ServiceNow Customer Experience Lead (UX)
- Hiring Organisation
- MORGAN PHILIPS UK LIMITED
- Location
- Stevenage, Hertfordshire, South East, United Kingdom
- Employment Type
- Temporary
- Salary
- £600 - £650 per day
ServiceNow Customer Experience (UX) Lead - ITSM Start - 5th of May 2026 Up to six month contract £600 pay per day - paid via an umbrella - Inside IR35 Stevenage in Hertfordshire - three days per week essential Essential: Strong experience working with ServiceNow ITSM (in design, product ownership, consultancy, or leadership … Deep understanding of ITSM processes (ITIL-aligned) and how users interact with them. Proven experience in customer experience design, service design, or UX within IT environments. Ability to translate customer needs into practical platform solutions. Strong stakeholder management skills up to senior leadership level. Experience working ...