Buckingham, Buckinghamshire, United Kingdom Hybrid / WFH Options
FS1 Recruitment
their company on a permanent, full-time basis. The Customer and UserExperience Architect will deliver design process for change and support the delivery of CX and UX focused initiatives. Responsible for creating compelling and enjoyable experiences through the application of your UX and UI expertise. Key responsibilities: Support the development and delivery of customer-led improvements to … products, services, and digital experiences. Provide expert CX/UX insights and change recommendations, identifying trends, opportunities, and areas for improvement. Lead and support user research, journey mapping, and persona creation to inform design and improvement initiatives. Collaborate with stakeholders and SMEs to prioritise initiatives, clarify requirements, and test user-centred solutions. Facilitate workshops, visualise change proposals, and … of business cases and commercial models. Coordinate governance, reporting, and supplier engagement, ensuring adherence to legal and organisational standards. Key skills/requirements: Certified and experienced in CX/UX, Interaction Design, and Business Analysis. Skilled in customer and userexperience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. More ❯
of our clients and align with business objectives. You will work closely with stakeholders, including clients, IT teams, and business leaders, to create service designs that are efficient, scalable, user-friendly and fit for purpose. Responsibilities Service Design: Develop and document detailed service designs, including service blueprints, process flows, and user journeys. Stakeholder Collaboration: Engage with stakeholders to … gather requirements, understand business needs, and ensure alignment with service design. Continuous Improvement: Identify opportunities for service improvement and implement changes to enhance service quality and efficiency. UserExperience: Focus on creating a positive userexperience by designing services that are intuitive and easy to use. Technology Integration: Work with IT teams to ensure seamless integration … Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving abilities. Nice to have • Experience with userexperience (UX) design.• Commercial and financial awareness/understanding• Experience: Minimum of 3 years of experience in IT service design or a related role.• Project/Programme Management qualification: PRINCE2 More ❯
UserExperience Designer London 45,000 - £48,000 Are you a passionate UX Designer looking to take your next step in a dynamic and fast paced environment? We’re looking for aUser Experience Designer to join a globally based team working on innovative and user focused digital products.You’ll be involved in all stages of the … process from research and ideation to wireframes, prototypes, and execution. This is an exciting opportunity to make a real impact on products used by global audiences. The Role: Identifying UX issues and proposing effective, user-focused solutions Conducting user research, mapping customer journeys, and gathering insights Designing wireframes, user flows, prototypes, and high-fidelity visuals Iterating based … business goals and technical constraints Maintaining consistency by contributing to and following design systems and style guides Presenting design ideas clearly to stakeholders and internal teams Collaborating closely with UX peers, product managers, and developers What We’re Looking For: 3+ years of experience in UX design, ideally within a tech driven or agile environment A strong portfolio showcasing More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Career Moves Group
UX Researcher Location: 6 Pancreas Square, London Length: 15/09/2025 - 18/05/2026 Rate: £40.38 per hour Hours: (Hybrid work schedule) Overview: As a UserExperience (UX) Researcher, you conduct research projects of medium complexity to learn about users and their needs with little oversight. You use a variety of methods to collect … data, and then share your findings with the team to improve products and services. You create high-quality communications about findings and recommendations, and have a deep understanding of user needs, pain points, motivations, values, goals, constraints, and opportunities. You have a close working relationship with your team and participate in cross-team collaborations with peers. You are always … for research-based, user-centric solutions. Communicate research insights and recommendations to stakeholders and work to apply and integrate into product and planning Minimum Qualifications: Team Management Ethical UX research UX storytelling Research processes UX research methodology Product development lifecycle Human/user behaviour Interactive technology UX systems thinking More ❯
Surrey and Borders Partnership NHS Foundation Trust
to effectively use Digital systems. As part of our continually evolving digital team, you will influence the shaping and delivery of our learning and adoption offerings. You will have experience in instructional design and bring new ways of thinking which will help to reimagine how learning and adoption is delivered. About us Surrey and Borders Partnership NHS Foundation Trust … responsibilities Please refer to the Job description attached on TRAC for details on the main responsibilities of this role. Person Specification Qualifications Essential Degree level education or equivalent relevant experience Demonstrable understanding of the training world, e.g. a relevant training qualification such as Post Graduate Certificate in Education, CIPD Learning and Development Certificate, TAP Diploma in Learning Facilitation and …/or (especially) Learning Design Evidence of continuous personal & professional development particularly with regards to remaining current with learning and development and best practice Experience Essential Instructional design background with experience of analysing, designing, developing, implementing, and evaluating any instructional experienceExperience of designing, developing, and delivering effective training content for digital systems to end users More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lloyds Online Doctor
