1 to 25 of 26 User Experience Jobs in Tyne and Wear

Job Post: User Experience Design - Service Designer (Hybrid Contract) Title :User Experience Designer - Service Design Location :Newcastle, UK (Hybrid Working Model) Are you a highly strategic Service Designer ready to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing deep user … as a Subject Matter Expert , collaborating across engineering, product, and business teams to ensure holistic, effective service delivery. Key Responsibilities: Ethnographic Research: Conduct advanced ethnographic research to identify true user needs and pain points. Insight Synthesis: Interpret and synthesize human insights, ensuring they are balanced against strategic business, technical, and brand inputs. Artifact Creation: Create detailed User Journey … multiple departments. Validation: Develop prototypes and conduct usability testing to rapidly validate design concepts and iterate on service solutions. Required Skills & Proficiencies Advanced proficiency in User Experience (UX) Research methodologies. Demonstrated expertise in Service Design Thinking and Design Thinking practices. Strong background in System Designs and the ability to influence technical and strategic roadmaps. Proven ability to manage More ❯

Job Title: User Experience Design - Service Designer ?? Location: Newcastle, Cobalt Business Park ?? Working Model: Hybrid ?? Contract Duration: 1 December 2025 - 30 September 2026 ?? Pay Rate: £292/day PAYE | £388/day Umbrella ?? Job Description As a Service Designer , you will lead a human-centred design approach across all project phases - from discovery and problem framing to solution … problems while balancing user needs with business, technical, and brand considerations. ?? Key Responsibilities ?? Lead and apply human-centred design methodologies across discovery ? delivery. ?? Conduct ethnographic research and advanced UX/user research to uncover insights. ?? Synthesise findings into meaningful service concepts and recommendations. ?? Facilitate workshops to gather insights, align stakeholders, and drive collaboration. ??? Create user journey maps … Work closely with multidisciplinary teams, influencing decisions and ensuring design coherence. ?? Stay up-to-date with industry best practices, trends, and emerging methods. ?? Skills & Experience ? Advanced proficiency in UX Research (required) ?? Strong experience in User Research, Service Design Thinking, System Design, Design Thinking (preferred) If you are interested in this position, please apply directly. Randstad Technologies is More ❯

Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible for defining … requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of 33 days (pro-rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies … You are a seasoned researcher with a proven track record of operating autonomously and providing strategic direction. Essential Skills: Extensive professional experience as a Senior User Researcher, UX Researcher, or Product Researcher. Demonstrated expertise in applying both Qualitative and Quantitative Research methods to drive product decisions. Strong practical knowledge of research and design principles related to Responsive and More ❯

of work for client projects. Creating detailed wireframe specifications for digital solutions such as websites and apps. Project planning and assignment of project tasks based on the skill sets, experience and strengths of their development team. Collaborate with the creative design team on project user experience and user interaction requirements. Client relationship management throughout the lifecycle … on project progress and performance to ensure timely delivery and effective use of budget. Project quality assurance. On-going development for a small number of clients Essential knowledge/experience: 3+ yrs within a digital project management/delivery role, ideally within an agency or consultancy A passion for great user experience and user interaction. An … instinctive understanding of the power digital can bring. Exceptional time, budget and project management skills. The ability to lead and inspire a team. Experience and passion to deliver complex digital and web application builds. An enthusiasm to work collaboratively as part of a multi-disciplined team. An eye for business opportunity and innovation. More ❯

class experience for millions of users across retail, hospitality, manufacturing, education and beyond. As part of this growth, we're strengthening our Product & Design function with a dedicated UX Designer who can help shape intuitive, elegant experiences across web and mobile. The Role We're looking for a user-centric UX Designer to join our Product team and … Design function to understand customer problems and translate them into seamless, accessible, beautifully-crafted user journeys. You'll be embedded in a cross-functional squad, contributing to discovery, UX research, wireframes, user flows, prototypes, and interaction design across our mobile and desktop experiences. What You'll Do Map and define end-to-end user journeys for complex … prototypes for web and React Native mobile Work with Product Managers to shape discovery, problem statements and jobs to be done framework Translate research, feedback and data into actionable UX improvements Collaborate closely with Engineering to ensure high-quality implementation (design intent held through dev) Conduct usability testing and customer interviews to validate concepts Contribute to, evolve, and maintain Oak More ❯

