salary: £27,000 plus excellent benefits Location: Reading (Hybrid work with 3 days … in the office is available after training) Working Hours: Monday to Friday, 9:00am – 5:30pm About the Company: Huge US business within technical and automotive. The company creates nifty gadgets that are used globally and are very exciting and innovative products to work with. You will get full More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
ABL Recruitment
This is a technicalsupport role for a GERMAN speaker who likes customer care and is based around the READING area (or commutable) . There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation … help with straight forward laptop and other queries. There is an admin content and the team is friendly and warm. Job Title: German-Speaking TechnicalSupportCustomer care Sector: Automotive Language Requirement: Fluent German Salary: £27,000 plus excellent benefits Location: Reading (Hybrid work with 3 days … in the office is available after training) Working Hours: Monday to Friday, 9:00am – 5:30pm About the Company: Huge US business within technical and automotive. The company creates nifty gadgets that are used globally and are very exciting and innovative products to work with. You will get full More ❯
Job Description: Job Purpose To provide technicalsupport to Instron's field-based service engineers globally, making use of electrical/hydraulic schematics, mechanical drawings, and product knowledge. This is primarily an office based support role with an occasional need for domestic and international travel to provide … hands-on support to complex problems. Tasks & Responsibilities Remotely supporting Instron's field service team internationally on designated products. Reviewing escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development and concurrent … product support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and Field Service Engineer support. Visiting customers globally to support local service and sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to More ❯
opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care TechnicalSupport Specialist. Within this position you will be providing high quality product and service support to customers and clients. More ❯
