Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
implementation on their customer Work in conjunction with projects teams to drive better, data driven outcomes and adoption through specific dashboards and insight Use analytics to drive quicker and more accurate RCA and resolution Train and coach other service providing teams in the art of proactivity and the … service desk feedback Work in a fix-forward and automation culture focused on the user experience, above the SLA Monitor Performance dashboards and use data to investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use … and only then automate Drive a culture of proactive end user experience through other engineering teams Innovation/Value-Add/UseCase/Cost Saving Opportunities Use data to identify opportunities for additional customer value Share opportunities with other Computacenter accounts via EUEM CoE More ❯
quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal and several incoming and outgoing interfaces via the integration platforms Use in-depth knowledge of MS Dynamics to solve technical design challenges across the Clients 30+ sites who will use the platform Prepare … solutions are effectively embedded into the organisation Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Use advanced knowledge of JScript, C#, PowerApps and MS Technologies to enhance the solution and develop proof of concepts to demonstrate options Investigate, analyse and … latest platform changes Identify product risks and mitigate or communicate as necessary Organise and conduct discovery workshops, discussions, and value-based usecase demonstrations for requirements/proposed solutions Provide direct Technical Design support within the Global Applications team to build or revise support processes and practises More ❯
quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal and several incoming and outgoing interfaces via the integration platforms Use in-depth knowledge of MS Dynamics to solve technical design challenges across the Clients 30+ sites who will use the platform Prepare … solutions are effectively embedded into the organisation Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Use advanced knowledge of JScript, C#, PowerApps and MS Technologies to enhance the solution and develop proof of concepts to demonstrate options Investigate, analyse and … latest platform changes Identify product risks and mitigate or communicate as necessary Organise and conduct discovery workshops, discussions, and value-based usecase demonstrations for requirements/proposed solutions Provide direct Technical Design support within the Global Applications team to build or revise support processes and practises More ❯
quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal and several incoming and outgoing interfaces via the integration platforms. Use in-depth knowledge of MS Dynamics to solve technical design challenges across the Clients 30+ sites who will use the platform. Prepare … solutions are effectively embedded into the organisation. Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations. Use advanced knowledge of JScript, C#, PowerApps and MS Technologies to enhance the solution and develop proof of concepts to demonstrate options. Investigate, analyse and … latest platform changes. Identify product risks and mitigate or communicate as necessary. Organise and conduct discovery workshops, discussions, and value-based usecase demonstrations for requirements/proposed solutions. Provide direct Technical Design support within the Global Applications team to build or revise support processes and practices. More ❯
quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal and several incoming and outgoing interfaces via the integration platforms. Use in-depth knowledge of MS Dynamics to solve technical design challenges across the Clients 30+ sites who will use the platform. Prepare … solutions are effectively embedded into the organisation. Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations. Use advanced knowledge of JScript, C#, PowerApps and MS Technologies to enhance the solution and develop proof of concepts to demonstrate options. Investigate, analyse and … latest platform changes. Identify product risks and mitigate or communicate as necessary. Organise and conduct discovery workshops, discussions, and value-based usecase demonstrations for requirements/proposed solutions. Provide direct Technical Design support within the Global Applications team to build or revise support processes and practices. More ❯
practices. Stay informed about industry trends and SAP developments, integrating the latest solutions into client projects. Solution Design and Delivery: Translate complex business usecases into detailed solution designs, ensuring alignment with client business goals and SAP best practices. Demonstrate commercial and contractual awareness when managing project delivery More ❯