our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: Content Designers (or UX Designers) use data and research to create, update and review content so that it is consistent across client services and in line with client design principles and standards. They design … Designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design as part of delivery best practice across all digital products and services. Content Designers are expected to … data and research findings to inform your content decisions. Make sure your content is accurate by working closely with Subject Matter Experts. Collaborate with other teams and specialisms, like UX Designers, User Researchers, Developers, and others. Understand user journeys and the role UX writing plays in improving those user journeys. Report on and present your work, both More ❯

cloud Salesforce org, ensuring stability and performance. Configure and update custom objects, fields, workflows, validation rules, and flows. Support integrations with third-party systems and manage complex configurations. Improve user experience through page layouts, Lightning components, and UI enhancements. Drive adoption of Sales Cloud and Service Cloud best practices. Provide user support, training, and create actionable reports … and dashboards. Collaborate with cross-functional teams to gather requirements and deliver projects. Maintain documentation and contribute to knowledge sharing within the team. Skills & Experience Proven experience as a Salesforce Administrator in a customised environment. Strong knowledge of Sales Cloud and Service Cloud (Marketing Cloud experience is a plus). Salesforce Administrator certification (additional certifications desirable). … role will require you to be in the office, central Newcastle 2-3 days per week, and so local candidates are preferred. The salary on offer is dependant on experience but will be up to £60,000. More ❯

Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products click apply for full job details More ❯

Engineer to help shape and deliver innovative features for SaaS platforms. You’ll work across the stack, contributing to both front-end and back-end development, ensuring a seamless user experience while maintaining technical excellence. This role involves close collaboration with Delivery Managers, Product Managers, and other Senior Engineers, as well as providing technical leadership to ensure high … sharing knowledge and driving best practices. Actively participate in sprint planning and execution. Document technical approaches with a focus on testing, CI/CD, and scalability. Key Requirements: Frontend: Experience with React, Redux, and TypeScript. Backend: Expertise in Node.js microservices and familiarity with REST, GraphQL, asynchronous messaging, and JSON. Proficiency with NoSQL databases (e.g. MongoDB) and search technologies (e.g. … solving skills and adaptability to change. Passion for personal growth and improving ways of working. Desirable Skills: Familiarity with AWS services (SNS/SQS, S3, CloudFormation) and DevOps principles. Experience with Docker, AWS ECS, or Kubernetes. Knowledge of modern frontend frameworks/tools such as Vite and Next.js. Experience with end-to-end testing tools like Cypress. Backend More ❯

stability, performance, and reliability. Configure and enhance objects, fields, page layouts, flows, validation rules, and other declarative components. Manage integrations and complex configurations across multiple systems and tools. Improve user experience through UI enhancements and Lightning component optimisation. Drive best-practice use of Sales Cloud and uplift existing processes to standard Salesforce functionality. Strengthen Service Cloud capability across … code with modern declarative or out-of-the-box solutions. Provide day-to-day support, troubleshooting, and platform guidance to internal users. Deliver training sessions to improve adoption and user capability. Build and refine dashboards and reports, and support users in self-service reporting. Work with cross-functional teams to gather requirements, shape deliverables, and support project execution. Keep … documentation, training materials, and technical notes accurate and up to date. Actively contribute to knowledge sharing within the IT/Salesforce function. Skills & Experience Proven background as a Salesforce Administrator within a customised Salesforce setup. Experience working across multi-cloud environments. Strong capability with Sales Cloud and Service Cloud; exposure to Marketing Cloud and Experience Cloud is More ❯

stability, performance, and reliability. Configure and enhance objects, fields, page layouts, flows, validation rules, and other declarative components. Manage integrations and complex configurations across multiple systems and tools. Improve user experience through UI enhancements and Lightning component optimisation. Drive best-practice use of Sales Cloud and uplift existing processes to standard Salesforce functionality. Strengthen Service Cloud capability across … code with modern declarative or out-of-the-box solutions. Provide day-to-day support, troubleshooting, and platform guidance to internal users. Deliver training sessions to improve adoption and user capability. Build and refine dashboards and reports, and support users in self-service reporting. Work with cross-functional teams to gather requirements, shape deliverables, and support project execution. Keep … documentation, training materials, and technical notes accurate and up to date. Actively contribute to knowledge sharing within the IT/Salesforce function. Skills & Experience Proven background as a Salesforce Administrator within a customised Salesforce setup. Experience working across multi-cloud environments. Strong capability with Sales Cloud and Service Cloud; exposure to Marketing Cloud and Experience Cloud is More ❯