About Expert Health Expert Health has over 20 years of experience in leading the way in Digital Health, offering medical consultations over the internet, through private online doctor services such as LloydsPharmacy Online Doctor, and NHS partnerships. Our mission is to achieve excellence in delivering personalised and accessible healthcare … at scale. Our algorithms are the basis of our patient-facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead user research and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and … data, product and service teams to ensure insights are considered within real-world constraints. Contribute to cross-functional ideation and design sessions, workshops and co-creation activities. Help establish UX best practices and promote a user-centred culture across the organisation. Experience and Qualifications Essential 3+ years’ experience in UX research or experience design roles, ideally More ❯
UX Researcher for Commercial insights3-4 Months InitiallyRemote/Hybrid (Some travel required for meetings)Inside IR35 My client a top Global company are currently looking to recruit an UX Researcher for Commercial Insights to join their team on a contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE. Essential skills … and experience for the UX Researcher for Commercial Insights: Design Thinking: Knowledge and experience in Design Thinking principles and practices Digital, Data & AI: Experience in product design research for digital, data & AI products, including financial/commercial dashboards Behaviour Design: Experience in behaviour change and behavioural design/research User Research Expertise: Proven experience … UserTesting, Qualtrics, GA4 or similar. Third party management: Experience choosing and managing third parties effectively to deliver high quality outcomes, efficiently. Preferred skills and experience for the UX Researcher for Commercial Insights: Mixed Methods: Experience integrating qualitative and quantitative data to triangulate insights. Service Design Awareness: Understanding of service blueprints and how user research informs broader More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Reed
life cycle experiment with new and innovative ways of working to improve delivery across the organisation act as a recognised expert and advocate for Agile and Lean approaches Applying user-centred insights You can: advocate for a range of effective research approaches across the organisation coach others in making decisions that meet user needs across a range of … channels advocate for continuous use of user insights in teams use user insights to make strategic decisions to provide the best userexperience Creating value for money You can: advocate for user needs, ensuring user value is balanced against cost and value for the organisation determine the benefit of a product and persuade others … create effective methods for measuring product outcomes advocate for data-driven decision making help others prioritise to make better choices use data to drive continuous improvement, increasing quality and userexperience identify opportunities to share and connect product data Product leadership You can: seek opportunities for reuse and learning across your organisation represent product management in your area More ❯
design lifecycle from research and ideation through to wireframes, prototypes, and final execution making a real impact on the userexperience of global platforms. Key Responsibilities: Identify UX challenges and propose effective, user-centred solutions Conduct user research, map customer journeys, and generate actionable insights Design wireframes, user flows, prototypes, and high-fidelity visuals Iterate … while balancing business goals and technical limitations Contribute to and maintain design systems and style guides Present design concepts clearly to internal teams and stakeholders Collaborate closely with UX designers, product managers, and developers What We’re Looking For: 3+ years’ experience in UX/Product Design, ideally in a tech-driven or agile environment A strong portfolio … showcasing user centred design and full project lifecycle work Solid understanding of interaction design, accessibility, and UX best practices Experience using qualitative and quantitative data to inform design decisions Awareness of business strategy and how design contributes to commercial success Proficiency with Figma and other modern design tools Comfortable working independently and within cross-functional teams Excellent communication More ❯
E Commerce & CRO Lead - 12-month FTC Salary £37,000- £45,000 (Dependent on experience) 12-month Fixed Term Contract FT- 35 hours per week Hybrid - London/Folkestone - Travel to the Folkestone/London Office a couple of times per month Here at Saga, we are looking for an E-commerce & CRO Lead to join us. This will … to-day operation of our core systems, ensuring all development, issues and changes are appropriately managed and act as a lead representative for Digital Marketing to drive real customer experience and business benefit for our insurance business. This will be a varied role that will work cross-functionally and help set the strategy for the team on the customer … service account area into the wider marketing team and collaborate on opportunities to improve core KPIs. Providing advice and input into other areas of marketing, campaigns and projects recommending UX/UI/digital experience best practices. The Ideal Candidate Knowledge of the latest digital trends and competitor analysis. Experience with Adobe Analytics & A/B testing tools More ❯
