19 of 19 User Experience Jobs in Newcastle upon Tyne

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of More ❯

of IT incidents and service requests. This includes managing the service desk team, setting performance targets, and improving team productivity and service quality. The role is responsible for maintaining user satisfaction by ensuring effective first-line resolution, timely communication, and restoration of normal service operations. It also involves overseeing the Service Desk and Desktop Support teams, and managing software … and compliments Manage supplier relationships Perform other related duties as required Direct Reports IT Service Support Analysts Key Contacts/Relationships Internal: Wider IM&T Teams Operational Managers Patient Experience/User Experience Leadership External: Third-Party Vendors Skills & Knowledge: Key Performance Measures Ticket resolution time First Contact Resolution Rate (FCRR) SLA compliance Customer Satisfaction Score (CSAT … to handle high-pressure situations. Role Requirements Essential Qualifications: Bachelor's degree in IT, Computer Science, or related field ITIL Foundation Desirable Qualifications: ITIL Practitioner in relevant competencies Essential Experience: Minimum 5 years in IT service management At least 2 years in a supervisory or managerial role Desirable Experience: Experience in IT service management within a regulated More ❯

on the configuration and technical implementation of service management processes or the entire Digital Directorate. To design and produce full documentation of developed Service Management systems(HaloITSM) to include user manuals and procedures where appropriate Proactively managing stakeholder relationships, ensuring that their needs are fully considered in the delivery of the new service Management processes. About us As a … flexible working friendly To design and produce full documentation of developed Service Management systems(HaloITSM) to include user manuals and procedures where appropriate organisation, we want to be sure that you can work in a way that is best for you, not just us and the work we do. We're committed to creating an inclusive workplace that promotes … and values diversity. We know from experience that different ideas, perspectives, and backgrounds create a stronger, more creative workplace that help us to deliver the best services. We welcome applications which represent the rich diversity of our community. This includes:o ageo disabilityo ethnicityo gender identity and expressiono religion or beliefo sexo sexual orientationo other diverse characteristics We have More ❯

people. We have a few exciting opportunities across multiple teams, each playing a crucial role in shaping the future of digital services at DWP: Health - We are transforming the experience for over 16 million people in the UK living with a health condition or disability. We're reimagining end-to-end journeys to create simple, responsive services that help … safe spaces where digital experts can be at their best. It's a complex landscape and you'll need your skills as a persuasive and engaging communicator, and your experience of delivering and solving cross-cutting problems to get the job done. You'll make sure they have what they need to deliver the best services. You'll identify … blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets More ❯

Job summary Do you have significant experience in technical architecture, a proven track record of success and a desire to make a difference by supporting essential NHS services? Can you work closely with a talented and motivated team in a business-critical environment? If so, we have an exciting opportunity available and we'd love to hear from you … cost and timescales whilst enhancing quality. The NHSBSA follows multi-cloud and cloud first principles, technical architects are key to realising that ambition. Collaborating with other professions such as user research, user experience design, development, test and DevOps, you will create available, secure and performant applications deployed in the AWS cloud that are continuously iterated in an … work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help More ❯

multi-disciplinary agile team, contributing to the development of robust applications and APIs within a modern cloud environment (primarily AWS). Your work will directly influence service improvements and user experience, ensuring high-quality digital solutions are delivered. Key Responsibilities: Develop and maintain secure, scalable applications using Java, Spring Boot, and AWS integrations (SNS/SQS). Collaborate … closely with product managers, delivery managers, business analysts, user researchers, and engineers to refine technical direction. Write clean, testable code following best practices in security, accessibility, and DevOps. Participate in code reviews, pair programming, and continuous integration/deployment processes. Troubleshoot and resolve live service issues, ensuring resilience and availability. Work within GDS (Government Digital Service) standards and contribute … to open-source initiatives where applicable. Requirements: Frontend: Ideally some exposure to Frontend frameworks such as Express, Nunjucks, Typescript or similar Backend: Solid experience with Java and Spring Boot, AWS integrations would be beneficial Exposure to MongoDB would be beneficial Exposure to AWS, Terraform (IaC) would be highly regarded. Strong understanding of Agile and DevOps methodologies Experience in More ❯

throughout the change lifecycle, the Chief Enterprise Architect will use business architecture to inform shape and define strategic business design. They will support design, building and delivering to meet user needs, understand business goals and be able to translate future needs into statements of capability. Job description Provide technical leadership in the development, operation, and continual improvement of complex … alignment with both internal and external customer requirements. Oversee work delivered by external partners to ensure their reference architecture is robust, scalable, open, secure, and delivers a high-quality user experience through effective system design and API integration. Champion and manage an evolutionary architecture approach, communicating architectural direction across the Department for Transport family and wider government. Great … strong track record in providing hands-on, pragmatic architectural leadership across a geographically dispersed, multi-service, and technologically diverse environmentworking with both internal teams and external service providers. Considerable experience in developing and defining strategic target business architecture to support improved organisational outcomes, strategic decision-making, architectural governance, and optimal business design. An excellent applied knowledge of modern technical More ❯

