Chertsey, Surrey, South East, United Kingdom Hybrid / WFH Options
Tekuchi
An opportunity is open within our team for an enthusiastic TechnicalSupport and Audio/Visual (A/V) Engineer to install, maintain, and support interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and overseas. Our interactive software runs on touchscreens, tablets, and large format media walls, integrating with … architectural model lighting systems and other devices for seamless presentations. The Role As a TechnicalSupport Engineer, youll work across teams, handling a mix of technicalsupport, IT+A/V installations, management and installation of exhibition rental equipment, and system maintenance. Key Responsibilities: Monitor and maintain client and in-house systems to ensure smooth operation. Provide … first-line technicalsupport, troubleshooting and resolving issues. Install, update, and maintain Tekuchis interactive software remotely and on-site. Set up and maintenance of touchscreens, network hardware, architectural lighting controllers, and A/V equipment. Liaise with client IT teams to ensure optimal network infrastructure for our systems. Assist with in-house IT infrastructure maintenance and organisation of More ❯
service and communication, acting as the first point of contact for any IT-related issues, requests, and incidents that come in from our customers. This role focuses on customer support – this is NOT a technical troubleshooting/fixing/1st Line IT support role. Although a specific Service Desk Analyst job history or experience is not essential … access A range of family friendly policies Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK’s critical digital infrastructure. The work we do helps connect thousands of people More ❯
service and communication, acting as the first point of contact for any IT-related issues, requests, and incidents that come in from our customers. This role focuses on customer support – this is NOT a technical troubleshooting/fixing/1st Line IT support role. Although a specific Service Desk Analyst job history or experience is not essential … access A range of family friendly policies Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK’s critical digital infrastructure. The work we do helps connect thousands of people More ❯
Senior TechnicalSupport Engineer, Executive Support Reigate, England, United Kingdom, RH2 Senior TechnicalSupport Engineer, Executive Support Reigate, England, United Kingdom Full time Description We are seeking a highly skilled and dedicated Senior TechnicalSupport Engineer to join our Executive Support Team. This role is pivotal in ensuring seamless technology experiences … for our executives, from onboarding to daily interactions with technology. The ideal candidate will take full accountability for the end-to-end technology support process, including proactive monitoring of endpoint analytics to prevent any potential impact. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of … process for executives, ensuring a smooth and efficient integration with all necessary technology. This includes setting up devices, configuring software, and providing training on the use of technology tools. TechnicalSupport: Provide comprehensive technicalsupport for executives, addressing any issues that arise in their daily use of technology. This involves troubleshooting hardware and software problems, resolving More ❯
have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will … internal logistics application process Coordinate/arrange and schedule Engineers or Field Engineering resources to customer sites Maintain rapport with our customers by displaying a detailed understanding of their support requirements and contracts Maintain high levels of incident ownership throughout the Incident Lifecycle to a satisfactory customer resolution Liaise pro-actively with suppliers or partner vendors and escalate where … service and communication, acting as the first point of contact for any IT-related issues, requests, and incidents that come in from our customers. This role focuses on customer support – this is NOT a technical troubleshooting/fixing/1st Line IT support role. Although a specific Service Desk Analyst job history or experience is not essential More ❯
TechnicalSupport Engineer (JavaScript)- Staines/Hybrid- 12 Months- 150- 200 per day A global technical company are looking for an experienced TechnicalSupport Engineer to join their team on an initial 12 month assignment. The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours … or to answer technical questions about the software and platform. Skills/Experience: 2 - 4+ years customer facing technicalsupport experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational Databases (i.e. MySQL, MariaDB, Oracle) Good experience writing or debugging JavaScript … etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress Search Ltd acts as a Recruitment Agency in relation to all More ❯
TechnicalSupport Engineer (JavaScript)- Staines/Hybrid- 12 Months- £150-£200 per day A global technical company are looking for an experienced TechnicalSupport Engineer to join their team on an initial 12 month assignment. The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours … or to answer technical questions about the software and platform. Skills/Experience: 2 - 4+ years customer facing technicalsupport experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational Databases (i.e. MySQL, MariaDB, Oracle) Good experience writing or debugging JavaScript … etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress Search Ltd acts as a Recruitment Agency in relation to all More ❯
A highly successful and well-established client of ours are seeking a P roduct TechnicalSupport to join their company. This position would be fantastic for a candidate who is looking to learn and grow with a company that will offer training and full support. The purpose of the role is to support the Technical Manager … with customer queries and office technical support. About the Role This role focuses on delivering support and advice to customers. You will be responsible for responding to product-related queries, troubleshooting issues, and working collaboratively with internal teams to ensure a positive customer experience. Responsibilities Provide guidance to help customers and partners choose the right solutions for their … needs. Offer first-line support via phone and other communication channels. Investigate and resolve product or application issues. Log and manage support cases through CRM. Work collaboratively with other departments to share knowledge and resolve more complex cases. Occasionally visit customer sites for support or training needs. Ensure a high level of customer satisfaction. Respond to queries More ❯
A highly successful and well-established client of ours are seeking a P roduct TechnicalSupport to join their company. This position would be fantastic for a candidate who is looking to learn and grow with a company that will offer training and full support. The purpose of the role is to support the Technical Manager … with customer queries and office technical support. About the Role This role focuses on delivering support and advice to customers. You will be responsible for responding to product-related queries, troubleshooting issues, and working collaboratively with internal teams to ensure a positive customer experience. Responsibilities Provide guidance to help customers and partners choose the right solutions for their … needs. Offer first-line support via phone and other communication channels. Investigate and resolve product or application issues. Log and manage support cases through CRM. Work collaboratively with other departments to share knowledge and resolve more complex cases. Occasionally visit customer sites for support or training needs. Ensure a high level of customer satisfaction. Respond to queries More ❯
Product TechnicalSupport Woking - Monday - Friday 8.30 - 5.30 £27000 - £30000 The Product TechnicalSupport role provides best-in-class product advice, and technicalsupport to our customers and dealers. You will likely have come from a wide format graphics print or installation background, with expertise in digital print, colour management and application. Through telephone … support, and the use of CRM, you will be providing excellent customer experience. You will be effectively resolving cases, troubleshooting, and giving advice to product inquiries. Reporting to the Technical Manager, and aligned to our quality management team in our production facility, you will be working alongside and supporting our sales office and marketing teams and supporting our … product specialist teams. Responsibilities TechnicalSupport Provide advice for customers and dealers to select the right product for the application. Deliver best in class first line of technicalsupport to our customers and dealers. Case handling through telephone support, Zendesk, and collaboration with sales teams. Troubleshooting and investigation of application, print, installation and product cases. More ❯
TechnicalSupport Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupport Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