E Commerce & CRO Lead - 12-month FTC Salary £37,000- £45,000 (Dependent on experience) 12-month Fixed Term Contract FT- 35 hours per week Hybrid - London/Folkestone - Travel to the Folkestone/London Office a couple of times per month Here at Saga, we are looking for an E-commerce & CRO Lead to join us. This will … to-day operation of our core systems, ensuring all development, issues and changes are appropriately managed and act as a lead representative for Digital Marketing to drive real customer experience and business benefit for our insurance business. This will be a varied role that will work cross-functionally and help set the strategy for the team on the customer … service account area into the wider marketing team and collaborate on opportunities to improve core KPIs. Providing advice and input into other areas of marketing, campaigns and projects recommending UX/UI/digital experience best practices. The Ideal Candidate Knowledge of the latest digital trends and competitor analysis. Experience with Adobe Analytics & A/B testing tools More ❯
Oxford, England, United Kingdom Hybrid / WFH Options
Passle
and requirements gathering (ideally in a high-growth start-up) You will be educated to graduate or postgraduate level and/or have developed technical knowledge (inc. product management, UX design, coding, app development), business acumen and skills through previous roles You will have knowledge and/or experience of creating high-quality user experiences - and/or … the desire to develop your skills in UX design You will have knowledge and/or experience of integrating applications with other software platforms (via API or otherwise) You have the ability to understand the requirements and priorities of different stakeholders with different objectives You will have experience in technical writing for different audiences (including writing specs, knowledge … product. On reaching 12 months, you will have been involved with numerous product development projects, have become a successful member of the Product Design team, developed new product and UX skills, have participated in several team events (eg: Development team ‘hack days’), and hopefully enjoyed various company socials, including the Summer Punting Party and Christmas Party. About Us At Passle More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
UX Designer - Circa £50,000 - Remote Working We are currently working alongside an online marketplace who are on a mission of being the best choice for every customer, everywhere. They have recently been named one of the UK's fastest-growing tech companies and are continuing to grow at a rapid rate. Job overview: As a UX Designer, you will … applications Present design concepts and solutions to stakeholders and gather feedback for improvements Conduct usability testing and gather feedback to iterate on designs effectively Stay updated with the latest UX trends, techniques, and technologies Experience and Skills: Proven experience working in a UX role within a startup or agency environment Strong portfolio showcasing design projects and user-centered design processes Confident grasp of great e-commerce UX Proficiency in design tools such as Figma, Adobe Creative Suite, or equivalent software Solid understanding of user-centered design principles and usability testing methods Excellent communication and collaboration skills, with the ability to articulate design decisions Experience in aligning teams to a solution, ability to control presentations More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Passle Limited
and requirements gathering (ideally in a high-growth start-up) You will be educated to graduate or postgraduate level and/or have developed technical knowledge (inc. product management, UX design, coding, app development), business acumen and skills through previous roles You will have knowledge and/or experience of creating high-quality user experiences - and/or … the desire to develop your skills in UX design You will have knowledge and/or experience of integrating applications with other software platforms (via API or otherwise) You have the ability to understand the requirements and priorities of different stakeholders with different objectives You will have experience in technical writing for different audiences (including writing specs, knowledge … product. On reaching 12 months, you will have been involved with numerous product development projects, have become a successful member of the Product Design team, developed new product and UX skills, have participated in several team events (eg: Development team 'hack days'), and hopefully enjoyed various company socials, including the Summer Punting Party and Christmas Party. About Us At Passle More ❯
Manual Web Tester/Insurance/West Sussex Country: United Kingdom Sector: Test & QA Job Type: Contract Technologies: Manual Tester, Quality Centre, Web testing, User Acceptance Testing Endeavour has a fantastic contract opportunity for an experienced Manual Tester with strong experience in testing web insurance products, to perform functional and userexperience testing. Our client is … updating their insurance quote/buy experience on the web and requires a manual tester to perform system integration testing between the web interface and the insurance backend, assist the user community with user acceptance testing, and follow the test strategy. Extensive experience with Quality Centre, web testing, and userexperience testing is essential More ❯
