25 of 25 User Research Jobs in the North East

client is a technology consultancy. Ready to turn curiosity into impact? Do you want to use research to shape services that make a real impact Are you ready to bring curiosity and insight to projects that improve peoples lives? If so, our client could be the place for you. … Were a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a User Researcher, youll uncover the needs and voices of people, work in multi-disciplinary teams to feed these needs into design decisions shape impactful ...

Overview Role: User Researcher Location: Newcastle Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team of creative … passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value ...

technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we build innovative digital services that matter. Role Overview We are looking for a Senior User Researcher … lead research activities for a Generative AI platform for a UK government department. This role focuses on understanding how internal government users work today, how they perceive and trust AI-assisted outputs, and how the platform can be designed to support safe, effective, human-in-the-loop decision-making ...

Travel to client sites across the UK 1-2 times per month Work on user-centred research within Public Sector and Government-focused environments SC clearance required – join multidisciplinary teams delivering impactful digital services ABOUT THE CLIENT: Our client delivers complex digital and transformation programmes within the Public … Sector, helping organisations understand their users and improve the services they provide. Their teams work collaboratively across research, design, technology and delivery to solve complex problems and create better user experiences. Due to continued demand for their services, they are looking for an experienced User Researcher ...

client is a technology consultancy. Ready to turn curiosity into impact? Do you want to use research to shape services that make a real impact? Are you ready to bring curiosity and insight to projects that improve peoples lives? If so, our client could be the place for you. … Were a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a User Researcher, youll uncover the needs and voices of people, work in multi-disciplinary teams to feed these needs into design decisions shape impactful ...

User Researcher - £400/day via Umbrella - 4 Month Contract - Newcastle (Hybrid) - SCC Flex Contract We are seeking an experienced User Researcher to support a large-scale programme, focusing on understanding the end-to-end service experience. The User Researcher will play a key role in uncovering … user needs, identifying service improvement opportunities, and providing evidence-based insights to support service design and product decisions. Your responsibilities as the User Researcher: Conduct research across multiple user groups, including field-based and office-based workers. Understand how different users interact with services throughout ...

User Researcher - Contract Opportunity - BPSS Required We're currently recruiting for an experienced User Researcher to join a public sector programme delivering user-centred digital services. This is an excellent opportunity to work within a multidisciplinary team, conducting research that directly influences service design and delivery. … month onsite in Newcastle Public sector environment SFIA Level 4 role Initial contract with extension potential Requirements Proven experience conducting qualitative user research across the service life cycle Ability to plan, manage and deliver research activities independently Experience synthesising findings and communicating insights to stakeholders Strong stakeholder ...

Description User Researcher - Contract Opportunity - BPSS Required We're currently recruiting for an experienced User Researcher to join a public sector programme delivering user-centred digital services. This is an excellent opportunity to work within a multidisciplinary team, conducting research that directly influences service design … month onsite in Newcastle Public sector environment SFIA Level 4 role Initial contract with extension potential Requirements Proven experience conducting qualitative user research across the service life cycle Ability to plan, manage and deliver research activities independently Experience synthesising findings and communicating insights to stakeholders Strong stakeholder ...

person meetings, and additional ad hoc workshops. Logistics Contract: 12 Months FTC Location: 3 days onsite - Newcastle Eligibility: UK Security Clearance Responsibilities Translate user research and user needs into clear, actionable requirements. Work effectively with technical teams to produce build-ready requirements. Engage and collaborate with stakeholders … across the programme. Facilitate workshops and requirements gathering sessions. Produce structured analysis artefacts and documentation. Ensure requirements are linked to user needs and business value. Support delivery within digital product environments. Adapt to complex and changing environments. Essential Experience Minimum 6 years' experience as a Business Analyst. Eligible ...

person meetings, and additional ad hoc workshops. Logistics Contract: 12 Months FTC Location: 3 days onsite - Newcastle Eligibility: UK Security Clearance Responsibilities Translate user research and user needs into clear, actionable requirements. Work effectively with technical teams to produce build-ready requirements. Engage and collaborate with stakeholders … across the programme. Facilitate workshops and requirements gathering sessions. Produce structured analysis artefacts and documentation. Ensure requirements are linked to user needs and business value. Support delivery within digital product environments. Adapt to complex and changing environments. Essential Experience Minimum 6 years' experience as a Business Analyst. Eligible ...

technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we build innovative digital services that matter. Role Overview We are looking for a Senior UX Designer to shape … user experience of a Generative AI platform for a UK government department. This role focuses on making complex AI behaviour - retrieval, uncertainty, hallucination risk, and human-in-the-loop checkpoints - understandable and trustworthy for government users, while meeting GOV.UK Service Standard expectations. Key Responsibilities Conduct user research ...

