already in place, your main focus will be processing complex financial and operational data to equip leadership with actionable insights. You will build and improve sales activity reports, perform trendanalysis using SQL, and translate data into clear recommendations that drive strategic decision-making. A key objective is to improve data literacy across the organisation, making data accessible … and understandable for all teams. Requirements: Strong experience in data analytics and financial reporting Proficiency in SQL for data extraction and trendanalysis Ability to translate complex data into actionable insights Experience building sales reports and providing strategic recommendations Apply below or send your profile to register your interest. Please note we cannot offer sponsorship for this positio More ❯
already in place, your main focus will be processing complex financial and operational data to equip leadership with actionable insights. You will build and improve sales activity reports, perform trendanalysis using SQL, and translate data into clear recommendations that drive strategic decision-making. A key objective is to improve data literacy across the organisation, making data accessible … and understandable for all teams. Requirements: Proficiency in SQL for data extraction and trendanalysis Ability to translate complex data into actionable insights Experience building sales reports and providing strategic recommendations Working with large data sets Apply below or send your profile to riversteytler@harnham.com to register your interest. Please note we cannot offer sponsorship for this position More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
to ITIL processes and best practices within the Service Desk Assisting in measuring and reporting on KPIs and SLAs for your team Leading the First Line Team: Ensuring that trendanalysis and potential problem areas are correctly being identified and reported by your team Ensuring regular one to ones are held with these team members to discuss monthly More ❯
Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trendanalysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas More ❯