1 to 25 of 132 Technical Support Jobs in the South East

Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root cause analysis, data … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯

1st Line Support Engineer Rainham, Kent | Full-Time | On-Site with Flexible Working (Post-Probation) Iglu Tech Group is a leading UK provider of IT Managed Services, Digital Transformation, cloud applications, and business process automation. We deliver human-centric, tailored solutions to top organisations across the UK and London. We’re expanding our team and looking for a proactive … detail-oriented 1st Line Support Engineer to join us in delivering exceptional customer service and technical support. What You’ll Do Deliver fast, effective 1st Line technical support via our busy Service Desk Collaborate with 2nd Line Engineers on complex issues Perform software builds, hardware fixes, and upgrades Provide on-site support when needed Maintain … clear, professional communication with clients Ensure all tickets are updated in real time and resolved within SLA What You Bring 2+ years in a 1st Line support role (MSP experience a plus) Strong customer service and communication skills Proficiency in: Microsoft Windows Servers, Exchange, Office 365 Active Directory, Windows 7–10, Microsoft Office Hardware builds, Apple products, basic networking More ❯

Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to … join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical Support Engineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic opportunity for someone … who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office More ❯

passionate people who value our mission-that every customer needs a secure, scalable system that never goes down. Everyone here is committed to providing innovative solutions and expert, personalised support to ensure our customers' applications always perform. We're experiencing rapid growth and are expanding our renowned support team. Initially joining our established single-tiered support team … you will assist our global customer base with a wide variety of technical challenges. With experience, this role will expand into our Professional and Partner Services teams, offering exciting career progression and broader engagement. How can you help us? You understand the urgency when a customer's system is down and can calmly and confidently handle issues via phone … email, chat, or remote sessions. Our support desk operates 24/7, with engineers located worldwide, enabling us to provide exceptional support to our global customer base. Weekend cover is required approximately once every six weeks, compensated with on-call payments and overtime opportunities. You'll also play a crucial role in our product release cycle by contributing More ❯

Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical Support Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities … Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues, solutions … and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting More ❯

Job Description 2nd Line Support Engineer - Full Time - permanent Job description Important : please DONOT APPLY if you don't have the below requirements: Need to hold full UK driving license and have own transport . Need to be able to reliably commute or relocate to Aldershot, GU11 1TW for this job? Need to be able to work in the … UK without restriction (we don't provide sponsorship). Job Description As a 2nd Line Technical Support Engineer, you will be responsible for providing remote support and onsite support to customer’s IT and Telecom Networks, this includes Hosted (O365, SharePoint, Azure, Avaya VOIP and Gamma VOIP ) Responsibilities Provide remote support to customers’ IT and … Telecom Networks. Handle support telephone calls and emails directly from customers. Work towards a target of first-time fix for all issues. Escalate unresolved issues to the 3rd Line team in a timely manner. Use Remote Monitoring & Management (RMM) systems to identify and address potential issues. Record all work within the ticketing system and follow documented processes and procedures. More ❯

Job Title: Technical Support Engineer - Azure Security Job Description As a Technical Support Engineer, you will serve as a frontline technical resource for customers and partners via phone, email or web. You will deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, and contributing to product quality and enhancements. … You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and web. You will collaborate with others to engage subject matter experts, Engineering or Management when needed. This role offers an opportunity … to become a subject matter expert in one or more areas, with guidance and mentorship from your colleagues. Responsibilities Own, investigate, and solve complex customer technical issues. Collaborate within and across teams and leverage troubleshooting tools and practices. Engage with Engineering and Supportability teams to investigate potential product defects. Review complex issues and contact customers to understand the issue. More ❯

for delivering cutting-edge solutions that revolutionize businesses. We pride ourselves on our innovative culture, collaborative environment, and commitment to customer excellence. We are seeking a proactive and skilled Technical Support Analyst to join our dynamic team and help us continue our journey of growth and innovation. Key Responsibilities - Provide exceptional technical support to our clients … addressing and resolving software-related issues via phone, email, and chat. - Diagnose, troubleshoot, and resolve technical problems in a timely and efficient manner. - Collaborate with the development and QA teams to identify, replicate, and report software bugs and issues. - Document and maintain detailed records of support interactions, including troubleshooting steps and resolutions. - Assist in the creation and maintenance … of user guides, FAQs, and other support documentation. - Participate in software testing and quality assurance activities to ensure high-quality product releases. - Provide feedback to the development team on recurring issues and suggest improvements to enhance the user experience. - Stay up-to-date with the latest software updates, features, and industry trends. Qualifications - Bachelor's degree in Computer Science More ❯

