IT Service Desk Team Lead
- Hiring Organisation
- EA First
- Location
- Cambridge, Cambridgeshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum
within IT Service Management As IT Service Desk Team Lead, you'll play a key role in shaping the day-to-day IT support experience for colleagues across the organisation. You'll lead from the front, managing and developing a team of five Service Desk Analysts while remaining actively … incident resolution, escalations, and service improvement initiatives. This role offers genuine progression potential for an ambitious individual who wants to build upon their leadership experience and make a visible impact within a growing and evolving IT function. While the role is predominantly office-based to support collaboration and team ...