Director, Professional Services - EMEA - London
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
delivery standards across the hemisphere. Define the long‐term regional roadmap for services, aligning headcount growth with Services bookings forecasts and emerging graph use cases (e.g., Knowledge Graphs for GenAI, COEs, etc.). Drive regional "Service Productisation," working with Regional Managers to turn bespoke service engagements into repeatable … Customer & Platform Impact: Time‐to‐Value (TTV): Shorten the window between contract signature and the customer’s first successful "Graph Query" or production use case. Customer Satisfaction (CSAT/NPS): Achieve target scores for post‐engagement surveys, ensuring high‐quality delivery across all sub‐regional teams. Renewal & Expansion ...