12 of 12 User Experience Jobs in Reading

Infrastructure Specialist - uberAgent | Berkshire | Contract | Outside IR35 My client is seeking an Infrastructure Analyst on a short term assignment with specific experience in the User Experience Monitoring tool, uberAgent. This organisation has a highly secure, on-premise VDI environment on Citrix technology. They are experiencing persistent performance challenges including slow connection times, extended log-on durations and … overall poor user experience and system responsiveness. They have deployed uberAgent, The tool is actively collecting data, But do not have the expertise to properly interpret the insights and telemetry, Diagnose root causes and formulate, implement remediation strategies. Additionally, there is a potential performance bottleneck related to data ingestion into Splunk, which may be impacting the effectiveness of … Delivery of a detailed findings report and proposed next steps for remediation Collaborate with IT teams to implement agreed improvements. Required Skills for Infrastructure Specialist, uberAgent. Must have proven experience with uberAgent in a Citrix/VDI Environment. Experience of Splunk advantageous. Work within a high security, on premise infrastructure environment is desirable. SC – Clearance is preferred. Apply More ❯

working pattern that suits your lifestyle and helps you reach your ambitions. Head of CortAIx Lab UK Location: Reading (Hybrid Working) We are seeking an AI Expert with proven experience of innovating AI solutions. This person will drive technical leadership for AI in the Thales UK cortAIx Labs - our innovation hub for AI algorithms & enabling capabilities. About the role … lab resources to deliver the agreed cortAIx Lab technical strategy About You A degree in computer science, artificial intelligence, or a related field. And/or appropriate hands-on experience of practical AI engineering. Proven track record in developing and delivering novel AI solutions to satisfy customer needs. Demonstrable knowledge and experience of delivering operational AI solutions. Familiarity … with data analytics, technology, and governance. Excellent stakeholder and project management skills, with experience in client-facing roles. Strategic mindset with the ability to balance innovation with business needs. Experience in user interface design and user experience considerations. Understanding of the software development lifecycle, including requirements analysis, quality assurance, design, scheduling, implementation, issue tracking, version More ❯

Developer and end users to ensure solutions meet business needs, enhance processes, and follow development standards. Duties will include fixing bugs, implementing changes, and creating new software to improve user experience and efficiency . Main Duties of the Role Researching, designing, coding, testing and release of in-house software ensuring it is fit for purpose and use. Developing … and design documentation. Providing software support to team members and/or the IT outsource provider as part of the release process and handover About You 2 Years commercial experience working with C# .Net Experience working with SQL, Visual Studios, Microsoft Active Directory, Experience in Database Administration Design, maintenance and administration of databases. Experience in project … work, including the implementation of new applications/services, new IT systems and process Knowledge of Agile and Scrum Practices Working experience in a law/legal firm (desirable, not essential) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

Microsoft Modern/Digital Workplace Delivery Manager/DEX/XLA ?? Location: Reading ?? Full-Time | Permanent Are you passionate about driving modern workplace transformation through user-centric services? Do you thrive in a fast-paced advisory and delivery environment? If so, we want to hear from you. We are looking for a Digital Workplace Delivery Manager to lead and … deliver a portfolio of user-focused advisory and professional services. In this pivotal role, you will be responsible for shaping, delivering, and evolving Digital Workplace Experience service offerings to ensure clients achieve measurable business outcomes through people-first technology strategies. ?? Your Role and Responsibilities As a Digital Workplace Delivery Manager, you will: Oversee and support presales activities , working … closely with account managers, solution architects, and clients to articulate the value of user-centric workplace solutions. Serve as a subject matter expert, educating internal teams and enabling the wider business to better position and deliver new advisory services. Contribute to the growth and strategic direction of the Digital Workplace portfolio Maintain and grow strong customer and partner relationships More ❯

in line with SLA targets. Stay informed about technological advancements and assess their potential to improve services and processes. Propose and implement service improvements to enhance integration capabilities and user experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call More ❯

in line with SLA targets. Stay informed about technological advancements and assess their potential to improve services and processes. Propose and implement service improvements to enhance integration capabilities and user experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call More ❯

