20 of 20 User Experience Jobs in Cardiff

Service Experience Manager Nr Cardiff (Hybrid 2 days WFH per week) Salary: £50,000 + Full Benefits A leading UK Managed Services provider is seeking an experienced Service Experience Manager to drive service quality, end-user satisfaction, and continual improvement across Workplace and EUC services. This role … ideal for someone who thrives in operational environments, understands the realities of front-line service delivery, and is passionate about improving how users experience technology day-to-day. The Role As the Service Experience Manager, youll be responsible for ensuring operational excellence across service operations, focusing on user ...

Understand how the product under test operates as part of a wider system. Plan, scope and manage solution‐level testing, including systems integration, interoperability, user‐experience considerations and end‐to‐end testing within continuous‐integration environments. Plan and execute exploratory testing for new features and defect fixes using … development lifecycle. Promote appropriate practices such as shift‐left testing, test‐driven development and continuous testing, and support their effective adoption. Education/or Experience An engineering degree, equivalent knowledge, or suitable practical experience. At least seven years of relevant industry experience. Experience designing and conducting software, device ...

Understand how the product under test operates as part of a wider system. Plan, scope and manage solution-level testing, including systems integration, interoperability, user-experience considerations and end-to-end testing within continuous-integration environments. Plan and execute exploratory testing for new features and defect fixes using … development lifecycle. Promote appropriate practices such as shift-left testing, test-driven development and continuous testing, and support their effective adoption. Education/or Experience An engineering degree, equivalent knowledge, or suitable practical experience. At least seven years of relevant industry experience. Experience designing and conducting software, device ...

danaher-business-system) which makes everything possible. The Digital Workplace Regional Support Lead (UK) is the leader accountable for the performance, resilience, compliance, and user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations. This role ensures operational stability … Infrastructure and Operations team. What you will do: Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures. Lead and govern Site IT teams across the region, setting standards, building capability, and driving accountability ...

User Support Engineer £160 Per Day, Inside IR35 Cardiff Hybrid 3-Month Contract Your new role We are looking for a customer-focused User Support Engineer to provide first-line technical support to internal users. You will act as the first point of contact for IT queries, diagnosing … prioritise incidents and service requests in line with agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide account administration and user support within Active Directory. Support users across Microsoft 365, Windows 11 and Microsoft Teams. Provide assistance with laptops, desktops, iPads, smartphones and other ...

centric front‐end experiences that millions rely on every day. This is your opportunity to make a real impact at scale. Working closely with UX Designers, Product Managers, and Software Engineers, you’ll transform wireframes, prototypes, and design concepts into high‐quality, production‐ready interfaces using modern web technologies. … automated tests — from unit and integration tests to behavioural testing — ensuring confidence and quality across our digital front‐end estate. Partner closely with UX Designers and Product teams to turn designs and prototypes into intuitive, scalable front‐end components, aligned to our micro‐frontend strategy and component‐based architecture. Help ...

supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability to service performance. What You'll Do: Own the end-to-end performance of a portfolio of IT services. … Lead the operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. Provide clear service-performance reporting to senior ...

supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability to service performance. What You'll Do: Own the end-to-end performance of a portfolio of IT services. … Lead the operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. Provide clear service-performance reporting to senior ...

Endpoint and Application Engineer provides 2nd line technical expertise supporting Microsoft Intune, Windows endpoint management, application deployment, Autopilot provisioning, software lifecycle management and user experience optimisation. The role acts as the primary technical delivery function within the managed service and works closely with the Technical Team Lead, Service … continuous improvement. Stakeholder Support: Work collaboratively with technical teams and university stakeholders, providing professional support and taking ownership of issues through to resolution. Desirable: Experience with MECM/SCCM, Microsoft Defender for Endpoint, Patch My PC, SCEPman, application virtualisation, Azure Virtual Desktop/DaaS or mobile device management ...

develop secure, scalable front-end solutions that power NG's digital platforms and support critical operations across the enterprise. You’ll work with UX Designers, Product Managers, and Engineers to deliver high-quality interfaces #J-18808-Ljbffr ...