The e-com and own web-shop manager manages the Miele webshopin relation to brand building, sales, conversion A/B testing, reporting and executing content strategy.Implements CX/UX approach in the market with the aim of providing best-in-class customer experience on the Miele webshop.Executes local SEO strategy by optimising meta tags and contents to local … needs Job responsibilities: WEBSITE MANAGEMENT Content Management: Ensure that the webshop/website content is current and engaging and implement content from global marketing campaigns UX/UI Design: Permanent optimisation of the userexperience Best-in-Class userexperience for direct and indirect sales Conversion Optimisation: Analyse and optimise conversion rates through A/B … Webshop/Website functions Manage the Webshop/Website platform in collaboration with central digitaland IT teams (including technical updates, security measures, etc.) Use web analytics tools to analyse user behaviour and derive optimisation strategies Skills and Competencies: Educated to degree level in a relevant discipline (Marketing, Digital Marketing) or with 5+ years digital marketing experience 5+ years More ❯
promote access to industry expert market intelligence. This role sits at the intersection of business strategy, technology, and userexperience, and will work closely with software engineers, UX designers, business stakeholders, and marketing teams to define and deliver digital solutions that provide exceptional value to our community. Key Responsibilities Define and communicate a compelling product vision aligned with … organizational goals for membership engagement, digital commerce, and content delivery. Maintain a deep understanding of member needs, market trends, and business drivers. Translate business requirements into detailed product epics, user stories, and acceptance criteria. Own, prioritize, and manage the product backlog for multiple digital platforms, ensuring timely and high-quality delivery. Partner closely with software engineers and designers throughout … functional teams. Familiarity with APIs, CRM integrations, and third-party data platforms. Preferred Qualifications Experience working in or with associations, non-profits, or membership-based organizations Knowledge of UX best practices and user research. Experience with tools like Jira, Confluence, Figma, and analytics dashboards. More ❯
Laleham, Staines-upon-Thames, Middlesex, England, United Kingdom
Career Moves Group
Technical Support Engineer - UX Location: Staines, Surrey Length: 25/08/2025 – 25/02/2026 Rate: £162.67 per day (Inside IR35) Hours: 40 hours per weekRole Responsibilities: Customer Advocate providing support to users/administrators of our platform. Contributing to the growth of best practices for delivery of support services. Understand our platform, cloud technologies and troubleshooting … practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience assessing, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues Manage customers' expectations and experience in a way that results in high customer satisfaction Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Opportunity … operational efficiency while also empowering and enabling the customers. Maintain impeccable case hygiene and customer related files and records. Participate in the weekend support on-call rotation. Qualifications & Skills: Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Bachelor More ❯
Contract: Permanent Hybrid: 2-3 days per week on-site and remote Location: Milton Keynes (client site) Grade/Salary: E2-F1 - £54,619 to £65,544 depending on experience SUMMARY An exciting opportunity to join an experienced team with responsibility for elements of a significant public sector deployment of IT solutions and systems enabling bespoke software. Working at … comes to the needs of effective digital data sensitivity identification and redaction. Responsibilities Front-End Development Designing and implementing user interfaces (UI). Improving userexperience (UX). Back-End Development Creating APIs and services. Writing server-side logic using Java. Working with frameworks using SpringBoot. Database Management Designing and maintaining relational (PostgreSQL, MySQL) databases. Writing efficient … other security best practices. THE PERSON - ESSENTIAL CRITERIA A graduate, likely to have a degree in Mathematics, Physics, Engineering, Statistics, Computer Science, Artificial Intelligence, Informatics or similar or vocational experience or alternative qualifications. Experienced with different programming paradigms and languages covering full-stack technologies including web front end. Hands-on experience in Application Design. Experience in specifying More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
be leading the Digital Customer Experience team within Product, setting and leading the design strategy for our customer experience across our website and Apps, and accountable for UX Research, UX Ops and Content. We have a strong UX Ops and research team, so someone more experienced in service design, cross-channel UX and UI design experience would … impactful experience for our customers, and ultimately meet partner and business goals Accountable for setting CX standards, communicating and driving performance against these Powering the development of our UX Research, UX Ops and Content strategies, capability and team growth, in line with our wider CX vision and strategy Eventually, it may include line management of our UX Designers within … the team (currently all contract resourced), including hiring, coaching and developing team members. What we're looking for Experienced digital customer experience leader, ideally with a background in UX design and some experience in research, Design Ops and content. Passionate about digital customer experience, with an understanding of how this can be harnessed to drive business value. More ❯