Helpdesk Technical Support Engineer - MSP Experience Required, Reading Client: Digital Waffle Location: Reading, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 97b56c57cec8 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: Helpdesk Technical Support Engineer - MSP Experience Required A leading Managed Service Provider (MSP) is seeking a skilled and client-focused … Helpdesk Technical Support Engineer to join their growing team. This role is ideal for someone with experience in MSP environments who thrives in a fast-paced setting, enjoys working with a broad range of technologies, and excels in client-facing interactions. 22 days holiday (increasing with tenure) Matched company pension scheme Bereavement leave & sick pay Free on-site … parking Monthly team lunches & social events Onsite facilities - pool table, football table Company laptop provided Career development opportunities - grow your technical expertise and achieve certifications Key Responsibilities Provide client-facing technical support via phone, email, and in person. Troubleshoot and resolve hardware, software, and networking issues across a variety of platforms. Support and manage Windows Servers More ❯

First Line Technical Support Engineer (Shift Patterns) Location : Chertsey, Surrey Department : IT Job Type: Full time Contract Type: Permanent Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join our 24x7 Support Team. Joining this technically strong, fun and dynamic team, you will be dealing with hands-on problem fixing and troubleshooting … and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges. This role is based at our Head Office in Chertsey (Surrey) but may also involve secondments to client sites, so availability to travel to London and other client More ❯

Technical Support Engineer (2nd/3rd Line) Location: Redhill, Surrey (own transport required) Salary: £35,000 - £45,000 Permanent, Full-Time Benefits: 22days holiday (rising to 25 with service) Performance-based bonus. Company laptop provided. Ongoing training & development opportunities. Regular team socials and a fun, supportive culture. Are you an experienced IT professional ready to level up your … career in a dynamic and growing environment? Do you thrive under pressure, take pride in delivering outstanding support, and enjoy working with a variety of technologies and clients? This is your opportunity to join a highly successful Managed Service Provider (MSP) that supports over 400 businesses across the UK. Based in Redhill, this role offers the chance to work … on challenging technical issues while continuing to develop your skills and grow your career. Why Join? Be part of a fast-paced, people-focused MSP with a strong reputation for service excellence. Work alongside talented engineers in a collaborative, supportive environment. Gain exposure to a wide variety of technologies, clients, and industry sectors. Key Responsibilities: Provide 2nd and 3rd More ❯

Technical Support Analyst£35,000 - £40,000 per annumFull time – Central London – Office based 5 days per week Is this the Technical Support Analyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard a Technical Support Analyst to focus on 1st/2nd Line responsibilities between … themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 200 London based end users across both businesses. You’ll be one of the main points of contact for IT Support related issues, escalating where appropriate.One business has a Windows/Mac split … implemented, so experience using the tools within is very advantageous.Given the size of each business, it’s important for my client that the person joining has experience providing IT Support within an SME environment. Candidates without this may not be considered. What will you do as a Technical Support Analyst? Support users in the office, over More ❯

An opportunity is open within our team for an enthusiastic Technical Support and Audio/Visual (A/V) Engineer to install, maintain, and support interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and overseas. Our interactive software runs on touchscreens, tablets, and large format media walls, integrating with … architectural model lighting systems and other devices for seamless presentations. The Role As a Technical Support Engineer, youll work across teams, handling a mix of technical support, IT+A/V installations, management and installation of exhibition rental equipment, and system maintenance. Key Responsibilities: Monitor and maintain client and in-house systems to ensure smooth operation. Provide … first-line technical support, troubleshooting and resolving issues. Install, update, and maintain Tekuchis interactive software remotely and on-site. Set up and maintenance of touchscreens, network hardware, architectural lighting controllers, and A/V equipment. Liaise with client IT teams to ensure optimal network infrastructure for our systems. Assist with in-house IT infrastructure maintenance and organisation of More ❯

1st Line Technical Support Analyst Reading/Hybrid What it's like to work at Landmark : At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously … Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things. We offer a range of benefits to support your well-being and career growth, including: • Competitive Salary • Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave … Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are currently seeking an enthusiastic IT Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. More ❯

First Line Technical Support Engineer Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and … and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges. This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is More ❯

Social network you want to login/join with: IT Support Engineer/Technical Support Analyst, slough col-narrow-left Client: Joseph Hage Aaronson & Bremen LLP Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who are we? The … staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical More ❯

both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to get … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this Technical Support Engineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows More ❯

Technical Support Engineer Apprentice Apply From: 14/11/2024 Learning Provider Delivered by QA LIMITED Employer SIGNET CONSULTANCY LTD Vacancy Description Travel to client sites in the UK to troubleshoot, configure, and implement various IT solutions and services. Diagnose and resolve hardware issues, liaising with third-party vendors to ensure solutions. Troubleshoot, diagnose, and fix Microsoft … premises) as well as third-party applications and systems. Work closely with senior engineers to resolve complex issues and assist with project rollouts. Be flexible with working hours to support clients across different time zones, including participation in an on-call rota. Take a proactive approach to improving services and systems, identifying ways to deliver outstanding client support. Support clients in maximizing system use by providing relevant training as needed. Key Details Vacancy Title Technical Support Engineer Apprentice Employer Description My client is a London-based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. My client expertise in understanding your requirements, designing and scoping solutions, supporting and monitoring More ❯

