1 to 25 of 45 User Research Jobs in the North of England

Job summary Do you have significant knowledge of user testing methodologies to reveal actionable user insight and excellent analytical and problem-solving skills? If so, the NHS Business Services Authority (NHSBSA) may have the role for you! We're excited to welcome new User Research Officers to our team, with several opportunities currently available. This is … a fantastic chance to make a real impact while advancing your career. You will be responsible in supporting the digital project teams by identifying user needs through research and confident when gathering and sharing this information to stakeholders. You will need to be curious, insightful, and encouraging of your team's creativity! What do we offer? 27 days … the job Taking responsibility for specific areas of the business and/or projects and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate research strategies to facilitate early-stage concept and prototype testing, and continual research More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range … of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The … Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range … of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The … Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working More ❯

User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across … a range of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across … teams. The Role As User Research Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. More ❯

Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support … the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate … and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in UCD Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation and delivery Show commercial awareness, looking for new opportunities to deliver for the client or identifying opportunities for cross More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects … for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to … translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects … for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to … translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects … for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to … translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating More ❯

needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯

needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range More ❯

ownership of UX design projects from concept to implementation, collaborating with cross-functional teams and stakeholders. · Facilitate design workshops and brainstorming sessions to generate innovative ideas and solutions. · Conduct user research, usability testing, and heuristic evaluations to gain insights into user behaviours and preferences. · Develop user personas, user flows, and journey maps to inform design … and guidance to junior UX designers, fostering their professional development and growth. Qualifications: 2+ years of experience as a UX Designer, preferably within a digital organisation. Strong understanding of user research methodologies and experience conducting user research. Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar. Solid understanding of the end-to-end design … process, including wireframing, prototyping, and high-fidelity design. A portfolio demonstrating strong design skills and user-centred design solutions. If this is a position for you please don't hesitate to reach out to find out more More ❯

client projects and an exciting new SaaS product. This is a fantastic opportunity for someone who thrives in a fast-paced, creative environment and is passionate about delivering intuitive, user-centred experiences. This role offers hybrid working. Key Responsibilities: Use design thinking to solve complex user experience challenges Create wireframes, user flows, personas, and journey maps to … inform and support design decisions Design accessible, responsive interfaces in Figma, ensuring consistency across platforms Conduct user research and usability testing to validate design choices Develop and maintain design systems for efficiency and scalability Produce clear design documentation to support developers Collaborate closely with cross-functional teams throughout the entire project lifecycle Stay up to date with UX … trends and contribute fresh thinking Be an advocate for user-centred design and contribute to shaping the product strategy What We’re Looking For: Experience in UX design, ideally in a digital or agency setting A strong portfolio demonstrating your user-first design process Confidence using tools like Figma and Adobe Creative Suite Understanding of accessibility standards and More ❯

Required: User Researcher Location: Fully Remote Duration: 12 month initial contract IR35 Status: Inside The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes and experiences for users - both internal users and external users. They will take … a lead on scoping, planning, conducting and analysing the research by creating research plans, protocols and activities using qualitative quantitative or mixed-method approaches. They will analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner, team and wider stakeholders. They will contribute research findings to enable evidence-based product and design decisions and will champion the user to ensure that the product delivers LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of More ❯

As a User Experience Researcher, you will be responsible for gathering and analysing user insights to improve digital services as part of the team in Leeds Client Details Our client believes great design starts with a deep understanding of our users. They are a fast-growing National company driven by innovation, collaboration, and a passion for creating meaningful … digital experiences. Description Plan, design, and conduct qualitative and quantitative user research (e.g., interviews, usability testing, surveys, diary studies). Analyse and synthesise research findings into actionable insights. Present research results and recommendations to stakeholders in clear, compelling ways. Collaborate closely with cross-functional teams throughout the product development lifecycle. Advocate for the user and … promote a user-centred design culture across the organisation. Maintain a research repository and contribute to best practices and toolkits. Profile A successful User Experience Researcher should have: Proven experience in UX research, preferably in a product-driven or digital environment. Proficiency with research tools such as UserTesting, Optimal Workshop, Dovetail, Maze, etc. Strong analytical More ❯

cost and timescales whilst enhancing quality. The NHSBSA follows multi-cloud and cloud first principles, technical architects are key to realising that ambition. Collaborating with other professions such as user research, user experience design, development, test and DevOps, you will create available, secure and performant applications deployed in the AWS cloud that are continuously iterated in an … information. 4. Proactively devising and managing initiatives to deliver capacity, performance and system availability improvements to meet or exceed targets. 5. Translating designs both logical and physical to support user friendly processes and systems, and communication of this across a variety of stakeholders including, business areas, projects or programme teams.6. Sets technical standards, tools, techniques and methods and advises More ❯

you will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User Centred … developing Netcompanys Centres of Excellence and service offerings, support business development and client engagement. Key Responsibilities: Experience working to GDS or equivalent standards in the UK Public sector Understanding user and business needs including supporting and participating in user research Creating content and developing content strategies to help digital services meet user needs and business objectives … and create a clear, joined-up customer journey Monitoring and improving content based on user feedback, research and data Working effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content Ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines Working with a More ❯

you will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User Centred … developing Netcompanys Centres of Excellence and service offerings, support business development and client engagement. Key Responsibilities: Experience working to GDS or equivalent standards in the UK Public sector Understanding user and business needs including supporting and participating in user research Creating content and developing content strategies to help digital services meet user needs and business objectives … and create a clear, joined-up customer journey Monitoring and improving content based on user feedback, research and data Working effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content Ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines Working with a More ❯

the best services. You'll identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead … and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user experiences. The sift panel will use the information in your employment More ❯

the best services. You'll identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead … and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user experiences. The sift panel will use the information in your employment More ❯

the best services. You'll identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead … and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user experiences. The sift panel will use the information in your employment More ❯

the best services. You'll identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead … and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user experiences. The sift panel will use the information in your employment More ❯

the best services. You'll identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead … and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user experiences. The sift panel will use the information in your employment More ❯

User Experience Developer - UX Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced User Experience Developer to work with multiple clients in a consultancy capacity. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you must … As a UX Developer you will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Use different techniques to identify and understand users and their needs … so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. * Design accessible and impactful products and services for public and private sector clients. * Employ a wide range of skills, interviewing users, creating detailed plans, understanding and extrapolating data, facilitating workshops, presenting research findings and more * Visualise, articulate and More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites … Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team More ❯