Technical Support Engineer Job Trends in the West Midlands

Technical Support Engineer
England > West Midlands

The median Technical Support Engineer salary in the West Midlands is £40,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 74 198 158
Rank change year-on-year +124 -40 +126
Permanent jobs requiring a Technical Support Engineer 127 1 21
As % of all permanent jobs in the West Midlands 2.40% 0.024% 0.56%
As % of the Job Titles category 2.67% 0.026% 0.59%
Number of salaries quoted 101 1 19
10th Percentile £27,000 - £29,250
25th Percentile £30,000 £42,500 £30,625
Median annual salary (50th Percentile) £40,000 £45,000 £35,000
Median % change year-on-year -11.11% +28.57% +12.90%
75th Percentile £46,350 £47,500 £37,500
90th Percentile £52,500 - £42,750
England median annual salary £36,750 £38,000 £35,000
% change year-on-year -3.29% +8.57% -6.63%

All Permanent IT Job Roles
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 4,749 3,866 3,538
% of permanent jobs with a recognized job title 89.84% 93.34% 93.80%
Number of salaries quoted 2,747 1,842 2,953
10th Percentile £28,750 £31,500 £26,500
25th Percentile £36,250 £40,000 £35,000
Median annual salary (50th Percentile) £50,000 £52,500 £49,500
Median % change year-on-year -4.76% +6.06% -5.71%
75th Percentile £67,500 £67,500 £62,500
90th Percentile £83,750 £80,000 £75,000
England median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -6.50%

Technical Support Engineer
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Technical Support Engineer' in the job title relative to all permanent IT jobs advertised in the West Midlands.

Technical Support Engineer job vacancy trend in the West Midlands

Technical Support Engineer
Salary Trend in the West Midlands

Salary distribution trend for Technical Support Engineer job vacancies in the West Midlands.

Salary distribution trend for Technical Support Engineer job vacancies in the West Midlands

Technical Support Engineer
Salary Histogram in the West Midlands

Salary distribution for jobs citing Technical Support Engineer in the West Midlands over the 6 months to 14 January 2026.

Salary histogram for Technical Support Engineer in the West Midlands

Technical Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the West Midlands region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Staffordshire - 58 £39,000 - 2
Shropshire - 30 £40,000 -
Warwickshire - 14 £31,000 - 2
Worcestershire - 4 £34,011 -
Dudley - 3 £40,000 -
Halesowen - 3 £25,000 -
Coventry - 1 £31,500 -
Technical Support Engineer
England

Technical Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the West Midlands

For the 6 months to 14 January 2026, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Technical Support Engineer in the job title.

1 47 (37.01%) Problem-Solving
2 44 (34.65%) Degree
3 23 (18.11%) Microsoft
4 20 (15.75%) AutoCAD
5 18 (14.17%) CAD
5 18 (14.17%) Customer Service
6 14 (11.02%) SOLIDWORKS
7 13 (10.24%) Microsoft Office
8 12 (9.45%) Continuous Improvement
8 12 (9.45%) Mathematics
8 12 (9.45%) Windows
9 11 (8.66%) CRM
9 11 (8.66%) Customer Experience
9 11 (8.66%) Logistics
9 11 (8.66%) Presales
10 9 (7.09%) ADSL
10 9 (7.09%) DHCP
10 9 (7.09%) DNS
10 9 (7.09%) Ethernet
10 9 (7.09%) Internet
10 9 (7.09%) VDSL
10 9 (7.09%) VoIP
10 9 (7.09%) VPN
10 9 (7.09%) Wireless
11 8 (6.30%) Cisco
11 8 (6.30%) Dell
11 8 (6.30%) Firewall
11 8 (6.30%) Juniper
11 8 (6.30%) LAN
11 8 (6.30%) McAfee

Technical Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (4.72%) IIS
Applications
1 20 (15.75%) AutoCAD
2 14 (11.02%) SOLIDWORKS
3 13 (10.24%) Microsoft Office
4 7 (5.51%) Chatbot
5 5 (3.94%) EPLAN
Cloud Services
1 6 (4.72%) SaaS
Communications & Networking
1 9 (7.09%) ADSL
1 9 (7.09%) DHCP
1 9 (7.09%) DNS
1 9 (7.09%) Ethernet
1 9 (7.09%) Internet
1 9 (7.09%) VDSL
1 9 (7.09%) VoIP
1 9 (7.09%) VPN
1 9 (7.09%) Wireless
2 8 (6.30%) Firewall
2 8 (6.30%) LAN
2 8 (6.30%) WAN
3 5 (3.94%) PBX
3 5 (3.94%) Wi-Fi
4 4 (3.15%) Broadband
Database & Business Intelligence
1 6 (4.72%) SQL Server
General
1 41 (32.28%) Manufacturing
1 41 (32.28%) Social Skills
2 14 (11.02%) Aerospace
2 14 (11.02%) Automotive
3 13 (10.24%) Inclusion and Diversity
4 11 (8.66%) Pharmaceutical
5 5 (3.94%) Analytical Skills
5 5 (3.94%) Telecoms
6 4 (3.15%) Advertising
7 3 (2.36%) Legal
7 3 (2.36%) Retail
8 2 (1.57%) Marketing
Libraries, Frameworks & Software Standards
1 6 (4.72%) .NET
Miscellaneous
1 17 (13.39%) Onboarding
2 15 (11.81%) Renewable Energy
3 11 (8.66%) FMCG
4 8 (6.30%) Data Centre
4 8 (6.30%) Self-Motivation
5 5 (3.94%) Analytical Mindset
6 4 (3.15%) Industrial Internet of Things
6 4 (3.15%) SCADA
7 3 (2.36%) Driving Licence
Operating Systems
1 12 (9.45%) Windows
Processes & Methodologies
1 47 (37.01%) Problem-Solving
2 18 (14.17%) CAD
2 18 (14.17%) Customer Service
3 12 (9.45%) Continuous Improvement
3 12 (9.45%) Mathematics
4 11 (8.66%) CRM
4 11 (8.66%) Customer Experience
4 11 (8.66%) Logistics
4 11 (8.66%) Presales
5 8 (6.30%) Proactive Monitoring
5 8 (6.30%) Reverse Engineering
5 8 (6.30%) SIEM
6 7 (5.51%) Business Intelligence
6 7 (5.51%) Conversational UI
6 7 (5.51%) Cybersecurity
6 7 (5.51%) Market Research
6 7 (5.51%) Process Improvement
6 7 (5.51%) Stakeholder Engagement
7 6 (4.72%) Computer Science
8 4 (3.15%) Telesales
Programming Languages
1 6 (4.72%) C#
1 6 (4.72%) Java
1 6 (4.72%) JavaScript
1 6 (4.72%) PHP
1 6 (4.72%) Python
2 5 (3.94%) Ladder Logic
Qualifications
1 44 (34.65%) Degree
2 7 (5.51%) HNC
3 6 (4.72%) Computer Science Degree
3 6 (4.72%) Master's Degree
4 3 (2.36%) A+ Certification
Quality Assurance & Compliance
1 8 (6.30%) SLA
System Software
1 8 (6.30%) VMware Infrastructure
Systems Management
1 4 (3.15%) Functional Safety
Vendors
1 23 (18.11%) Microsoft
2 8 (6.30%) Cisco
2 8 (6.30%) Dell
2 8 (6.30%) Juniper
2 8 (6.30%) McAfee
2 8 (6.30%) VMware
3 6 (4.72%) Oracle
4 5 (3.94%) Panasonic
4 5 (3.94%) Samsung