Service Dashboards. Contribute to process and technical capabilities (e.g., Data Modeling, Data Visualizations, Artificial Intelligence (AI), Machine Learning (ML to enhance identification of service improvement opportunities. Complex data mining, trendanalysis, metric and report production will be required. Identify and review service improvement opportunities with stakeholders based on TR enterprise-wide performance metrics. Proactive collaboration with stakeholders to … service improvement initiatives. Be responsive to internal stakeholder needs and engage with stakeholders across multiple functions. Typical daily work may include but is not limited to complex data mining, trendanalysis, metric and report production, process flow charting, and iterative service improvement activities (e.g. daily standups, data quality checks, change reviews, tool enhancement design and review). Contribute … reliability and availability. Support for Service Management activities to ensure a consistent standard of incident, problem, change and other practice areas for enhanced accuracy of data quality, root cause analysis and identification of preventative measures. Support the recurring service performance reporting cycle (e.g., weekly, monthly, quarterly). About You: Experience in enterprise problem management, application support management, Site Reliability More ❯
to gather formal Business Requirements and input into the Technical design documents. Supporting the business to review and provide input into As-is and To-Be workflows. Performing GAP analysis between current state and proposed state solutions. Formulating testing approaches and support writing of test plans Completing project/work-stream status reports. General ad-hoc support for any … actively participate in working groups where required to Review and present management information, reporting, monthly and periodical submissions to Business/Branch recipients as required Use data analytics and trendanalysis to drive short term tactical as well as strategic change for MUSE Actively manage and build relationships with the Front Office and other key business partners across … and performing performance appraisals of, staff at least twice a year, handling appropriately any grievance or disciplinary issues, liaising with the Human Resources Department where appropriate. WORK EXPERIENCE Business analysis experience working for a top tier bank. Excellent knowledge and experience of OPS functions/workflows. Good knowledge across most asset classes, in particular Fixed Income, Equity and Derviative More ❯
to troubleshoot any data discrepancies (e.g., missing transactions, duplicate entries). Reporting & Dash-boarding • Build and maintain automated dashboards • Generate standard monthly/quarterly reports for senior leadership, including trend analyses, month-over-month comparisons, and variance explanations. • Support strategic initiatives and Lead or participate in special projects- providing data analysis, model validation, and performance tracking. • Conduct "deep … dives" into specific issues and coordinate cross-departmental follow-up actions. KPI Monitoring & Analysis • Help define, monitor, and report on key performance indicators (KPIs) related to payments • Perform root-cause analysis for KPI deviations, pinpointing underlying issues such as bottlenecks in the collections workflow • Recommend corrective actions to improve KPIs, working closely with Collections Operations and Finance teams. … Trend Identification & Forecasting • Analyse historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt exposure • Present findings on seasonal or customer-segment payment behaviours, highlighting opportunities for process optimisations • Work closely with the finance team to ensure operational and financial outputs are aligned. Process Improvement & Automation • Identify manual or repetitive data preparation tasks More ❯
leadership by understanding their goals and business objectives, leveraging data to enhance their results. Opportunity Identification : Collaborate with internal teams and prospective companies to assess and prioritize opportunities. Market Analysis : Analyze healthcare market trends and industry landscapes, developing actionable insights and recommendations based on research. Data Capture Enhancement : Work on strategies to capture data more efficiently over time to … ensure sustainable processes. KPI Definition : Establish critical success factors and key performance indicators (KPI) for processes. TrendAnalysis : Analyze trends, causes, and variances, producing routine and ad-hoc reports as needed. Ad Hoc Reporting : Responsible for developing and generating ad hoc reports related to metrics and strategic initiatives. Metric Analysis : Conduct analyses of metrics to identify trends More ❯
London, England, United Kingdom Hybrid / WFH Options
Capita