Cowes, Isle of Wight, England, United Kingdom Hybrid / WFH Options
Noir
/Junior Frontend Developer Graduate/Junior Frontend Developer, HTML, CSS, JavaScript, TypeScript - Isle of Wight (Tech stack: Graduate/Junior Frontend Developer, HTML, CSS, JavaScript, TypeScript, Web, UI, UX, User Interface, UserExperience, Graduate/Junior Frontend Developer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After More ❯
Job Title: UX Researcher Location: London Mode of working: Hybrid (3 Days in the Office) Duration: 8+ Months contract. About the Role: We are looking for an experienced UX Researcher to join our team and help shape merchant and consumer experiences across our digital platforms. This role will play a key part in delivering research-driven insights that influence product … tech or large retail organizations , with a strong background in user testing, AI integration , and independent execution of research portfolios. Key Responsibilities: Lead and execute end-to-end UX research initiatives across product life cycles - from discovery to validation. Translate research findings into actionable insights that inform design, product, and business strategies. Conduct brand perception and brand assessment studies … and interpret our brand across various touchpoints. Build and manage a portfolio of research projects and execute independently with minimal supervision. Qualifications: 5+ years of experience as a UX Researcher or in a similar user-centered research role. Experience working in B2B platforms , especially with merchant experiences or enterprise users. Solid understanding of brand research, brand equity More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Howells Recruitment
stay over as requiredHours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £45K (Pro Rata) Are you a natural problem-solver with a passion for user support and digital products? We're recruiting for a dynamic and user-focused Product Support Specialist to join a leading national contractor in the housing and service delivery … and coaching Act as a subject matter expert for the Axis system, guiding users through best practices Monitor adoption trends and identify areas needing extra support Create and maintain user guides, training resources, and onboarding materials Capture and escalate user feedback to improve product functionality and userexperience Support internal UAT and system validation-managing sessions … and logging outcomes Configure test scenarios reflecting real-world and contract-specific use cases Product Support Specialist Experience: Experience in a product support, training, system implementation, or helpdesk role Strong understanding of user onboarding and support principles Confident communicator, able to explain technical concepts in plain language Analytical, organised, and process-driven, with great attention to detail More ❯
of functional specifications. SAP system configuration and on-going support. Fault fixing, change implementation and testing Collaborate closely with the Finance function, valuing diverse perspectives and contributions Qualifications/Experience Degree finance or IT or Accounting Several years exp IN FI and CO . SAP ECC FICO implementation/configuration skills including banking interfaces, IDOCs, product costing and support. … Knowledge of business processes SAP and SAP transactions used, in the Finance and Controlling processes. Experience of working in a global IT SAP environment. and on global IT projects with awareness of IT trends. Knowledge of one or more of the business processes supported by SAP and SAP transactions used in those processes. Delivery focused with proven success in … with SQVI, BAPIs, user exists Project implementations how many and which version of SAP VAT/Tax implementation experience Banking Interfaces experience setup and project implementation UX Fiori Fiori user interface Salary dependent on experience. Plus Bonus: | Holiday: 25 days | Pension: Employer contribution; private medical Insurance; Life Assurance. To Apply: Please contact Alison Basson ABJ7460 on More ❯
of functional specifications. SAP system configuration and on-going support. Fault fixing, change implementation and testing Collaborate closely with the Finance function, valuing diverse perspectives and contributions Qualifications/Experience Degree finance or IT or Accounting Several years exp IN FI and CO . SAP ECC FICO implementation/configuration skills including banking interfaces, IDOC’s, product costing and … support. Knowledge of business processes SAP and SAP transactions used, in the Finance and Controlling processes. Experience of working in a global IT SAP environment. and on global IT projects with awareness of IT trends. Knowledge of one or more of the business processes supported by SAP and SAP transactions used in those processes. Delivery focused with proven success … SQVI, BAPI’s, user exists Project implementations – how many and which version of SAP VAT/Tax implementation experience Banking Interfaces experience – setup and project implementation UX Fiori – Fiori user interface Salary dependent on experience. Plus Bonus: | Holiday: 25 days | Pension: Employer contribution; private medical Insurance; Life Assurance. To Apply: Please contact Alison Basson ABJ7460 on More ❯