Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
TechnicalSupportEngineer Location: Remote (with 2 days/month in Farringdon, London) Salary: £30,000 - £35,000 + Private Healthcare, Group Life Insurance, 25 Days Leave + Bank Holidays We are hiring for a TechnicalSupportEngineer for an innovative and global support centre. This role involves providing IT-related post-sales support and analysing customers' needs to recommend effective IT and business solutions. As a TechnicalSupportEngineer , you will assist with software installations, respond to customer calls and emails, and resolve support incidents. Your tasks … related post-sales support. Analyse customer needs and recommend IT/business solutions. Assist with software installations. Respond to customer calls and emails. Resolve support incidents and license issues. Analyse hardware/software to determine and resolve issues. Report bugs and test fixes/pre-release software. Required Skills more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation … s critical infrastructure connected and protected 24/7. Are you looking for your next challenge? We are currently recruiting for a 1st Line TechnicalSupport to join our NOC Rail team in Warwick. Role Profile: Maintain the availability, performance and security of a critical infrastructure system. Monitor … such as System Centre Operations Manager, Cisco Prime, SolarWinds and McAfee ePO to report and investigate potential issues. Provide a 1st/2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) Attend customer more »
Birmingham Women's and Children's NHS Foundation Trust
at Birmingham Women's and Children's NHS Foundation Trust is seeking a proactive, experienced IT professional to join the ICT Department as a Support Technician. As this is a customer facing role it is essential for the successful candidate to have excellent communication skills and have significant relevant … experience of working within ICT Service Delivery teams. Applicants need to demonstrate sound technical knowledge of a diverse set of applications and hardware in order to provide solutions for end users both over the phone and in person. It is expected that candidates will have excellent working knowledge of … seen as a core enabler for change within the organisation. Birmingham Women's and Children's NHS Foundation Trusts ICT department manages and provides support for approximately 4400 client devices and over 5000 users across 2 hospitals in Birmingham.Please ensure you read the Person Specification within the Job Description more »