as our Senior SOC Analyst to be responsible for handling security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project. We are looking for a strong technical background, possibly IT Engineering or Systems Administration (cloud and … Cloud. As well as undertaking some DevOps tasks. What You’ll Be Doing: Oversee completion of day-to-day checklist(s), including log review, management report scheduling & running, alert analysis, and escalation follow up. Perform advanced event and incident analysis, including baseline establishment and trend analysis. Manage a number of analysts as part of a virtual team More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The Digital Recruitment Company
and escalate to appropriate teams, in advance of the customer identifying an issue. To follow up and ensure identified issues are resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Monitoring & Incident Detection Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts … synthetic monitoring for proactive issue detection. Establish real-time dashboards to track system health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights … and Experience Essential Previous experience of setting up automated alerts, managing dashboards, and generating reports to improve system reliability and customer experience. 3+ years’ experience in cloud monitoring, data analysis, or DevOps support. Strong knowledge of Microsoft Azure services (App Service, SQL Database, Blob Storage, Azure Monitor, Application Insights, Log Analytics). Proficiency in KQL (Kusto Query Language) for More ❯
and escalate to appropriate teams, in advance of the customer identifying an issue. To follow up and ensure identified issues are resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Monitoring & Incident Detection Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts … synthetic monitoring for proactive issue detection. Establish real-time dashboards to track system health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights … and Experience Essential Previous experience of setting up automated alerts, managing dashboards, and generating reports to improve system reliability and customer experience. 3+ years’ experience in cloud monitoring, data analysis, or DevOps support. Strong knowledge of Microsoft Azure services (App Service, SQL Database, Blob Storage, Azure Monitor, Application Insights, Log Analytics). Proficiency in KQL (Kusto Query Language) for More ❯
Kingston Upon Thames, England, United Kingdom Hybrid / WFH Options
Reveal Media
and escalate to appropriate teams, in advance of the customer identifying an issue. To follow up and ensure identified issues are resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Monitoring & Incident Detection Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts … synthetic monitoring for proactive issue detection. Establish real-time dashboards to track system health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights … and Experience Essential Previous experience of setting up automated alerts, managing dashboards, and generating reports to improve system reliability and customer experience. 3+ years’ experience in cloud monitoring, data analysis, or DevOps support. Strong knowledge of Microsoft Azure services (App Service, SQL Database, Blob Storage, Azure Monitor, Application Insights, Log Analytics). Proficiency in KQL (Kusto Query Language) for More ❯
long-term goals with financial limits and available capacity Create, interpret, and present regular reports on finance and resourcing status, including resource utilisation, project, and portfolio financial performance, providing analysis and recommendations Conduct trendanalysis to identify patterns and variances in finance and resource data and provide insights to inform decision making Act as a liaison between … others. Assumes good intent in others, and actively does their part to make a positive work environment Strong verbal and written communication skills, with the ability to produce comprehensive analysis and reports for varying levels of stakeholders, including the capability to take a complex data set or challenge and simplify appropriately Company Information Handelsbanken is a relationship bank with More ❯
across the business by delivering data-driven insights, identifying trends, and supporting post-market quality processes. This role combines deep analytical expertise with hands-on involvement in complaint handling, trendanalysis, tracking and compliance-driven reporting. You will also perform key post-market quality engineering functions, ensuring our products continue to meet high standards of safety, performance, and … Complaints Manager to develop a centralized Power BI dashboard aggregating corporate complaints data across all business units (Advanced Wound Care, Ostomy Care, Continence Care, Infusion Care). Generate dashboards, trend analyses, and reports to provide actionable insights that drive strategic business decisions for various stakeholders in Post Market. Extract, clean, and analyze complaint data from multiple systems to ensure … as product investigations, ad hoc risk reviews, return process, intake process and product monitoring across all franchises. Execute quality engineering activities for all post-market product surveillance, including collection, analysis, and evaluation of product safety and performance data. Analyze complaint data to detect emerging trends and quality issues that may require further investigation or corrective action. Lead complaint analysisMore ❯
