Associate Technical Support Engineer - Confluent
- Location
- Greater London, England, United Kingdom
landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world. Your Role And Responsibilities Technical Support Engineers work directly with customers to diagnose and resolve complex Apache Kafka and Confluent Platform issues. They support and manage high … Will Investigate and resolve customer issues across production and non-production environments Troubleshoot distributed systems, Apache Kafka, Confluent Platform, customer applications, and integrations. Support the analysis and resolution of technical incidents and customer escalations. Assist in identifying root causes and implementing solutions to customer problems. Communicate effectively with ...