1 to 25 of 73 Technical Support Jobs in London

Senior Manager - Technical Support Engineering DeepL Employment: full time London Job Description Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust … innovation, growth, and well-being. Discover more about life at DeepL on LinkedIn , Instagram , and our Blog . About the Role As Senior Manager, Technical Support Engineering, you'll shape the future of our technical support function. You'll lead and develop a team of technical ...

edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking a Technical Support Team Manager, EMEA to join us on our journey. We have organized ourselves culturally around a set of shared values. … team first, which means we are collaborative and support each other toward our common goals. We start everything from the outside in, starting with the customer and solving from there. We valuetrust, so we are a company of people who are open and direct, avoid politics ...

organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. The Role The Senior Tier 3 Technical Support Engineer (TSE) is a trusted advisor to the broader Outreach Technical Support team, as well as an entry-point … back-line Technical Support delivery. This role delivers on a broad range of Tier 3 Technical Support responsibilities across the organization. The Senior Tier 3 TSE serves as a key cross-functional collaborator helping drive resolutions of our most complex technical support issues. ...

born out of Y Combinator (S18), we’re simplifying complex systems to build the future of travel About the role As Head of Technical Support, you’ll lead our team of Technical Support Engineers and take responsibility for the quality, effectiveness and development of the function. … build a team that combines strong technical investigation with clear, thoughtful customer communication. You’ll coach engineers, establish effective ways of working and ensure customers receive dependable support as their integrations grow in complexity and scale. You’ll stay close to the work: reviewing investigations, helping with significant ...

Technical Support Engineer Competitive London, uk Full time Job Description As an experienced Technical Support & IT Operations Engineer, you will take ownership of our IoT device estate and technical infrastructure across multiple automated parking sites. This is a hands-on role requiring strong technical … DevOps, suppliers, and client stakeholders to ensure maximum uptime, system resilience, and operational efficiency. The role requires at least 5+ years’ experience within a technical IT support, infrastructure, or field engineering environment, ideally within IoT, ANPR, CCTV, networking, or automated parking solutions. Experience with, or strong working knowledge ...

building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the role We’re hiring a Technical Support Manager to provide senior, cross-product technical leadership across Swap’s Support organisation. This is a horizontal, high-impact role … focused on technical escalation ownership, operational consistency, and scaling Technical Support (particularly in the US) as our customer base and product suite grow. You’ll act as the senior technical authority within Support driving prioritisation, improving technical readiness, and strengthening collaboration across Product ...

Role: Senior Technical Support Officer Location: Hackney E8 Pattern : Hybrid Start: ASAP Length : 4 Months + Pay Rates: £21.53 per hour (PAYE) | £29.01 per hour (Umbrella) Service: Building Control Are you an experienced technical support professional with a strong background in local authority planning or building … control? The London Borough of Hackney is seeking a Senior Technical Support Officer to oversee and drive the administrative and systems operations within their Building Control team. Key Responsibilities Team Supervision & Support: Supervise technical support staff, providing day-to-day direction, guidance, and workload management. ...

critical infrastructure and securing our way of life. The Position OPSWAT is now searching for a mid-to-senior level Joint Professional Services and Technical Support Engineer to join our Global Customer Experience team and help our customers in the UK. In the Technical Support capacity … engineer will coordinate with colleagues in the global Support team to respond to customers’ technical queries and issues, with the goal of resolving them quickly and satisfactorily, including escalating bugs to the R&D team and managing the process to get the customer’s environment properly patched ...

Technical Support Engineer Location: London Salary: Competitive Join the Options Support Team in London! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success. … have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia. Continuous career development opportunities: We provide professional skills development and technical training. The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities ...

Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This role sits within Ironclad’s Technical Platform Expert team and is focused initially on hands‐on technical support. You will help customers troubleshoot product and platform issues, own cases … collaboration and connection. There may be additional in-office days for team or company events. What You Will Be Doing: Provide post-hypercare support to customers following their initial implementation to help drive early adoption and value realisation. Deliver high quality post-hypercare technical support ...

What does the Technical Support Team do? The London Office Technical Support function provides oversight and coordinated support to the Regional Centres and Members. The key purpose is promoting a collaborative and sustainable approach in the delivery of ‘UNITY Towards Nuclear Excellence’ and the Action … Excellence framework. We work closely with the Regional Centres’ technical teams to ensure industry performance improvement through effective Member support. The team work closely with the industry Chief Nuclear Officers (CNO) to run the annual Global CNO Forum, as well as co-ordinate both the Regional Centre & Global ...

