1 to 25 of 26 User Research Jobs in the South West

re also building journeys that allow our contact centre agents to fully support our customers and plug the gaps where self-service isn’t possible. Responsibilities: Design and deliver user-centric digital experiences that enhance the performance and usability of our platforms. Collaborate closely with Product Owners, Development Teams, and stakeholders to understand requirements and translate them into effective … UX designs. Conduct user research and usability testing to gather insights and identify areas for improvement. Create quality wireframes, prototypes, and high-fidelity designs for new features and enhancements. Facilitate design thinking workshops and UX strategy sessions with internal and external stakeholders. Continuously evaluate and iterate on designs based on user feedback and analytics. Maintain a deep … of the latest trends and technologies in the field. Work alongside developers to ensure designs are implemented according to specifications and high-quality standards. Contribute to developing and refining user stories and acceptance criteria, ensuring a seamless translation from design to development. Key Relationships: • Senior Business Stakeholders • Head of Product • Product Owners and Project Managers • Development Teams • QA Team More ❯

Lead UX Designer – User-Centred Design & Digital Experience 📍 Bristol (Hybrid: 2 days remote per week) 💼 Permanent | Excellent salary & full benefits We’re partnering with a major UK organisation to recruit a Lead UX Designer to help evolve their user-centred design capability and ensure that every digital product is built around real customer needs. This is a business … and collaborative UX team, taking a lead role in driving design standards, influencing stakeholders, and mentoring the next generation of designers. The Role Lead and influence the adoption of User Centred Design (UCD) across multiple product teams. Drive continuous improvement of design methodologies, tools, and processes. Build trust-based relationships with senior stakeholders and advocate for customer-centric design. … Facilitate ideation, prototyping, and user testing to co-create effective solutions. Present complex customer insights through journey maps, personas, flows and service blueprints. Champion accessibility standards, applying WCAG 2.2 to ensure inclusive design. Collaborate closely with Service Designers to understand full end-to-end journeys. Support delivery teams through to implementation and post-launch evaluation. Provide mentoring and guidance More ❯

work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence User Centred Design (UCD) Play a lead … strong trust-based relationships with senior stakeholders to support, influence and grow UCD principles Advocate and provide guidance on how to use customer insights and data to inform the user experience Present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Instruct and influence accessibility with a strong knowledge of WCAG … 2.2 Design end-to-end Use qualitative and quantitative data to create digital user experience journey maps. Work with Service Designers to consider the whole user journey, other people/processes that support it and how people interact with it in the real world Facilitate ideation of solutions to business and user problems Create prototypes of proposed More ❯

design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from an end to end service, and design content to meet those … needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at this level (intermediate), therefore the advertised salary band is the lower end of our … design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that meet identified user needs champion inclusive approaches and styles within content design participate in Hippo's design communities of practice establish and manage relationships with clients and stakeholders support Hippo in recruitment More ❯

disciplines to innovate and create great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, User Researchers, Interaction Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services. Your role will include: Conducting research and analysis … to understand user needs, pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating design decisions across the multiple layers involved in delivering and running a service, including … people, process, policy, legal, data, technology etc. Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals. Facilitating workshops and co-design sessions with users, stakeholders and cross-functional teams to ideate and iterate on service design concepts. Working closely with user researchers to integrate user insights into More ❯

Strategists, Service Designers, Interaction Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services. Your role will include: Planning and executing user research studies, employing a range of qualitative and quantitative research methods, such as interviews, usability testing, surveys, and ethnographic research. Collecting and analysing user data, employing … appropriate research tools and techniques, to derive actionable insights and recommendations. Develop user archetypes, journey maps, and other user-centred design and research artifacts to effectively communicate user insights and facilitate decision-making. Collaborating with designers, product managers, and developers to translate research findings into well-designed products and services that meet user and business. Advocating for the user throughout the product development lifecycle, ensuring that user needs and preferences are considered at every stage. Staying up to date with the latest trends, tools, and methodologies in user research and user-centred design, constantly evolving your craft to maximise impact, pace and value. Connect to your skills More ❯