vision Facilitating communication between teams and external stakeholders Monitoring progress, offering timely feedback, and promoting a culture of agility and continuous learning What We’re Looking For: We value experience, initiative, and a growth mindset. Even if you don’t meet every requirement, we still encourage you to apply. Key Skills & Experience : 6+ years of development experience Strong hands-on experience with Angular (bonus points for React or other JS frameworks) Deep understanding of JavaScript/TypeScript (ES5 & ES6+) Solid grasp of HTML … CSS, performance optimization, and responsive design Comfortable working with RESTful APIs (bonus: NoSQL, GraphQL, Websockets) Familiarity with modern front-end build tools & pipelines A keen eye for UI/UX best practices Experience with front-end testing frameworks Awareness or experience with Accessibility standards Exposure to Agile methodologies (Scrum or Kanban) Location: Newcastle or Scotland (remote-first) Flexibility More ❯

intelligence, and specification. We help the world build better by delivering unrivalled insights and technology that shape places where people live, work and play. Our Employer Brand and People Experience (EBPX) team plays a critical role in shaping how colleagues learn, grow, and thrive across our business. If you’re passionate about unlocking potential, enabling performance, and embedding learning … learning strategy to life. You’ll also own and lead the ongoing development of Hubexo Academy, our newly launched global learning management system. You’ll ensure the platform is user-friendly, well-maintained, and continuously evolving to meet the needs of our growing organisation. From content curation and campaign planning to reporting and optimisation, you’ll be at the … centre of how our people access and experience learning at Hubexo. What you’ll bring to Hubexo A proactive and collaborative working style with the ability to influence and engage stakeholders. A passion for improving colleague experiences through accessible, inclusive, and relevant learning. Creative problem-solving and the ability to turn insight into action. A commitment to doing the More ❯

Security & Architecture. These capabilities are distributed across multiple cross-functional product teams known as Value Streams. They design, develop and deliver a customer journey that is secure, performant and user-friendly, ensuring we remain a leader in the fintech space. Engineering can be further broken down into Test, Platform, Frontend and Backend disciplines. iOS development is recognised as a … iOS Engineer at Atom, you’ll be responsible for developing cutting-edge mobile applications using Swift and Xcode. You’ll work on a variety of features, from designing intuitive user interfaces to optimizing app performance whilst collaborating with a cross functional team, you’ll also contribute to technical decisions and initiatives to improve our development processes. As an iOS … UI Experience contributing to solution design, and technical documentation production Conversant with SOLID and OOP principles and Software Design Patterns, BDD and TDD as approaches Experience of UX Development including responsive designs and accessibility Experience of RESTful API integration, securing applications and secure messaging using a variety of methods Experience of working closely with third parties More ❯

Lead Full Stack Developer - Newcastle-Upon-Tyne - £75-80K base + benefits** We have an exciting opportunity for an experience Lead/Senior Full Stack Developer to help transform an established company into a modern software business. Reporting into the Chief Product Officer, this is a very hands on position where you will have the opportunity to recruit … types of applications and specifically in delivering scalable, efficient microservices. The existing application has been build using the Delphi IDE and therefore the addition of Delphi/Object Pascal experience would provide us with our ideal candidate. Key accountabilities: Technical Leadership Design and oversee scalable, secure and high-performing system architectures Lead full stack development efforts (front-end + … with DevOps to improve CI/CD pipelines and deployment strategies Cross-functional Collaboration Partner with product owner to translate business requirements into technical solutions Work with UI/UX teams to implement responsive, user-friendly interfaces Communicate project status, technical decisions and risks to stakeholders Skills and experience: Strong front-end skills: JavaScript, HTML5, CSS3, and modern More ❯

are looking for a Front-End Developer to join their engineering team. You will: Develop, test, and maintain front-end components using React and other Javascript frameworks Work with UX/UI designers to translate designs into responsive, accessible front-end solutions Collaborate with back-end engineers to integrate APIs and ensure smooth user journeys Optimise performance across browsers … and devices Write clean, maintainable code and contribute to front-end architecture decisions Participate in code reviews and Agile ceremonies Skills Proven experience in front-end development, particularly with Javascript/Typescript and Advanced CSS Proficiency in modern libraries or frameworks such as React Experience integrating APIs and working with RESTful services A passion for building intuitive and … elegant user interfaces and an attention to detail with a focus on delighting users Familiarity with Git, CI/CD, and agile development practices - exposure to Azure DevOps is a bonus. Benefits A meaningful role in a mission-led SaaS company with strong growth and product-market fit The chance to work with household brands and solve real-world More ❯

to proof of concepts. Where agreed, participate in out of hours support. What do we need from you? Undergraduate degree in a relevant subject area and/or equivalent experience working in a commercial environment. A deep understanding of iOS development, including associated tooling and frameworks. An excellent working knowledge of Swift. Proficient with Swift UI. Experience with … modern Software Design Patterns such as MVVM or MVC Considerable experience in a … development capacity encompassing contribution to solution design, and technical documentation production Conversant with SOLID and OOP principles and Software Design Patterns, BDD and TDD as approaches Experience of UX Development including responsive designs and accessibility, RESTful API integration, securing applications and secure messaging using a variety of methods including but not limited to credentials, certificates, tokens, pinning. Clear communicator More ❯