Title: Senior Technical Support Officer - Interim Location: Central East London Rate: £21.53 per hour (PAYE)/£29.01 per hour (Umbrella) Contract Type: Interim Working Pattern: Hybrid (Minimum 2 days in the office) Job Purpose: To provide technical and administrative support for the Building Control service, ensuring … efficient delivery of validation, financial, and IT-related functions. The role involves managing technical support tasks, maintaining compliance with building regulations, and optimising IT systems for service delivery. Key Responsibilities: Validate building regulations applications, notices, and fee calculations, ensuring compliance with statutory requirements. Manage financial processes, including invoicing ...

brief Our client continuously innovates smart intercom and access-control solutions, with hardware-software integration as one of its core strengths. High-standard technical support is viewed as a key differentiator to win customer trust. To empower local sales teams and deliver reliable pre-sales support for customer projects, our client is recruiting a Technical Support Engineer. You will design customized solutions, run product demonstrations, and produce professional technical documentation for IoT and security-related projects. Responsibilities Engage deeply with customers to identify business pain points and core project requirements; develop tailored ...

Smart Retail. We have offices in markets including USA, Europe, China and Japan. Key responsibilities We are looking for a talented and passionate Technical Support Engineer to join our team. The role will be based mainly in our London office (near Blackfriars station) but there will be occasional … external site support visits needed in the UK and possibly Europe. As a Technical Support Engineer, you will work as part of the Remark AI team to help our integrator and manufacturer partners deliver great software whilst learning and developing your own skills and knowledge. ...

process your data, please see the privacy notice for applicantshere. * As at 30 June 2026 The Role We are looking for a Senior Technical Support Engineer to join the Tech Support team in London to ensure the stability, performance and smooth operation of business-critical systems across … enhancements and automation. In addition to leading non-BAU initiatives and project work, the role also acts as a key escalation point between Tech Support and senior stakeholders, while also mentoring and supporting the development of engineers across the team. Role Responsibilities Provide advanced troubleshooting and resolution for issues ...

Location: London, United Kingdom Salary: £40,000 per annum Working pattern: Hybrid (2-3 days per week in office) Overview We are seeking a Technical Support Engineer to provide high-quality technical assistance across software, hardware, and user environments. You will support end users, manage … resolve support tickets, and contribute to structured onsite deployments by following defined plans and reporting progress to the Project Team. This role suits someone who is methodical, customer-focused, and confident working across Windows and macOS. What you will be doing Managing support requests through Zendesk ...

certain number of days per week per Company policy. About our Company Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry … www.medidata.com. Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata. About the Team Reporting to a Manager of Technical Support, you will be a technical expert who is the primary contact between different support teams and core engineering teams. You will ...

including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.Technical Support SpecialistAs a Technical Support Specialist, you’ll play a key role in ensuring Synthesiadelivers a reliable and consistent experience for our customers. … toteam for internal technical escalations and play a key part in Synthesia’s technicalSuccess.You’ll investigate complex platform issues, apply technical fixes where possible,and escalate clearly to Engineering when required. You’ll own cases end to end,reproducing problems, analysing logs and data, validating workarounds orpatches ...

Technical Support EngineerIntapp is seeking a Product Support Engineer for our Collaboration and Content product team. The ideal candidate will have experience triaging complex issues for Microsoft technology-based solutions and is comfortable working in a team environment where processes are continually evolving. Previous experience in Legal … Professional Services or Enterprise Content Management is preferred.What you will do:Manage customer support requests and provide timely and accurate responses.Create, prioritize, track, and update customer issues/features in Microsoft Azure DevOps.Provide training to first/second-line support staff from customer or partner organizations.Participate in ongoing ...

Role: Technical Customer Support Manager Contract: 6 Months (PAYE) Location: Feltham (some onsite requirement) We are looking for a Technical Customer Support Manager to support strategic Service Provider customers across the UK and Northern Europe. Acting as a trusted operational advisor, you will build strong … customer relationships, coordinate technical and support teams, manage escalations, and help ensure critical issues are resolved quickly to maximise service availability and customer satisfaction. You will ensure delivery of excellent customer service and be the first point of customer contact for inquiries. Builds and maintain business relationship with ...

Selection changes the language of the page/content Technical Support Engineer London, England, United Kingdom Software and Services Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. … work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Retail Engineering Operations & Support team (REOS), we provide world-class support to Apple stores worldwide, both online and physical stores. Our main goal is to facilitate a magical, personalized ...

Swap is seeking a Technical Support Manager to provide senior, cross-product technical leadership within the Support organisation. This role focuses on escalation ownership, operational consistency, and scaling Technical Support (notably in the US) as our product suite and customer base grow. … senior technical authority, you’ll champion readiness, standard practices, and collaboration with Product and Engineering, while guiding the team through strategic and hands-on execution across #J-18808-Ljbffr ...

achieving our ambitious mission to one day solve all disease with the help of AI.Your impact In this role, you will oversee the Technical Operations team, focusing on user-facing IT support, application integration and platform operations. This is a hands-on role, where you will be responsible … high performing services across all of Isomorphic Labs, whilst leading and growing a team.This position offers a unique opportunity to design and shape our support and systems integration strategy, drive infrastructure automation, and ensure a highly productive environment for our Scientists, Researchers and Engineers.What you will do Oversee ...

humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert … diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play ...

humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you'll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert … diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play ...