2 of 2 Technical Support Analyst Jobs in the Midlands

looking to take the next step in your IT career? If so, we have the perfect opportunity for you! We have an exciting vacancy available for the role of Technical Support Analyst within the IM&T Department at our Nottingham Divisional Headquarters. We're seeking talented individuals to join our team, where you'll be instrumental in … delivering top-notch IM&T services to one of the largest ambulance services in the UK. As a Technical Support Analyst, you'll play a vital role in delivering second-line IM&T support, including the maintenance and repair of services for the Trust's IT hardware. Collaborating closely with our internal Support Teams, you … focused service. Additionally, as part of our commitment to reliability and responsiveness, you'll be included in the Trust's on-call rota, contributing to our round-the-clock support efforts. At our organization, we value growth and development. Whether you're looking to enhance your technical skills, take on leadership roles, or explore new avenues within the More ❯

to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re on … software or hardware, so colleagues can get on with their work and our customers stay happy. You’ll need a good general knowledge of IT, an interest in tech support, and strong communication skills – being able to explain things clearly is just as important as fixing them. The role is mainly Monday to Friday during office hours, but now … and then you might need to help out at weekends or take part in our on-call rota when needed. You will be responsible for Providing support to your IS Manager. Maintain and manage relevant documentation. Ensure that the Technical Support call queue is kept within a manageable size. Ensure all documentation, including asset register is kept More ❯