9 of 9 Technical Support Analyst Jobs in the UK

Job Role: Technical Support Analyst Location: Taunton, Somerset. With benefits to work remotely at times Salary: £24-28k Based on Experience Type: Full-time, Permanent About SRD Technology UK At SRD Technology UK, were passionate about delivering cutting-edge IT solutions with a personal touch. As a forward-thinking Managed Service Provider (MSP), we pride ourselves … on our commitment to innovation, agility, and exceptional customer service. We support a wide range of clients across diverse sectors, helping them thrive in a rapidly evolving digital world. The Opportunity Were seeking an ambitious and experienced 1 st Line Technical Support Analyst who loves problem solving. As a Technical Support Analyst in … Tier 1, you will work closely with Technical Support Analysts to provide IT support to our managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. This individual will also need to work on multiple tickets at a time whilst meeting the determined SLAs. This job More ❯

Technical Support Analyst - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build … up their software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-45K + benefits. Apply now for immediate consideration and interview this week! Technical Support Analyst - SQL/Applications Oscar Associates (UK More ❯

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst... What you’ll do 🔧 Triage, troubleshoot, and resolve tickets in Zendesk , keeping notes crisp and hitting … SLAs/KPIs . Senior Technical Support Analyst... Use remote tools & knowledge bases; escalate cleanly to internal teams/approved 3rd parties where needed. Handle “how-to” queries and routine requests with clear, customer-friendly guidance Keep customer/config info accurate; spot recurring issues and flag trends; contribute to KB/forums. You’ll bring 🧰 Service Desk More ❯

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst... What you’ll do 🔧 Triage, troubleshoot, and resolve tickets in Zendesk , keeping notes crisp and hitting … SLAs/KPIs . Senior Technical Support Analyst... Use remote tools & knowledge bases; escalate cleanly to internal teams/approved 3rd parties where needed. Handle “how-to” queries and routine requests with clear, customer-friendly guidance Keep customer/config info accurate; spot recurring issues and flag trends; contribute to KB/forums. You’ll bring 🧰 Service Desk More ❯

Job Title: IFS Technical Support Analyst (Apps10) Summary: The business are looking for a talented PL/SQL and Crystal Reports developer with a knowledge of the IFS Applications suite, IFS Business Reporter and experience of web-based integrations. As a member of the Information Technology Team you will be involved in implementing, maintaining and supporting IFS … a must alongside a broad knowledge of the IFS Applications suite and modules, though other ERP systems would also be considered. You will be providing 2nd and 3rd line support for IFS ERP related queries alongside 1st line support for any Crystal related issues. The job includes supporting the IT Manager on the management of the IFS database … and its related sub systems. Responsibilities: Develop and maintain the Crystal Reports and Business Reporter suites. Mange the configuration of web based integrations. Support and develop custom PL/SQL packages, events and other IFS customisations, using best practice to ensure customisations are robust and meet the business need. Conduct error analysis on all technical related issues. Work More ❯

ABOUT THIS OPPORTUNITY We are looking for a Senior Oracle Technical Support & Configuration Analyst for our central Oracle service delivery team. In this key role, you will lead on providing expert-level technical administration and configuration for Oracle Fusion Application ERP, HCM, Payroll and PBCS/FDI systems, ensuring stability, performance and continuous improvement. If you … thrive in a collaborative environment and enjoy solving complex technical challenges, we’d love to hear from you. MAIN AREAS OF RESPONSIBILITY Your responsibilities will fall into the following main areas: Oracle System Configuration & Management Perform end-to-end configuration of Oracle Cloud modules (ERP, HCM, PBCS, FDI) including workflows, approval hierarchies, roles, flex fields, and user-defined reports. … into practical Oracle configuration changes and ensure alignment with global system design and business processes. Maintain a central configuration log and version history, ensuring full traceability of system changes. Technical Support & Troubleshooting Act as a 2nd/3rd line technical escalation point for complex system issues raised by users or support colleagues. Analyse root causes using More ❯

about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ? ABOUT THIS OPPORTUNITY We are looking for a Senior Oracle Technical Support & Configuration Analyst for our central Oracle service delivery team. In this key role, you will lead on providing expert-level technical administration and configuration for … Oracle Fusion Application ERP, HCM, Payroll and PBCS/FDI systems, ensuring stability, performance and continuous improvement. If you thrive in a collaborative environment and enjoy solving complex technical challenges, wed love to hear from you. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will fall into the following main areas: Oracle System Configuration & Management Perform end-to-end configuration of … into practical Oracle configuration changes and ensure alignment with global system design and business processes. Maintain a central configuration log and version history, ensuring full traceability of system changes. Technical Support & Troubleshooting Act as a 2nd/3rd line technical escalation point for complex system issues raised by users or support colleagues. Analyse root causes using More ❯

Position: IT Support Specialist Location: Norwich, UK Schedule: Hybrid Work type: contract We are seeking an experienced and flexible IT Support Specialist to maintain and troubleshoot critical IT infrastructure, supporting our essential hospital services. Key Responsibilities Server & Network Support: Provide significant support for Microsoft server products (including Windows Server 2003-2012), data communications, and networking technologies … LAN, TCP/IP, x400, RS-232). Application Management: Implement and support multi-user applications, including databases and the ICE system. Hardware & End-User Support: Offer practical support for computer hardware, printers, and software applications, and assist users in a similar environment. Database & Web: Maintain and support MS SQL Server and Web Server products. Documentation … procedures, and prepare training materials. Required Qualifications & Skills Education/Certification: Relevant Degree/HND/HNC and an IT Qualification (e.g., MCP or MCSE Windows 2003-2012). Technical: Significant experience with Microsoft server products, networking, and hardware support. Soft Skills: Excellent analytical mind, strong communication skills, and the ability to work independently or as part of a More ❯

Position: IT Support Specialist Location: Norwich, UK Schedule: Hybrid Work type: contract We are seeking an experienced and flexible IT Support Specialist to maintain and troubleshoot critical IT infrastructure, supporting our essential hospital services click apply for full job details More ❯