8 of 8 Trend Analysis Jobs in Central London

and escalate to appropriate teams, in advance of the customer identifying an issue. To follow up and ensure identified issues are resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Monitoring & Incident Detection Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts … synthetic monitoring for proactive issue detection. Establish real-time dashboards to track system health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights … and Experience Essential Previous experience of setting up automated alerts, managing dashboards, and generating reports to improve system reliability and customer experience. 3+ years’ experience in cloud monitoring, data analysis, or DevOps support. Strong knowledge of Microsoft Azure services (App Service, SQL Database, Blob Storage, Azure Monitor, Application Insights, Log Analytics). Proficiency in KQL (Kusto Query Language) for More ❯

ROI. Data-Driven Decision Making: Utilize data analytics and insights to inform marketing strategies and decisions, ensuring initiatives are optimized for performance and customer satisfaction. Provide regular reporting and analysis of key metrics. Innovation and Trend Analysis: Stay up-to-date with the latest marketing technologies and trends. Identify opportunities to leverage emerging technologies and digital platforms More ❯

senior stakeholders across EMEA Take the lead on desktop support for internal users (predominantly Lenovo/Apple) Troubleshoot, diagnose, and resolve technical issues efficiently and professionally Provide incident and trend analysis, identifying and advising on service improvement opportunities Support the procurement, configuration, and asset lifecycle of end-user devices Manage and support video conferencing (Zoom, Teams, AV setups More ❯

senior stakeholders across EMEA Take the lead on desktop support for internal users (predominantly Lenovo/Apple) Troubleshoot, diagnose, and resolve technical issues efficiently and professionally Provide incident and trend analysis , identifying and advising on service improvement opportunities Support the procurement, configuration, and asset lifecycle of end-user devices Manage and support video conferencing (Zoom, Teams, AV setups More ❯

driven solutions that improve efficiency, service quality, and system integration across multiple platforms. Role Overview The Senior Business Analyst will play a key role in requirements gathering, business process analysis, and solution development to support the modernisation of multi-channel contact centre operations, workforce management, and reporting capabilities. The role requires a deep understanding of telephony, CRM systems, workflow … management (WFM), call recording, and automation tools align with business objectives. Develop requirements for automated scheduling, staff allocation models, and forecasting methods, ensuring they meet operational needs. Provide detailed analysis to optimise resource balancing across communication channels and improve contact handling. Business analysis and process optimisation Conduct deep-dive analysis into current processes, identifying inefficiencies and opportunities … compliance Support the development of quality monitoring frameworks, including structured scoring methodologies, and reporting metrics. Define requirements for call recording compliance, data retention policies, and security controls. Provide business analysis for agent performance tracking, SLA adherence, and customer experience insights. Data analysis, reporting, and performance tracking Identify key performance indicators (KPIs), including response times, service levels, cost efficiency More ❯

to identify and implement improvements that enhance infrastructure reliability and availability Implement BAU changes with a focus on automation, fostering close collaboration with research and infrastructure engineering teams Conduct trend analysis using multiple data sources to identify potential issues, enhance data correlation, and address capacity challenges Provide robust support for network automation, utilizing tools such as CI/ More ❯

/CD, GitOps practices Deliver troubleshooting, operational enhancements, and BAU changes Develop observability tooling (dashboards, alerts) and build self-healing or event-driven automation Lead post-incident reviews and trend analysis to continuously improve network reliability and performance Company: Technology-led culture – Drives both trading and internal investment decisions c.1,000 employees – Large enough for scale, small enough More ❯

review cycle, benefits introduction and implementation, etc. Contributing to the benefit design programs to maintain market competitiveness while in line with the company culture and C&B philosophies. Conducting analysis and recommends improvements to compensation and benefit practices to stakeholders to maintain competitiveness as well as enhance employee engagement in each country. Partnering closely with HR Business Partners and … business leaders to provide advice and recommend solutions on compensation & benefits related issues. Participating in C&B related surveys, conducts market benchmarking and trend analysis. What we are looking for someone who has: Extensive experience in developing and managing regional/global Compensation programs and processes, preferably in a high-growth, scaling, technology environment. Experience in the FinTech or More ❯