2 of 2 Ticket Management Jobs in Worcestershire

IT Support Engineer

Hiring Organisation
Nextech
Location
Bromsgrove, Worcestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 per annum
Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow … team What's in It for You £27,000 salary Hybrid working Paid professional certifications (Microsoft, Networking, Security etc.) Great culture, supportive management, and ongoing career development Exposure to modern technologies across cloud, virtualisation, networking and more Opportunity to progress into 2nd line, cloud, networking or project roles ...

Enterprise Support Specialist

Hiring Organisation
ISC2
Location
Worcester, Worcestershire, UK
Employment Type
Full-time
deliver continuous improvement. ISC2 supports several security frameworks globally, this person must be familiar with security best practices that affect application configuration, change management and procurement. This role will also champion the ISC2 employee culture and foster the organization's Inclusion goals. Responsibilities Consistently respond to all incoming Jira … Sevice Management ticketed requests for support and services within prescribed SLAs. Provision end user systems and services within prescribed SLAs using appropriate tools and automation. Order hardware and software from preferred vendors, accurately maintain asset inventory and adhere to asset management policies. Administer and troubleshoot Apple (MacBooks, iPad ...