of our mobile and web applications. In this role, you will be responsible for manually testing features across iOS, Android, and various web browsers to guarantee a high-quality user experience. You'll work closely with cross-functional teams in an Agile environment, executing comprehensive test plans, reporting bugs, and helping to refine our QA processes. YOU WILL BE … applications (iOS and Android) and web applications across multiple platforms and browsers. Design, execute, and maintain detailed test cases, test plans, and test scenarios based on product requirements and user stories. Identify, document, and track bugs using Jira, ensuring clear communication with developers and stakeholders. Conduct cross-browser and cross-device testing using BrowserStack to ensure consistent user experience. Collaborate closely with developers, product managers, and QA team members in Agile/Scrum environments. OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING: Essential skills: Proven experience in manual testing of both native mobile apps and web applications. Hands-on experience with Jira for bug tracking and test management. Proficiency in using BrowserStack or similar tools for More ❯

on employing and developing the very best talent in the North East. As such, if you are keen on a fast paced and dynamic environment, offering a prestigious work experience and career development this role could be for you. Key Responsibilities: Ownership of technical products and projects – our developers actively engage with a wide range of business functions to … and recent programming experience in React and Typescript Extensive experience with Websockets, SignalR or other push technology Experience with containers and orchestration Passionate about delivering good UX and usability A willingness to engage with other development teams up and down the stack and an ability to interact directly with users and identify their requirements An entrepreneurial nature … take ownership and run towards problems and someone who thrives on innovation A desire to understand and solve business problems, build domain knowledge and increase market understanding Financial Services experience a bonus, but is not essential A minimum 2.1 degree obtained in Computer Science, or a related field, ideally from a Russell Group University Interview Process Coding Challenge – We More ❯

infrastructure across Azure and/or AWS, enabling the rapid delivery of new features and services across their high-traffic platforms. The ideal Cloud Engineer candidate will have deep experience in cloud platforms (Azure and/or AWS), infrastructure-as-code (Terraform/ARM), CI/CD pipelines, and containerisation tools such as Docker and Kubernetes. You'll also … have a keen eye for automation, performance monitoring, and system reliability in a 24/7 environment. Experience in the online betting, gaming or high-availability transactional industries is a strong plus . All Cloud Engineer positions come with the following benefits: Competitive salary based on experience (£45,000 - £65,000 range). Hybrid working model … one of the most innovative names in sports betting, where you'll work on real-time systems, high-availability platforms, and have a direct impact on product scalability and user experience. Location: Newcastle upon Tyne, UK/Hybrid Working Salary: £45,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have More ❯

infrastructure across Azure and/or AWS, enabling the rapid delivery of new features and services across their high-traffic platforms. The ideal Cloud Engineer candidate will have deep experience in cloud platforms (Azure and/or AWS), infrastructure-as-code (Terraform/ARM), CI/CD pipelines, and containerisation tools such as Docker and Kubernetes. You'll also … have a keen eye for automation, performance monitoring, and system reliability in a 24/7 environment. Experience in the online betting, gaming or high-availability transactional industries is a strong plus . All Cloud Engineer positions come with the following benefits: Competitive salary based on experience (£45,000 - £65,000 range). Hybrid working model … one of the most innovative names in sports betting, where you'll work on real-time systems, high-availability platforms, and have a direct impact on product scalability and user experience. Location: Newcastle upon Tyne, UK/Hybrid Working Salary: £45,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have More ❯

there for support. Although this is primarily a backend role, you will have opportunities to work on the frontend sometimes if desired and you'll work alongside other frontend, UX/UI developers in the team on a day to day basis. Skills required Commercial experience of using C# .NET Core and you must be able to show where … you have applied these skills in a commercial setting across various different projects. Worked as part of an agile development team alongside other Software developers Experience with Azure DevOps and a firm approach to software testing (unit, end-to-end, integration) Progression Progression isn't a one size fits all approach, to one person this might mean climbing the More ❯

systems. Mission of the Role: This role is central to ensuring a smooth transition from project implementation to live operations, while maintaining high standards of service delivery, governance, and user satisfaction. You'll work closely with cross-functional teams to drive efficiency, resolve issues, and enhance service quality across a global footprint. Role Overview: You'll manage service delivery … processes, coordinate with internal teams, and lead initiatives to improve system performance and user experience. This is a hands-on role requiring strong technical knowledge, leadership, and communication skills. Key Responsibilities: Oversee D365 service delivery, governance, and quality assurance Manage incidents, service requests, enhancements, and problem resolution Lead the transition from project phase to live operations Collaborate with business … IT, and project stakeholders to ensure service excellence Prepare and present service delivery reports to leadership Candidate Requirements: Experience within a similar role Strong technical understanding of Dynamics 365 CE and F&O Proven experience in service delivery management for D365 platforms Background in IT support and project management More ❯