Warwick, Warwickshire, West Midlands, United Kingdom
Rise Technical Recruitment Limited
TechnicalServicesManager (FM/Critical Infrastructure) Warwick (commutable from Coventry, Leamington Spa, Stratford-upon-Avon, Rugby, Banbury) £70,000 + Car + Bonus + Pension + Life Assurance + Healthcare Cash Plan + Excellent Company Benefits Are you an experienced technical leader with a background in Critical Services/Infrastructure, looking … a role where you can shape operational excellence within a high-security, high-reliability environment? This is a rare opportunity to take ownership of on-site technicalservices at a nationally significant facility, ensuring the smooth delivery of preventative maintenance, reactive works, projects, and technical assurance activities. In this role, you'll work at the … operations Lead, mentor, and develop a team of engineers and technicians Act as the primary on-site contact for client interactions The Person Experience working within Critical Services/Infrastructure Strong understanding of engineering standards, statutory compliance, and safety regulations Demonstrated ability to lead technical teams Reference Number: BBBH265356 To apply for this role or More ❯
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
Service Delivery Manager As a TechnicalService Delivery Manager at Bechtle you will be responsible for ensuring the seamless delivery of IT services and solutions to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet … role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the TechnicalService Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and service needs are met while aligning service … improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed, collaborating with Operations Centre technical teams on escalations to ensure seamless and effective service delivery. Champion best practices across the serviceMore ❯