1 of 1 Ticket Management Jobs in Fareham

2nd Line IT Service Desk Engineer

Hiring Organisation
Tailor Made Technologies
Location
Whiteley, Fareham, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities … your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. ...