leading technology consultancy in Newcastle is seeking a User Researcher to lead user research sessions and collaborate closely with design teams. The role involves advocating for users and aligning research with project goals. Applicants should have relevant experience as a User Researcher and familiarity with ...

future-state solutions that deliver measurable benefits. This role offers the opportunity to contribute to a large-scale change programme while helping shape efficient, user-focused services. Key Responsibilities Lead the analysis and documentation of existing business processes across a variety of service areas Facilitate workshops with stakeholders … identify service gaps, challenges and opportunities Create current and future-state process maps and service journeys Gather, analyse and document business, process and user requirements Support system implementation projects through effective business analysis and stakeholder engagement Coordinate and manage User Acceptance Testing (UAT), including test planning, defect management ...

live. It is personal to all of us.” - Julie Sweet, Accenture CEO As a team Content Designers (or UX Designers) use data and research to create, update and review content so that it is consistent across client services and in line with client design principles and standards. They design … both micro- and long-form content to meet user needs and make complicated language and processes easy to understand. They collaborate with user researchers and other designers to understand user needs and improve the end-to-end user journey. They build relationships with stakeholders to make ...

technically proficient Business Analysts to join our growing delivery team. As a Lead Business Analyst you’ll be a key bridge between our user experience, development, test teams and client stakeholders. You'll focus on requirements elicitation, solution design, and working as part of an agile team to deliver … full software development lifecycle. It would also be great if you have: Experience of working within businesses undertaking digital transformation. Experience of working with user centred design principles and user research techniques. Previous experience with a blue chip or high end technology consultancy. Business Analysis certification (e.g. ...

Youll investigate, define and design the end-to-end, front-stage and back-stage service journey. Youll consider the problem and solution spaces, balancing user needs, business goals and technical considerations. Youll play a leadership role in projects and guide the direction of work. Youll build relationships with senior … needs and recommendations Conveyed complex information to different audiences, using appropriate creative techniques Designed artefacts to evidence existing systems and experiences Designed and facilitated user research, workshops and co-design sessions Designed accessible and inclusive end-to-end services Analysed the impact and integration of all aspects ...

Newcastle on a 12-month fixed-term contract. The role is 3 days onsite with eligibility for UK security clearance. You will translate user research into clear requirements, work with technical teams to produce build-ready artefacts, facilitate workshops, and engage stakeholders across the programme in an Agile ...

days onsite. The role requires eligibility for UK Security Clearance and a willingness to relocate or travel to Newcastle as needed. You will translate user research into actionable requirements, collaborate with technical teams, and facilitate workshops across the programme to ensure value-driven delivery in agile digital environments. ...

maintain consistent grid systems, spacing scales, and layout standards across all designs. Collaborate closely with developers to ensure designs translate accurately into code. Conduct user research, wireframing, and prototyping to validate design decisions. Maintain consistency with brand guidelines across all web design work. Present design concepts and rationale ...

improve government, healthcare and private sector services? If so, our client could be the place for you. Were a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Senior Consultant) , youll bring a depth of experience and expertise from working in large … complex organisations. Youll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. Youll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. Youll also ensure ...

innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery,and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform … solve complex problems and deliver tangible value for citizens and the public sector. Working as part of a multidisciplinary agile team, you will deliver user-centred digital services that meet strict Government Digital Service (GDS) standards and WCAG accessibility requirements. This is a hands-on technical role operating within ...

digital products and services Experience working within Agile multidisciplinary teams to define KPIs and performance measures Experience using web analytics tools to analyse user behaviour and service performance Performance Measurement: setting meaningful KPIs that align with the goals of a digital product or service Communicating Analysis and Insight: using … effective SQL queries to support analysis and reporting You and your role As a Performance Analyst you will work closely with Product Managers, Designers, User Researchers, Developers and other analytical professionals to understand user behaviour, evaluate service performance and identify opportunities for improvement. You'll lead the collection ...

improve government, healthcare and private sector services? If so, Opencast could be the place for you. We’re a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Consultant), you’ll bring a depth of experience and expertise from working in large … complex organisations. You’ll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You’ll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. ...

month Data Performance Analyst to join the team and support the measurement, analysis and continuous improvement of digital services. Working closely with developers, testers, user researchers and stakeholders to turn data and user behaviour into actionable insights and measurable outcomes. Key skills and responsibilities, Develop performance measurement frameworks … identify areas for improvement. Extract, transform and analyse data using SQL. Build and maintain automated dashboards using Power BI, Tableau, CIP or similar. Analyse user behaviour, including completion rates, bounce rates, returning users, exit pages and errors. Present insights and recommendations through regular Playbacks. Support Discovery, Alpha and private ...

client is a technology consultancy. Ready to turn curiosity into impact? Do you want to use research to shape services that make a real impact? Are you ready to bring curiosity and insight to projects that improve peoples lives? If so, our client could be the place for you. … Were a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcar click apply for full job details ...