15 of 15 User Research Jobs in the North of England

Job Title: User Researcher Location: Newcastle upon Tyne, UK (Hybrid) Employment Type: 6 Months Contract My client, a leading global professional services company specializing in digital transformation and management consulting , is looking for a skilled User Researcher to join their team. This is a hybrid role, requiring you to be on-site 3 days a week in Newcastle … upon Tyne . You'll be responsible for planning and executing user research to inform policy and service design. Responsibilities: Plan and design comprehensive user research programs. Conduct contextual and discovery phase research. Analyze both quantitative and qualitative research data. Work across different phases of user research (Discovery, Alpha, Beta, Live). Embed … user-centered design practices into an agile workflow. Skills & Experience: Previous experience as a User Researcher or in a related research field. Demonstrable knowledge of a variety of research methods. Proven experience in a user-centered design environment. Experience in conducting both quantitative and qualitative data analysis. Active SC clearance is required. This is a More ❯

a well-rounded UX Designer to join our Technology team. Reporting to our Delivery Manager, youll be working with our Product Managers to understand customer needs and through observation, research, iterative prototyping, and how we can achieve our business goals. Youll get to explore real-world customer problems and help our Technology team implement creative, innovative solutions across web … Sheffield office. Proven UX design experience with a strong portfolio including web application UX. Proficiency in visual design and wireframing tools such as Figma or similar. Experience in conducting user research and observation or usability testing, turning the output into data that can drive product design decisions. Strong problem-solving skills with a creative yet pragmatic approach. Able … to outline UI guidelines, themes and build UI toolkits for desktop and responsible/mobile. Experience carrying out user-interviews and identifying user pain-points. Excellent communication and collaboration skills. Experience working with development teams to get designs into production and reviewing user uptake Experience with customer analytics and data-driven design Proficiency in accessibility and inclusive More ❯

best way for users to interact with our digital services, in terms of both overall flow and at the level of individual design elements. You will have an inclusive, user-centered approach and enjoy adapting and learning at pace. You will work independently, have the ability to identify user issues and important needs, and will mentor junior designers … technology that may impact designs, adapting your approach accordingly.5. Evidence- and context-based design - absorb large amounts of conflicting information and use it to produce simple designs to meet user needs6. Identify constraints, such as policy or legislation and communicate about these and work within them.7. Understand the sustainability and consequences of your design decisions and make design decisions … for feedback.10. Work within a strategic context and communicate how activities meet strategic goals. You contribute to the development of strategy and policies, and act as an advocate for user-centred design.11. Collaborate with user researchers and represent users internally. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS More ❯

to Cheshire site) Duration: 6 months + possible renewals We re looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct user research, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯

to Cheshire site) Duration: 6 months + possible renewals We’re looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct user research, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯

to Cheshire site) Duration: 6 months + possible renewals We're looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct user research, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯

evidence. The group leads and delivers services protecting the population from hazards locally, nationally and globally. Main duties of the job The roles sit within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness to … We focus on Agency capability, putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating … a users content journey maps to government processes. They write clear, usable content for transactional and information services and assure the quality of others work. They use data and user research to make content decisions. The content designer will be responsible for assuring content quality and best practice. Together with other UCD professions, youll ensure quality, innovation, and More ❯

digital experiences. In this role, you will: Support Discovery & Strategy – framing problems, testing ideas, and guiding your squad toward validated solutions. Design Holistic Experiences – owning the end-to-end user journey, ensuring our products deliver real value and feel effortless to use. Conduct & Guide UX Research – planning and running user interviews, usability testing, and embedding insights into … every design decision. Facilitate Collaboration – leading workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – creating solutions that are desirable, feasible, and commercially viable. Elevate Design Quality – raising the standard for design craft and UX thinking across your squad and the wider community. Champion Design Systems & Accessibility – ensuring consistency, scalability, and compliance with WCAG … 2.2 AA standards. Foster Discovery Culture – encouraging rapid experimentation, user engagement, and continuous learning. About You You are a passionate, discovery-led designer with significant experience in large, regulated organisations. You bring: Depth in UX and product design , with breadth across service design, user research, content design, design systems, or strategy. The ability to inspire and deliver More ❯

digital experiences. In this role, you will: Support Discovery & Strategy framing problems, testing ideas, and guiding your squad toward validated solutions. Design Holistic Experiences owning the end-to-end user journey, ensuring our products deliver real value and feel effortless to use. Conduct & Guide UX Research planning and running user interviews, usability testing, and embedding insights into … every design decision. Facilitate Collaboration leading workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs creating solutions that are desirable, feasible, and commercially viable. Elevate Design Quality raising the standard for design craft and UX thinking across your squad and the wider community. Champion Design Systems & Accessibility ensuring consistency, scalability, and compliance with WCAG … 2.2 AA standards. Foster Discovery Culture encouraging rapid experimentation, user engagement, and continuous learning. About You You are a passionate, discovery-led designer with significant experience in large, regulated organisations. You bring: Depth in UX and product design , with breadth across service design, user research, content design, design systems, or strategy. The ability to inspire and deliver More ❯