Join us as a Service Desk Analyst. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. … internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests … installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and concise instructions to users on how to resolve common issues. User Management : Manage user access and permissions within the Service Desk system. Create and update user accounts. Define roles and access controls. Ensure proper authentication mechanisms are in More ❯

internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests … installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and concise instructions to users on how to resolve common issues. User Management: Manage user access and permissions within the Service Desk system. Create and update user accounts. Define roles and access controls. Ensure proper authentication mechanisms are in … Stay up-to-date with the latest IT technologies and best practices. Share knowledge and expertise with other team members. Customer Service: Provide excellent customer service, ensuring a positive user experience. Communicate effectively with users, providing clear and concise updates on incident and service request status. Always maintain a professional and courteous manner. Gather customer feedback to improve support. More ❯

Android Mobile Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where learning and … and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX Specialists. Champion Android best practices including Accessibility, CI/CD, TDD, and clean architecture. Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to … or cloud platforms (AWS, GCP, Azure). Understanding of modern front-end technologies like React/Redux or experience in backend services (Java/Kotlin). Passion for UX and a customer-centric approach to development. Why Join? Flexible hybrid working: Work remotely with occasional visits to the office Opportunities for continuous learning, growth, and internal mobility. A supportive More ❯

employees to have a start time between 0800 and 1000 and finish time between 1600 and 1830 Experienced working in an Email Development role or similar High level of experience and a passion for coding pixel perfect emails/landing pages in HTML and CSS AND able to read and use JavaScript Experience of data manipulation, data segmentation … or similar) and hold experience with email platforms and support systems such as Adobe, Litmus, Mailchimp, and Salesforce Experience of email design best practice including responsive design, UX/UI, and up to date with industry trends Develop HTML email templates from scratch Code, bug check and test emails to ensure technical quality and that they render correctly More ❯

to become the business-led hub for all Information Management needs across SSE Renewables, delivering high-value outcomes while modernising technologies, workflows, and best practices to create a seamless user experience. By building strong relationships and understanding business requirements and priorities, we aim to transform operations, accelerate growth, and maximise the value of data through an innovative, integrated approach. … accessible, trusted, and aligned with business needs. Reporting to the Data and Application Support Manager, you'll provide technical leadership across the data lifecycle-from source systems to end-user applications-and collaborate with the Data Delivery Lead and Application Support Delivery Lead to ensure seamless data flow. You'll also work closely with the Information Management Centre of … are fit for operational use and decision-making. Apply a strong understanding of end-to-end data management, from data acquisition and processing through to storage, governance, and end-user access. Drive coherent and high-quality data practices across the estate. Advise on and optimise the use of platforms like FME, Power Platform, Microsoft Purview, ArcGIS, and Dataverse, while More ❯

digital touchpoints. Utilise tools such as FullStory, Hotjar, or similar to identify friction points, track user behaviour, and generate actionable insights. Collaborate with cross-functional teams to enhance UX/UI, ensuring a seamless and intuitive customer journey. Troubleshoot and resolve CRO-related challenges, understanding the root causes and implementing fixes. Present findings and demonstrate ROI to senior stakeholders … using data to support recommendations and strategic decisions. YOUR SKILLS AND EXPERIENCE The successful CRO Lead will have the following skills and experience: Strong background in CRO and digital optimisation. Comfortable using behavioural analytics and heatmapping tools. Ability to get hands-on with … data and translate findings into actionable initiatives. Skilled at problem-solving and collaborating with technical and design teams. Proven experience influencing and presenting to senior stakeholders. Understanding of UX/UI principles and their impact on conversions. HOW TO APPLY: Please register your interest by sending your CV to Harry Mincer via the apply link below. More ❯