Senior User Research Consultant (UX) - GAIN Experience The Role: Senior User Research Consultant Location: UK-based hybrid, with offices in Bournemouth, Bristol, London and Manchester you can work from either What we're looking for You're a seasoned UX researcher with a track record of leading projects, on paper that looks like minimum 3 years … experience. We value experience in agency environments, where you've finessed the ability to manage client relationships and drive projects to success. Your skills include usability testing, user research and the ability to translate complex ideas into elegant, user-friendly digital solutions. You're adept at facilitating workshops and comfortable presenting to all stakeholders. A solid understanding … of current UX methodologies and tools is essential, as well as the ability to collaborate with multidisciplinary teams to create user-centric designs. And finally, experienced in commercial UX research, not just academic. Requirements What you'll be doing Lead and manage user experience projects from conception through to execution Conduct user research, synthesize findings More ❯

Senior User Research Consultant (UX) - GAIN Experience The Role: Senior User Research Consultant Location: UK-based hybrid, with offices in Bournemouth, Bristol, London and Manchester you can work from either What we're looking for You're a seasoned UX researcher with a track record of leading projects, on paper that looks like minimum 3 years … experience. We value experience in agency environments, where you've finessed the ability to manage client relationships and drive projects to success. Your skills include usability testing, user research and the ability to translate complex ideas into elegant, user-friendly digital solutions. You're adept at facilitating workshops and comfortable presenting to all stakeholders. A solid understanding … of current UX methodologies and tools is essential, as well as the ability to collaborate with multidisciplinary teams to create user-centric designs. And finally, experienced in commercial UX research, not just academic. Requirements What you'll be doing Lead and manage user experience projects from conception through to execution Conduct user research, synthesize findings More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

Create digital products that support lifesaving work. Join a collaborative, research-oriented UX team. Remote and flexible working with great benefits package. A renowned charity is looking for a talented User Experience Specialist to join on a 12-month fixed-term contract. This mostly remote role based out of a Dorset office allows a dedicated UX professional to … lead user research and shape intuitive digital experiences that contribute to the charity’s lifesaving work. What you’ll be doing The successful candidate will be a talented UX practitioner with extensive experience planning and conducting user research. They will be joining a team that really values research and is given the freedom to explore a … range of qualitative and quantitative methodologies. Depending on the project, the UX Specialist will be entrusted with carrying out moderated user testing, workshops, card-sorting, tree-testing, surveys and more. They will translate research findings into actionable insights, informing navigation models and refining existing digital products for usability and consistency. As a UX advocate, the specialist will help More ❯

User Experience Specialist - Temporary (up to 12 months) Salary: £41,242 to £48,520 (dependent on experience) Contract type: Temporary: Fixed Term Contract or Secondment Hours: Full Time Location: Poole, Dorset, England Location description: This is a Hybrid role, where most work could be completed remotely if preferred. Interview location: Initial interview remote via Teams. Interview date: w/… c14th July. Closing Date: 06-07-2025 Reference: 19761 About us This is an exciting opportunity to contribute to the RNLIs Digital team as a User Experience Specialist on a temporary contract of up to 12 months. As part of a dynamic team, youll help to create user focused and evidence based digital experiences across multiple channels that … annual leave plus Bank Holidays - Outstanding pension scheme (contributions of up to 16% of basic salary) - Life assurance - Health and dental cash plan option About the role As a User Experience Specialist, youll be responsible for all aspects of user experience across the RNLI such as arranging, supporting and leading user research with workshops, user More ❯

A renowned charity is looking for a talented User Experience Specialist to join on a 12-month fixed-term contract. This mostly remote role based out of a Dorset office allows a dedicated UX professional to lead user research and shape intuitive digital experiences that contribute to the charitys lifesaving work. What youll be doing The successful … candidate will be a talented UX practitioner with extensive experience planning and conducting user research. They will be joining a team that really values research and is given the freedom to explore a range of qualitative and quantitative methodologies. Depending on the project, the UX Specialist will be entrusted with carrying out moderated user testing, workshops, card … sorting, tree-testing, surveys and more. They will translate research findings into actionable insights, informing navigation models and refining existing digital products for usability and consistency. As a UX advocate, the specialist will help develop the organisations UX strategy, promote best practices internally, and support guidelines and templates that elevate usability across the charity. Joining a team of More ❯