London, England, United Kingdom Hybrid / WFH Options
Akkodis
/escalated for the Junior Analysts in the team. You will aid in triaging threat intelligence from multiple sources and add contextual information to the security incident, perform additional analysis and based on the business impact will recommend the response actions and escalation path. You will also have the opportunity to support the initial implementation of new security related … Microsoft technologies, including Microsoft Sentinel, MDE, MDI and Defender for Cloud. The Responsibilities Oversee completion of day-to-day checklist(s), including log review, management report scheduling & running, alert analysis, and escalation follow up Remain current on cyber security trends and intelligence (open source and commercial) in order to guide the security analysis & identification capabilities of the CSOC … a virtual team of L1 and L2 analysts, including objectives setting, performance management/reviews, training & development, and BAU activities including shift cover etc. Perform advanced event and incident analysis, including baseline establishment and trend analysis. Support on-call arrangements as part of a Rota, to support L1 Analysts working out of hours Support Major Incident Response activity More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
and escalate to appropriate teams, in advance of the customer identifying an issue. To follow up and ensure identified issues are resolved appropriately. To use data to build historical trend analyses and provide reporting. Your Responsibilities and Tasks Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance. Set up automated alerts for App Service … synthetic monitoring for proactive issue detection. Establish real-time dashboards to track system health. Escalate detected incidents immediately to appropriate teams. Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights … Skills and Experience Previous experience of setting up automated alerts, managing dashboards, and generating reports to improve system reliability and customer experience. 3+ years’ experience in cloud monitoring, data analysis, or DevOps support. Strong knowledge of Microsoft Azure services (App Service, SQL Database, Blob Storage, Azure Monitor, Application Insights, Log Analytics). Proficiency in KQL (Kusto Query Language) for More ❯
As part of the SIC Team, you will: Monitor security tooling, conduct triage and analysis of alerts, events, and security incidents. Validate, verify, and report on protective or countermeasure solutions, both technical and administrative. Coordinate and investigate security incidents through to resolution. Collaborate with resolver groups to respond to and investigate security incidents. Manage functional mailboxes and respond to … using Microsoft PowerPoint and Excel. Provide Critical Incident Response Reports and lessons learned to stakeholders. Handle legal and law enforcement-related issues as necessary. Review security incidents periodically for trendanalysis and recommend improvements or sales opportunities to the Security Delivery Lead. Respond to incidents following playbooks and the Security Incident Management Process. Advise the account on Critical More ❯
be accountable for timely and cost effective delivery of source materials from our partners. In addition, you will identify and drive delivery improvements through the use of reporting, data analysis, positive relationship building and innovative workflow enhancements. The ability to develop, own, and report on key performance metrics is critical. This role will work with executive-level leadership within … vary based on partner and may include marketing, rights management, IT, engineering, Localization, Compliance, and digital operations teams. In addition to account management, the Partner Operations Manager will conduct analysis to identify opportunities for process improvement, product development, and cost reduction. Partner Operations Managers act as the general manager for partners, owning their content delivery experience and success. Key … job responsibilities - Conduct TrendAnalysis and Deep Dive partner performance against KPI targets to drive perfect delivery to Prime Video - Consult and Advise internal stakeholders (ranging from Content Acquisition to Product Teams) on partner capabilities and system requirements to ensure delivered assets will achieve optimum value - Advocate on behalf of partners and internal business stakeholders to ensure PV More ❯
GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we're able to create trusted intelligence on the world's largest industries for thousands of companies, government organisations and industry professionals in one fully integrated … outcomes What you'll be doing Monitor Gong Trackers: Own and continuously refine Gong trackers to ensure accurate tagging of key topics (e.g., pricing, competition, objections, product messaging). TrendAnalysis: Identify and report on patterns across sales conversations-by segment, product line, geography, and rep performance. Insight Development: Surface data-backed insights on customer objections, value articulation More ❯