and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? As an IT Service Manager at DWP Digital you will play a key role in delivering effective technical services in a fast-paced, evolving environment. You … service management collateral like dashboards and risk registers, and manage large-scale IT services using frameworks such as ITIL. If you're passionate about delivering quality services and improving user experience, this is your opportunity to make a real impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester More ❯

days per week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of … industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services … the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues, whilst advocating for users. Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services. More ❯

deep understanding of the Shopify ecosystem, from theme customisation to app integration. You will be responsible for implementing new features, optimising site performance, and ensuring a seamless and engaging user experience. Your expertise in Liquid, HTML, CSS, and JavaScript will be crucial in bringing our design concepts to life … and pushing the boundaries of what is possible on the Shopify platform. Key Responsibilities Develop, customise, and maintain our Shopify and Shopify Plus e-commerce stores. Translate UI/UX design wireframes into high-quality, responsive code. Build and modify Shopify themes using your expert knowledge of Liquid, HTML, CSS, and JavaScript. Implement and manage third-party app integrations, ensuring … with the latest Shopify features, trends, and best practices in e-commerce development. Contribute to the entire development lifecycle, from concept and design to testing and deployment. Requirements Proven experience as a Shopify Developer with a strong portfolio of past projects. Excellent knowledge of Shopify Liquid templating language. Proficiency in front-end technologies: HTML5, CSS3, and JavaScript (including ES6+ More ❯

building systems with real-world impact. Key Skills: Strong experience with C#, ASP.NET Core, JavaScript, HTML/CSS Expertise in RESTful API design and integration An eye for UX/UI design and brand-consistent interfaces Knowledge of DevOps practices (CI/CD, version control, automation) Hands-on experience with Microsoft Azure and performance tuning Solid understanding of More ❯

building systems with real-world impact. Key Skills: Strong experience with C#, ASP.NET Core, JavaScript, HTML/CSS Expertise in RESTful API design and integration An eye for UX/UI design and brand-consistent interfaces Knowledge of DevOps practices (CI/CD, version control, automation) Hands-on experience with Microsoft Azure and performance tuning Solid understanding of More ❯

building systems with real-world impact. Key Skills: Strong experience with C#, ASP.NET Core, JavaScript, HTML/CSS Expertise in RESTful API design and integration An eye for UX/UI design and brand-consistent interfaces Knowledge of DevOps practices (CI/CD, version control, automation) Hands-on experience with Microsoft Azure and performance tuning Solid understanding of More ❯

of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable User Centred Design Consultant who can work effectively in a multidisciplinary team, and deliver excellent results across projects for Version 1's customers in the Private and Public sector. You … concepts and prototypes and explain them to stakeholders and team members. You can select, apply and adapt appropriate design patterns, and participate in wider design community discussion and activities. Experience Of Accessible/Inclusive Design. You understand the key principles and considerations for accessible/inclusive design and can apply these appropriately in your designs. You can evaluate your … designs in relation to appropriate accessibility standards. Knowledge And Experience Of Design Standards. You understand common design standards and can demonstrate how your designs comply with the appropriate standards for the sector or project. You are aware of the design standards that apply to public sector projects in the UK and the GDS assessment processes. Focus on users and More ❯

of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable User Centred Design Consultant who can work effectively in a multidisciplinary team, and deliver excellent results across projects for Version 1's customers in the Private and Public sector. You … concepts and prototypes and explain them to stakeholders and team members. You can select, apply and adapt appropriate design patterns, and participate in wider design community discussion and activities. Experience Of Accessible/Inclusive Design. You understand the key principles and considerations for accessible/inclusive design and can apply these appropriately in your designs. You can evaluate your … designs in relation to appropriate accessibility standards. Knowledge And Experience Of Design Standards. You understand common design standards and can demonstrate how your designs comply with the appropriate standards for the sector or project. You are aware of the design standards that apply to public sector projects in the UK and the GDS assessment processes. Focus on users and More ❯

