6 of 6 Trend Analysis Jobs in the North of England

with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical Collaboration - Liaise closely with Salesforce and AWS specialists to coordinate upgrades, patch releases, and enhancements, ensuring minimal service disruption and adherence to ITSM … .and supporting Cloud environments across multiple customers. Demonstrable ITIL experience - able to deliver ITIL-aligned service management to external customers, including identifying service improvement opportunities through case and incident trend analysis. Solid grounding in ITIL - hands-on experience with incident, problem, and change workflows in complex, multi-vendor infrastructures. Excellent stakeholder management skills - focussed on service excellence and customer More ❯

with stakeholders at all levels. Strategic Participation: Attend Programme Delivery Groups (PDGs) and deliver crucial capital programme data to support informed investment decision making across the company. Reporting Tools & Trend Analysis: Lead the use of advanced reporting tools to analyse and present data on the capital programme, identifying trends in cost, time, and delivery performance across the company. More ❯

a working relationship with internal clients in the wider practice and where appropriate walk the internal client floors to maintain that visibility and act as an ambassador for IT. Trend Analysis and Problem Management. Work with a variety of Business and Technical teams to enhance service. Maintenance and Administration Manage and keep antivirus and other desktop security systems More ❯

a working relationship with internal clients in the wider practice and where appropriate walk the internal client floors to maintain that visibility and act as an ambassador for IT. Trend Analysis and Problem Management. Work with a variety of Business and Technical teams to enhance service. Maintenance and Administration Manage and keep antivirus and other desktop security systems More ❯

to QA efficiency and on-time product release targets. Assist in continuous improvement initiatives within the quality system. Compile Certificates of Conformance as required. Maintain QA databases and support trend analysis. Collaborate with internal departments to uphold quality standards. Manage outsourced product transactions on SAP. What We're Looking For Degree in a life science field or relevant experience More ❯

features and releases. - Success Planning: Develop tailored plans to ensure customers consistently meet their business targets. - Strategic Reviews: Lead Quarterly Business Reviews aligning our services with customer strategic ambitions. - Trend Analysis: Monitor usage trends to draw insights and offer informed recommendations. - Health-Checks: Evaluate customer satisfaction proactively through regular assessments. - Retention & Renewal: Identify renewal risks and collaborate across More ❯