and presenting MI in an intuitive format. Experience of the following: Skilled in data visualization to deliver effective MI dashboards Use of strong analytical skills across data sets, identify trendanalysis, compliance deviations & KPIs reporting Scripting and automation techniques/languages (e.g. Python, PowerShell, or equivalent) Managing complex data including transformation & normalisation of data sources Delivery within an More ❯
and events to generate the sales pipeline and conversion success. Your Responsibilities Contribute to the marketing strategy with the Head of Marketing, conducting market research and competitor/industry trendanalysis to identify new growth opportunities. Create, own, socialise and deliver the rolling annual go-to-market growth plan to create high quality marketing leads and full funnel More ❯
London, England, United Kingdom Hybrid / WFH Options
Starr Underwriting
Job Description The Role As the Complaints Data Analyst, you will work with the Complaints Management Team to source and analyse data, producing reports and analysis to support root cause analysis and continuous improvements in products and practices affecting customers and front-line services. Responsibilities Support the Complaints Team by generating data analysis and enhancing reporting capabilities. … Utilise Power BI and other tools to conduct analysis and create reports that inform business decisions. Collaborate with stakeholders across the business to address data source and quality challenges. Work with the Complaints Manager and Conduct Team on customer outcome testing and assurance activities as required by regulators. Coordinate with the Compliance & Conduct Teams to identify and escalate conduct … risks arising from complaints. Partner with functions like Claims, Conduct, and Underwriting to facilitate data-driven decision-making. Assist in data and trendanalysis to identify conduct risks and recommend process improvements. Support relevant conduct and regulatory reporting. Contribute to projects focused on customer complaints experience and outcomes, including Consumer Duty and Customer Vulnerability initiatives. Skills and Experience More ❯
or related roles within financial institutions or the software industry. Proven track record in driving product strategy for generative AI, including identifying use cases, conducting market sizing and competitive analysis, defining product requirements, and aligning technical capabilities with business goals. Deep understanding of generative AI techniques and frameworks, especially large language models (LLMs) and their applications in financial services. … ensuring alignment with Moody's overall business objectives and market needs. Research emerging trends in generative AI to identify high-value opportunities for innovation. Conduct customer research and competitive analysis to identify relevant use cases for generative AI solutions. Collaborate with Product Development, Technology, and Marketing teams to translate ideas into actionable product requirements and prototypes. Work closely with … accurately document product initiatives. Create business cases and support financial models to inform product strategy decisions. Define client personas and workflows served by our products. Conduct customer research, competitive analysis, and market trendanalysis to inform the product vision, roadmap, and go-to-market strategy for Moody's Analytics' GenAI offerings. Establish a continuous feedback loop with More ❯
specialists to support risk transfer solutions in the reinsurance market. Key Responsibilities Assist in evaluating cyber risks associated with insurance and reinsurance portfolios. Support cyber catastrophe modeling and scenario analysis for risk aggregation. Conduct assessments of cyber threats and their potential financial impacts. Monitor emerging cyber threats, incidents, and regulatory developments affecting the market. Support industry insights and trendanalysis to aid decision-making. Analyze cyber risk accumulation and systemic risk factors. Assist in analyzing cyber exposure data from cedents and clients. Support development of risk appetite frameworks and accumulation controls. Collaborate with actuarial and broking teams to assess cyber risk pricing and reinsurance structures. Qualifications Experience in cyber risk modeling, actuarial work, catastrophe modeling, or exposure More ❯