UX Designer – Newcastle – Hybrid (2 days from office) - £34K -£45K DOE We’re working with a rapidly growing SaaS business that’s on a mission to revolutionise how organisations engage with their people. Their mobile-first platform is designed to keep workforces informed, connected, and supported -whether they’re on the frontline or behind a desk. With ambitious plans to … scale and deliver world-class experiences across industries such as retail, hospitality, manufacturing, and education, they’re now looking for a UX Designer to join their talented Product team. The Role This is an opportunity to make a real impact on a product used by global brands. As UX Designer, you’ll collaborate with Product Managers, Engineers, and Designers to … delivered Conduct usability testing and customer interviews Contribute to and evolve the Design System Champion accessibility, clarity, and simplicity throughout the product lifecycle Skills Commercial experience within in UX or Product Design (ideally SaaS or mobile-first products) Skilled in journey mapping, wireframing, and prototyping tools (Figma preferred) Experience designing for mobile apps Strong portfolio showcasing user More ❯

between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications. You’ll contribute to the success of delivery by ensuring solutions are aligned with user needs, technical constraints, and business goals. As a Technical Business Analyst, you will: 1.5–5 years of experience as a Business Analyst in a software delivery or technology … operating model Lead business change activities, building comms and designing training plans to support change Supporting Testing with reviewing scripts, triaging defects and assisting with test queries Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle. Participate in and facilitate Agile ceremonies (e.g., sprint planning, backlog refinement, stand-ups). Assist in prioritizing the product … alignment with value, risk, and dependencies. Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders. Experience working with cross-functional teams & roles (developers, testers, UX, product, live services, DevOps, & technical architects). Basic understanding of APIs, databases, and system integration concepts. As a Business Analyst at Senior Analyst and Consultant Career Levels you will; Have More ❯

Front End Developer - FinTech - Newcastle (Tech stack: Front End Developer, React, TypeScript, Websockets, SignalR, Containers, Orchestration, UX, Usability, Programmer, Developer, Architect, Front End Developer) Our client is a cutting-edge FinTech company with a reputation for innovation and excellence. They design and build advanced trading and analytics platforms used globally by some of the world's leading financial institutions. With … are now seeking a talented Front End Developer to join their team in Newcastle. As a Front End Developer, you will take ownership of building intuitive, performant, and scalable user interfaces. You will work closely with developers across the stack, as well as directly with end-users, to shape requirements and deliver best-in-class digital experiences. This is … ideas and expertise will directly shape the future of their products. The successful candidate will bring: A 2:1 or higher degree in Computer Science (essential). Strong recent experience with modern front-end frameworks, particularly React, alongside TypeScript. Background working with real-time communication tools such as Websockets or SignalR. Familiarity with containerisation and orchestration platforms. A genuine More ❯

Product Managers, Developers, and QA colleagues to ensure requirements are testable and delivered with quality. Contribute to test plans, release notes, and QA documentation. Provide feedback on UI/UX improvements to enhance usability and user experience. Assist in ensuring compliance with performance, security, and accessibility standards. Support the wider QA team with test coverage, metrics, and process improvements. … tested thoroughly before release. This role will suit someone meticulous, methodical, and enthusiastic about catching issues early, while also contributing to continuous improvement across the QA function. Essential Proven experience as a Manual Tester/QA Analyst, ideally within a SaaS or product-based company. Strong understanding of software testing principles, methodologies, and defect life cycle. Experience in … prioritise tasks, manage workloads, and work to deadlines in an agile environment. Desirable (added bonuses) Experience with mobile app testing (iOS and Android). Knowledge of UI/UX testing and ability to provide feedback on user journeys. Familiarity with automation tools (e.g., Playwright, Cypress, Selenium). Understanding of performance and load testing tools (e.g., JMeter, k6). More ❯

the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: You will work with creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range … of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design as part of delivery best practice across all digital products and services. In our team you will learn: To develop new and existing skills in a wide range of design software. Design knowledge, and the ability to … design transformational services working closely with our UX & Design Team. New ways of collaborative working with our design teams and other specialisms. As an Interaction Designer, you will: Create high quality designs which are clear and accessible. Use various design and prototyping software to create user journeys & design components. Use user research, data, and feedback to inform your More ❯

the product backlog, ensuring alignment with strategic objectives and business requirements. Collaborate with Business Analysts and User-Centered Design (UCD) teams to gather, analyse, and document requirements, integrating UX research insights into product decisions. Act as the primary liaison between stakeholders and development teams, ensuring transparency, alignment, and effective communication. Facilitate agile ceremonies, including sprint planning, backlog refinement, and … and execution, proactively identifying risks and dependencies that may impact delivery. Develop and execute product rollout and scaling strategies in collaboration with stakeholders and operations. Monitor product performance, gather user feedback, and drive continuous improvement and innovation. Ensure compliance with industry standards, security best practices, and regulatory requirements. More ❯