We seek a Technical Support Engineer - UX colleague to join our world-class client, one of the leading and most advanced Software Development companies. Hybrid Work: 2-3 days/week onsite in Staines. Employment Type: Temporary Placement (via us - Dexian) - Temporary Agency Worker Employment Contract. Duration: 12 months (with high potential to be extended further or converted … to permanent). Hours per Week: 40 (Full-time). Responsibilities: Customer Advocate providing support to users/administrators of the platform. Contributing to the growth of best practices for the delivery of support services. Understand the platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience … assessing, troubleshooting, resolving and providing root cause analysis for product issues. Manage customers' expectations and experience in a way that results in high customer satisfaction. Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Opportunity to become a Subject Matter Expert in assigned areas of product functionality and utilise that expertise effectively More ❯

Graduate Technical Engineer - Technical Support/IT Engineer Salary: £35,000 - £38,000 Location: Thames Valley Type: Full-Time | Graduate/Trainee Role About the Role Our clients are actively seeking talented and motivated Graduate Technical Engineers to join their expanding teams in a Graduate Technical Support and Graduate IT Engineer capacity. This is … a fantastic opportunity for recent graduates who want to work with cutting-edge technologies including SaaS, Cloud, NLP, AI, Machine Learning, and Data Science . As a Graduate Technical Engineer , you will receive comprehensive training in software development, AI technologies, IoT, cloud applications, contact centre solutions, and more. This role is highly client-facing , combining your technical problem … solving skills with exceptional customer experience (CX) delivery. What You’ll Do as a Graduate Technical Engineer Provide technical support and troubleshooting for advanced software and cloud applications. Engage in software/web development using tools like Python, MATLAB, Git/GitHub . Collaborate with customers to maintain trust through timely communication and effective issue resolution. Participate More ❯

Technical Support Engineer Reference Number - 0123445567567 Location: Reading Working Hours: Full Time Benefits: IT Technical Support Reading Razoom IT has over 25 years' experience providing IT solutions in the B2B sphere, with specialist automotive retail knowledge as well as expertise in a host of other sectors. We are looking for a Technical Support Engineer … assistance for our customers. This person needs to have the ability to diagnose and troubleshoot software and hardware problems and to help our customers with any IT related issue. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote support tools, to provide immediate support where needed. Familiarity with offering support using email, phone and chat applications, is essential. There is also a requirement to produce clear, written instructions and technical manuals. Making customer site visits will also be an important part of the role. If you are someone who enjoys assisting people with IT issues, and are able to simplify technical detail, and communicate effectively, then we More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be … interesting and challenging issues and identifying the necessary activity required to complete each client’s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be … interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

Job Title: Tech Support Engineer Duration: 12+ months contract (Plus Extensions) Location: Staines, United Kingdom (Hybrid) Role overview: We are currently looking for a highly experienced Tech Support professional to join our team. This role involves direct interaction with customers and internal teams to provide top-notch support, manage backlogs, and resolve complex technical issues. You … ll work closely with both external clients and internal departments, offering expert-level support including troubleshooting, scripting, debugging, and case management. Key Accountabilities: Manage customers' expectations and experience in a way that results in high customer satisfaction. Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Opportunity to become a Subject … to enable faster troubleshooting. Help in the development and mentoring of team members in various technologies and the ServiceNow Platform. Suggest and implement improvements to internal processes. Work on technical and non-technical projects. Communicate with customers and our teams through case, phone, and other electronic methods. Create knowledge base materials dedicated to operational efficiency while also empowering More ❯

Job Title: Tech Support Engineer Duration: 12+ months contract (Plus Extensions) Location: Staines, United Kingdom (Hybrid) Role overview: We are currently looking for a highly experienced Tech Support professional to join our team. This role involves direct interaction with customers and internal teams to provide top-notch support, manage backlogs, and resolve complex technical issues. You … ll work closely with both external clients and internal departments, offering expert-level support including troubleshooting, scripting, debugging, and case management. Key Accountabilities: Manage customers' expectations and experience in a way that results in high customer satisfaction. Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Opportunity to become a Subject … to enable faster troubleshooting. Help in the development and mentoring of team members in various technologies and the ServiceNow Platform. Suggest and implement improvements to internal processes. Work on technical and non-technical projects. Communicate with customers and our teams through case, phone, and other electronic methods. Create knowledge base materials dedicated to operational efficiency while also empowering More ❯