services and business intelligence teams to leverage existing reports and formats while coordinating on bespoke elements when required Who You’ll Work With A strategy pod charged with developing analysis based solutions A leading Financial sector account team working in over 25 countries Reports to - Global Strategy Director Key Qualifications At least 3 years of experience in business analysis (ideally within the real estate or FM sector) as well as prior experience with using data to drive business solutions Proficiency in analysis such as cost ratios, productivity or success rates and other data modeling (understanding of financial analysis and ROI/NPV methodologies is a merit) Technology literacy, including familiarity with Tableau, Powe Bi and similar … tools High data literacy and the ability to link data to a real-life setting Ability to connect commercials to strategy through performing market research and trendanalysis including feasibility of business initiatives and developing budgets A bachelor’s degree in a related field such as finance, economics or accounting. (Advanced qualifications such as an MBA are desirable More ❯
Assist SAM Practice Leadership in delivering services to global clients. Support team members to ensure consistent delivery, adherence to standards, and continuous improvement. Client Consulting and Solutions Provide consultancy, analysis, advice, and guidance to client organizations. Serve as the point of contact for solutions and questions related to software licensing. Facilitate Unisys and client standard processes for ITIL core … data related to service levels and operational effectiveness. Provide training and mentoring to ensure process guidelines are understood and followed. Conduct workshops to identify and address process deficiencies. Review trendanalysis for proactive problem management. Work with Service Delivery Managers to monitor SLA performance. Business Development Leverage technical expertise to support business development and proposal development. Support solution More ❯
London, England, United Kingdom Hybrid / WFH Options
Ebury
outgoing communications via all channels across your sub-team Commercial Accum Monitor market rates and external economic factors which may impact the business and clients utilisation of the service Analysis of payment data/trends to draw insights (month-on-month trendanalysis) Demonstrate strong commercial awareness by identifying organic growth opportunities among client accounts, including upselling … and cross-selling as part of trendanalysis Responsible for proactively growing revenue of client accounts, by identifying commercial opportunities and establishing a strong working rapport with client key stakeholders and internal commercial counterparts Negotiating FX margins where required with existing and new clients Developing and managing a solid and trusting relationship with our key Mass Payment clients More ❯
to develop countermeasures. Proficiency in adversarial tactics, techniques, and procedures, with the ability to anticipate and counteract them. Expertise in conducting eDiscovery and forensic investigations, including the collection, preservation, analysis, and presentation of digital evidence in support of incident investigations. Comprehensive knowledge of the stages of a cyber-attack and the ability to develop and implement defense strategies at … activity using security operations tools to identify malicious activity. Characterize and analyse network traffic and logs to identify potential threats to McDonald’s assets. Provide timely detection, identification, and analysis of possible attacks and intrusions, differentiating them from benign activities and reviewing tuning recommendations to improve alert efficacy. Collaborate with key stakeholders to validate security events and provide security … response expertise to remediate cyber security incidents. Perform event correlation to gain situational awareness and assess the effectiveness of observed attacks. Conduct security operations and incident response trendanalysis and reporting. Conduct eDiscovery and Forensic investigations in support of incident investigations. Mentor analysts to promote their performance and career growth in alignment with department and organizational objectives. Plan More ❯
best practices and effective solutions to business challenges. Job Purpose Under the guidance of the Commercial Insight Business Partner, the BP Insight Analyst prepares high-value insights through data analysis and research to enable stakeholders to make profitable decisions for Channel 4. The role is crucial in driving data-driven decision-making within the Commercial function, shaping briefs for … TGI, Adintel, IPA Touchpoints, etc.) alongside internal data to demonstrate advertising value. Manage original research projects (quantitative and qualitative) to enhance Channel 4’s advertising sales, including audience studies, trendanalysis, and media innovations. Work with Sales to produce presentations promoting Channel 4 to media agencies and clients. Brief and manage research agencies for advertising effectiveness projects across … people or financial management responsibilities Essential Skills & Experience Ability to work with large datasets, analyze numerical data, and extract trends for diverse stakeholders. Advanced Excel skills for data cleaning, analysis, and visualization. Strong storytelling skills to translate complex data into clear messages and actionable recommendations. Proactive collaboration skills to foster teamwork within insights and across the business. Confidence and More ❯