4 of 4 Technical Support Engineer Jobs in the North East

We Put People First so you can Deliver Outstanding Service We have an exciting opportunity for an experienced IT Technical Support Engineer in our Gateshead office. Joining our fast-paced inhouse IT team, you will be offering guidance and mentoring members of the Service Desk Team as … a point of 3rd line escalation: advising and resolving support queries, while ensuring our knowledge base is up to date. As an IT Technical Support Engineer you will: Review, implement and resolve technical issues effectively Provide remote and on-site support (if required) at … a senior technical level Assist as required in the training and mentoring of junior engineers Ensure all technical environment details accurately recorded and maintained Create and maintain knowledge base documents where required Provide a high level of technical expertise and end user service As an IT Technical More ❯

Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in … providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good … general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure More ❯

Senior Technical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical Support Engineer, you'll play a key role in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. … You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical More ❯

To be a member of a team responsible for the development, delivery and support of the ICT server, network and end-user ICT environment in schools. Role Principal Responsibilities 1. To be part of a team of ICT professionals who provide and contribute to the effective and efficient delivery … help to ensure that service objectives are achieved in-line with agreed standards, project management methodologies, budgetary constraints and timescales. 3. To assist the Technical Design Architect, Technical Operations and Deployment Officer or Technical Operations and Procurement Officer in providing schools with effective ICT Support. 4. To … licencing, integration and interfaces in accordance with information security policies and guidelines. 9. To respond to ICT problems within schools with guidance. 10. To support and maintain effective liaison with users, ensuring that a customer-focused approach is embedded in all activities. 11. To maintain the efficient operation and More ❯