Main purpose of the position The Wind Turbine TechnicalSupport Engineer will act as a SME covering some of our client's large offshore wind farms. You will advise on how to optimise the structure of the team processes and provide second line support/remote advice to bringing the wind asset back into operation based on … known-known solutions or in a safe mode when it cannot start based on the standard known solutions. Key responsibilities Support and propagate TechnicalSupport second line business requirements in present and future contracts; Safeguard adequate on time answers and ensuring quality to technical queries; Responsible for developing standard solutions of known-known issues; Responsible for … correctly using TechnicalSupport second line internal processes; Contribute for process management for TechnicalSupport second line internal processes; and Contribute for ensuring second line team performance and development; Assists manager of TechnicalSupport second line; Leads TechnicalSupport second line team to execute TechnicalSupport internal projects. Key deliverables More ❯
Technical Product Support Engineer An exciting opportunity for a Graduate or experienced technicalsupport professional to join a market-leading, disruptive software company in London as a Technical Product Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. Youll have the … technology that is at the forefront of innovation. As the first point of contact for customer issues, youll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Technical Product Support Engineer … from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Ideally you will have commercial experience in a technical or customer support-type position, but top recent graduates who are keen on a career in support are encouraged to apply Basic scripting knowledge in Python or More ❯
TechnicalSupport Engineer (IoT Devices)£38,000 - £43,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionHayes, London Are you a TechnicalSupport Engineer or Service Engineer looking for an office based role working on IoT devises in a cross-functional and collaborative R&D environment? Do you want to be recognised … as a technical expert, with occasional travel to site internationally? This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a TechnicalSupport Engineer … and developed. Occasionally, perhaps twice a year, you'll be traveling all across the globe to fault-find and fix equipment on customer sites. This role would suit a TechnicalSupport Engineer or Service Engineer looking for an office based role with occasional international travel within a R&D environment where you will be recognised as a technicalMore ❯
TechnicalSupport Engineer (IoT Devices) £38,000 - £43,000 + Occasional International Travel + 30 Days Holiday + Training + Progression Hayes, London Are you a TechnicalSupport Engineer or Service Engineer looking for an office based role working on IoT devises in a cross-functional and collaborative R&D environment? Do you want to be … recognised as a technical expert, with occasional travel to site internationally? This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a TechnicalSupport … and developed. Occasionally, perhaps twice a year, you'll be traveling all across the globe to fault-find and fix equipment on customer sites. This role would suit a TechnicalSupport Engineer or Service Engineer looking for an office based role with occasional international travel within a R&D environment where you will be recognised as a technicalMore ❯
A friendly and dynamic technicalsupport team is currently looking for a TechnicalSupport Specialist, to join their growing international team in their London office with an option to work remotely few days a month (work from home). Role This professional and reliable IT solutions company with a personal touch offers services such as network … and server management, disaster recovery, workstation support, IT security and webservices. As a TechnicalSupport Specialist, you will be responsible for providing technical assistance to a range of clients across a range of products and services. You will liaise with clients, maintain relationships as an account manager and evaluate their issues to ensure you are able … is an exciting opportunity for an outgoing, talented, technically minded person to join an enthusiastic and professional team of experts. Duties and key responsibilities: Providing level 1 and 2 technicalsupport and assistance across a range of products, including hardware and software support. Evaluating and escalating technical or customer related issues when necessary to level 3. Providing More ❯
About the job FORMANCE is looking for a TechnicalSupport Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupport Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and … usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupport Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for More ❯
About the job FORMANCE is looking for a TechnicalSupport Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupport Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and … usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupport Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for More ❯
R&D TechnicalSupport - Customer Experience Customer Experience Full-time London, UK We are a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering 245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never … about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We're looking for a passionate and highly skilled R&D TechnicalSupport (RTS) to join our Customer Experience (CX … organization in London. RTS is the highest level of technicalsupport at Our RTSs act as the bridge between our customer-facing teams and R&D, owning complex product domains, solving deep technical problems, and driving long-term impact through collaboration, data, and expertise. This role requires more than technical troubleshooting - it calls for strong stakeholder More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated TechnicalSupport … ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams More ❯
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technicalsupport, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The TechnicalSupport Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being … a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technicalsupport of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The TechnicalSupport Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being … a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technicalsupport of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements … or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯
The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements … or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯
industrial inspection through intelligent automation — ensuring smarter monitoring and safer operations worldwide. As Avant continues to expand its footprint across Europe, we are seeking a highly motivated and structured TechnicalSupport to join our growing team in London UK . Job Description: Avant Intelligence is looking for a proactive and detail-oriented TechnicalSupport to support … innovative AI-driven inspection and monitoring solutions to clients across Europe. Key Responsibilities: Explore and validate robotics and AI capabilities for customer workflows Build and test lightweight prototypes to support real-world deployments Coordinate cross-functional collaboration and end-to-end solution delivery Provide technical demonstrations and support pre-sales engagements Support international rollout, localization, and … compliance requirements What We’re Looking For: 3+ years of experience in robotics, or technical solution engineering Ability to prototype and integrate hardware + software (e.g., Python/JS) Strong analytical and communication skills in cross-functional environments Experience working with global customers or overseas deployment Fluent in English; Chinese or other European languages a plus, with willingness to More ❯
industrial inspection through intelligent automation — ensuring smarter monitoring and safer operations worldwide. As Avant continues to expand its footprint across Europe, we are seeking a highly motivated and structured TechnicalSupport to join our growing team in London UK . Job Description: Avant Intelligence is looking for a proactive and detail-oriented TechnicalSupport to support … innovative AI-driven inspection and monitoring solutions to clients across Europe. Key Responsibilities: Explore and validate robotics and AI capabilities for customer workflows Build and test lightweight prototypes to support real-world deployments Coordinate cross-functional collaboration and end-to-end solution delivery Provide technical demonstrations and support pre-sales engagements Support international rollout, localization, and … compliance requirements What We’re Looking For: 3+ years of experience in robotics, or technical solution engineering Ability to prototype and integrate hardware + software (e.g., Python/JS) Strong analytical and communication skills in cross-functional environments Experience working with global customers or overseas deployment Fluent in English; Chinese or other European languages a plus, with willingness to More ❯
Location: Hybrid Working – London Office/Remote Reporting To: Helpdesk Manager Background: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technicalsupport and expertise. You will report to the Helpdesk Manager for technical direction … and guidance. Key Responsibilities: Act as the primary technicalsupport contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt’s ticketing system Ensure tickets are always kept up-to-date with case details Work collaboratively … to support team members in IT related matters Provide troubleshooting assistance as required to the Technical Services team Escalate problems where necessary to management or third-party suppliers Undertake small to medium-sized IT projects as instructed by the Technical Services team Diagnose and resolve technical issues on your own and as part of a team More ❯
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technicalsupport, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective … first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks … and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll More ❯
Junior TechnicalSupport Specialist - Entry Level SaaS Opportunity - Workforce Management Salary - £26,000 - £28,000 Learn from Customer Success Leaders Progression potential to Customer Success Route into the world of SaaS 22 days holiday + your birthday off If you're ready to kickstart your career in tech and want to be somewhere that actually invests in your … No gimmicks, no fluff — just solid tech, smart people, and a clear path to grow. What You’ll Be Doing Acting as the first point of contact for customer support queries via phone and email Triaging helpdesk tickets and managing the technicalsupport inbox Providing first-line support across hardware, software, and systems Coordinating engineer visits … across EMEIA. Their tech is used by thousands of organisations to streamline operations and safeguard people and assets. They’re growing, they’re agile, and they’re serious about support — which is where you come in. More ❯
about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ? ABOUT THIS OPPORTUNITY We are looking for a Senior Oracle TechnicalSupport & Configuration Analyst for our central Oracle service delivery team. In this key role, you will lead on providing expert-level technical administration and configuration for Oracle … Fusion Application ERP, HCM, Payroll and PBCS/FDI systems, ensuring stability, performance and continuous improvement. If you thrive in a collaborative environment and enjoy solving complex technical challenges, wed love to hear from you. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will fall into the following main areas: Oracle System Configuration & Management Perform end-to-end configuration of Oracle … into practical Oracle configuration changes and ensure alignment with global system design and business processes. Maintain a central configuration log and version history, ensuring full traceability of system changes. TechnicalSupport & Troubleshooting Act as a 2nd/3rd line technical escalation point for complex system issues raised by users or support colleagues. Analyse root causes using More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
TechnicalSupport Engineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a TechnicalSupport Engineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you want full … support from a European industry leading name that is rivalling the likes of Toshiba and Daikin? On offer is the chance to join a business that has had a fantastic reputation due to their state of the art heat pump systems only have an indoor unit. This means that their units are more affordable, cheaper to install and maintain … London Bridge THE PERSON: Mechanical or Engineering related degree Experience with HVAC, AC or Heat Pump industry London based Reference: BBBH22067 Keywords: Heat Pumps, HVAC, Heating, Ventilation, Air Condition, Support, Engineer, London Bridge, Remote, Hybrid, If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal More ❯
TechnicalSupport Engineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a TechnicalSupport Engineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you want full … support from a European industry leading name that is rivalling the likes of Toshiba click apply for full job details More ❯
We're Hiring! TechnicalSupport Engineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a TechnicalSupport Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly with … top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first mindset More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Propel
We're Hiring! TechnicalSupport Engineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a TechnicalSupport Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly with … top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first mindset More ❯
Job Title: BackEnd TechnicalSupport Developer Location: London, UK Work Pattern: Hybrid – 3 days onsite, 2 working from home Salary: up to £50,000 per annum + on call bonus Job Position: Permanent Additional Info: This position does require you to be on call every 5th week (extra pay on top of your salary) We are looking for … a dedicated BackEnd TechnicalSupport Developer to help handle production issues. This includes working with the company’s clients and customer success team to identify the source of a technical problem and then fixing those problems. This role covers a lot of technologies, from UI, React, system configuration, Node.js backend code, databases and AWS hosting. So this More ❯