Product and Growth to lead our Go.Compare product vision and growth strategy. You will direct cross-functional teams spanning product management, UX, CRO, and performance marketing to deliver scalable digital experiences. You will partner with executive peers across Technology, Commercial Trading and Brand Marketing to optimise conversion funnels and drive ...

application packaging specialists, third-party application providers and USW IT stakeholders. You will resolve technical escalations, support proactive maintenance and help maintain a reliable user experience. The role is expected to balance operational support, application lifecycle activities and continuous service improvement while maintaining agreed service levels, documentation, change controls … articles. ·Recommend service improvements and operational efficiencies. ·Contribute to monthly service reviews and technical reporting. ·Support ongoing service maturity initiatives. This is a varied, user-focused role where you will work collaboratively with experienced IT teams, develop your technical skills and help improve endpoint and application support across ...

reusable components to deployment processes and delivery methods. If you spot a better way of doing something, we’ll want to hear it. Experience Over three years in a professional environment is desirable, but we know this area changes quickly, so we’re open to applicants with different backgrounds … developers, designers, strategists, marketers and content specialists. Everyone works closely together, which means our developers are involved in more than just code. Design, UX, content, accessibility, hosting, performance, marketing and long-term support all connect here. Our aim is to keep growing as one of Wales’ most trusted digital agencies ...

leadership role, not a hands-on development one. You’ll lead a team that includes a Lead Architect, a front-end/UX developer, IT support and a data analyst. What you’ll be responsible for Gathering requirements from every department and publishing a roadmap with clear priorities Delivering projects … routine, with no last-minute scramble A shrinking, well-understood backlog and a technology team recognised for what it delivers What you’ll bring Experience leading a technology function in a growing mid-sized or larger organisation, including owning the strategy and roadmap A track record of business transformation ...

leadership role, not a hands-on development one. You’ll lead a team that includes a Lead Architect, a front-end/UX developer, IT support and a data analyst. What you’ll be responsible for Gathering requirements from every department and publishing a roadmap with clear priorities Delivering projects … routine, with no last-minute scramble A shrinking, well-understood backlog and a technology team recognised for what it delivers What you’ll bring Experience leading a technology function in a growing mid-sized or larger organisation, including owning the strategy and roadmap A track record of business transformation ...

final test plan. Good understanding of System/Solution testing, interoperability and longer-term stress/reliability testing. Considers E-2-E and UX of the System/Solution when test planning. YourExperienceandBackgroundinclude: Engineering degree or equivalent or suitable experience. Minimum of +4 years of related industry experience. Prior experience of device testing, embedded firmware, software testing, or other related testing experience Cloud & IAC: AWS and/or Azure; Terraform; Docker; version-controlled, repeatable environments and CI/CD integration. Test-as-code: Test cases and automation authored as code; pipeline execution, reporting, and release gating; NUnit test ...

direct our product vision, user acquisition, and growth strategy from our Cardiff office. You will lead cross-functional teams across Product Management, UX Design, and Conversion Rate Optimisation to deliver scalable digital experiences. By combining customer insights, experimentation, and data analytics, you will optimise funnels and accelerate sustainable business ...

International Baccalaureate (IB) is seeking a Software Engineer in the Educator Experience domain based in Cardiff, UK. You will be embedded in a cross-functional squad, developing and improving software solutions … applying engineering best practices to support reliable delivery across the educator-facing ecosystem. Reporting to the Engineering Manager, you will collaborate with product management, UX and data teams to strengthen in-house capability and reduce technical risk, enhancing #J-18808-Ljbffr ...

team, based in Cardiff. The role directs product vision, user acquisition, and growth strategy across multiple verticals, leading cross-functional teams in Product, UX, and CRO to deliver scalable digital experiences. You will partner with executives across Technology, Commercial Trading, and Brand Marketing to drive data-informed decisions, experimentation ...

Salary: £41,691 - £52,114, negotiable depending on experience Job Type: Full-Time, Permanent Location: Cardiff, UK Hybrid working: 2 days in office About the IB The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with … engineering practices, and supports reliable delivery across the IB's educator-facing digital ecosystem. Reporting to the Engineering Manager and working alongside product management, UX, data and engineering colleagues, you will contribute to stable, scalable platforms and the continued modernisation of educator-facing systems. Your work will help strengthen ...