step in your career and be part of a growing product community, whilst supporting our NHS.As a Product Owner, you will work across multidisciplinary teams in an agile and user centric way and have responsibility for the quality of the products developed, ensuring our products and services better meet the needs of users and the organisation. The post holder … will own the design and iteration of the product and support delivery teams with knowledge of user needs and business goals to define scopes and priorities and solve problems for our users and stakeholders.NHSBSA product owners put people at the heart of everything they do. They are inclusive, ensuring NHSBSA services work to improve lives, directly or indirectly and … Flexible working Flexi time Hybrid working model Active wellbeing and inclusion networks Excellent pension NHS Car lease scheme Main duties of the job Accountability for the successful delivery of user centred products, including owning the product vision and roadmap from inception through to delivery of the product. Manage competing priorities, adapting products and services where needed to meet both More ❯

our clients fast-scaling digital platform. This is a chance to join a business at the forefront of digital transformation, where design is central to product strategy and the user experience drives measurable impact. Youll combine creativity, problem-solving, and user-centred thinking to craft exceptional digital experiences across our core platform and customer-facing touchpoints. Your work … influence strategy, define success, and leave your mark on a platform thats scaling at pace . What youll be doing Designing digital journeys that matter turning concepts into seamless, user-focused flows that balance beauty and function. Owning and evolving design systems creating scalable, responsive frameworks that bring consistency and accessibility across all experiences. Shaping product direction collaborating with … product managers, developers, researchers, and stakeholders to ensure design directly supports business and user goals. Driving user-centred innovation applying research, testing, and data to influence design decisions and continuously iterate for impact. Supporting marketing & brand developing visually compelling assets, from landing pages to motion graphics, ensuring the brand resonates everywhere its seen. What were looking for More ❯

vision and strategy for a digital product. You can demonstrate how you've created and managed a product roadmap to deliver measurable outcomes throughout the product's lifecycle. Implementing user-centred design (UCD) & Research - A deep understanding of user-centred design. You can provide clear examples of how you've used user research and data … insights to make critical product decisions that improve the user experience. Agile Methodologies - Experience leading and coaching teams in complex environments using agile principles. You can describe how you've fostered a culture of continuous improvement and adapted processes to ensure effective delivery. Stakeholder Engagement & Influence. Excellent communication and influencing skills. You can demonstrate how you've built strong More ❯

customers first. What you'll do: Collaborate within agile teams to define priorities, outcomes, and scope. Shape initiatives using customer and market insight. Facilitate workshops and stakeholder discussions. Conduct research and document current and future state services. Contribute to building a strong service design community. What we're looking for: Strong background in service design, design thinking, and user research . Skilled in journey mapping, prototyping, and stakeholder engagement . Confident working in agile environments . Excellent communication and collaboration skills. If this sounds like you, I'd love to hear from you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion More ❯

in your career and be part of a growing product community, whilst supporting our NHS. As a Product Owner, you will work across multidisciplinary teams in an agile and user centric way and have responsibility for the quality of the products developed, ensuring our products and services better meet the needs of users and the organisation. The post holder … will own the design and iteration of the product and support delivery teams with knowledge of user needs and business goals to define scopes and priorities and solve problems for our users and stakeholders.NHSBSA product owners put people at the heart of everything they do. They are inclusive, ensuring NHSBSA services work to improve lives, directly or indirectly and … length of service) plus 8 bank holidays Flexi time Active wellbeing and inclusion networks NHS Car lease scheme Main duties of the job Accountability for the successful delivery of user centred products, including owning the product vision and roadmap from inception through to delivery of the product. Manage competing priorities, adapting products and services where needed to meet both More ❯

banking groups on a major transformation of their customer experience tools. This opportunity sits within a multi-disciplinary team of 5, including UX Design, Content Design, Design Analysis, and User Research-all focused-on redesigning how the bank captures and responds to customer needs. The team is delivering a needs capture tool-a strategic, customer-focused data product … be joining a collaborative Agile team, engaging with multiple teams across the bank, and helping to ensure the product is insight-led, technically feasible, and aligned to business and user outcomes. What You'll Do Lead service design activities for a data-led product supporting customer needs assessment. Collaborate daily with UX designers, content designers, user researchers, and … design analysts. Engage with wider delivery teams to shape end-to-end journeys and service architecture. Facilitate co-design workshops and map current and future state journeys. Translate user insights into service blueprints, customer journeys, and other actionable artefacts. Work within Agile teams, contributing to sprint planning, backlog refinement, and Jira ticket creation. Document work and share outputs via More ❯