A renowned charity is looking for a talented User Experience Specialist to join on a 12-month fixed-term contract. This mostly remote role based out of a Dorset office allows a dedicated UX professional to lead user research and shape intuitive digital experiences that contribute to the charity's lifesaving work. What you'll be doing … The successful candidate will be a talented UX practitioner with extensive experience planning and conducting user research. They will be joining a team that really values research and is given the freedom to explore a range of qualitative and quantitative methodologies. Depending on the project, the UX Specialist will be entrusted with carrying out moderated user testing … workshops, card-sorting, tree-testing, surveys and more. They will translate research findings into actionable insights, informing navigation models and refining existing digital products for usability and consistency. As a UX advocate, the specialist will help develop the organisation's UX strategy, promote best practices internally, and support guidelines and templates that elevate usability across the charity. Joining a More ❯

We are recruiting for two Senior User Researchers to join our User Centred Design team. As a User Researcher at Ofsted, you will play a key role in rebuilding and continuously improving our digital services, websites, and systems. You'll be part of our User Centred Design function, working alongside Content Designers and Interaction Designers, and … Managers, and other stakeholders. What You'll Do Work on a project basis, focusing on one or two services or phases of work at a time. Plan and conduct user research to generate actionable insights that inform service design and delivery. Collaborate with multidisciplinary teams, including contractors and suppliers, to ensure user needs are at the heart … of our digital services. Support the development of product strategies and agile delivery practices across Ofsted. Help stakeholders and staff understand and adopt user-centred and agile approaches. Contribute to planning and scoping future research activities across multiple projects. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will More ❯

will play a critical role in shaping and improving public services that impact millions of road users across the UK. You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align … and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans with their strategic goals. Champion inclusive and accessible design practices. Work with other Lead roles in the User … their services. Person specification About You Were interested in people who have demonstrable experience in: understanding complex service challenges and aligning design activities to inform strategic decision-making translating user research and insights into accessible, actionable designs advocating for user centred design and accessibility facilitating impactful design workshops with multidisciplinary teams and senior stakeholders mentoring and upskilling More ❯

strong understanding of customer personas, business needs, and data-driven decision-making. The ideal candidate will be adept at communicating product requirements set by the Product Management organisation, gathering user feedback, and collaborating with a wide range of stakeholders and business users. Working closely with development teams, the Product Owner will play a key role in supporting the development … and ensuring high-quality standards for product enhancements. Responsibilities: Act as the voice of the customer, translating product requirements from the Product Management team into actionable Epics, Features, and User Stories. Own and manage the various product backlogs, ensuring work is prioritised based on business value and customer impact. Collaborate with development teams to refine and estimate user stories, ensuring clear acceptance criteria and well-defined personas. Ensure all user stories include precise acceptance criteria to facilitate development and automated testing. Partner with the development team to refine technical requirements and support sprint planning sessions. Ensure through collaboration with the development team that all issues and risks are raised in a timely manner, work with the More ❯

About The Role Hippo is recruiting for intermediate consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are … being designed and use research evidence to help explain design decisions to clients. As an intermediate consultant in user research , you'll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within … is the lower end of our full banding for this level of position, allowing for progression in the role. What you'll do Plan, and execute a range of user research to support product design Identify the most appropriate research methods depending on the phase of the service lifecycle Help the team to build empathy for the More ❯

for detail Enthusiastic team player Excellent Communication skills What this role is all about: As a Front End Engineer, you will build software components, primarily in the form of user interfaces. In this role, you will collaborate closely with other disciplines to develop designs and working prototypes based on user and business needs. You will develop software components … and implement the three fundamental front-end technologies: HTML, CSS, and JavaScript, as well as modern front-end frameworks such as React and Astro. Researching alternative technologies to support user journeys and helping define new processes will also be part of your responsibilities. Key Actions Accessibility: Build user interfaces that meet predefined standards and champion accessibility to stakeholders. … more junior colleagues. Estimating: Estimate effort required for tasks and communicate effectively. Modern standards approach: Apply and guide others in modern standards. Programming and build: Build, test, and document user interfaces of medium to high complexity. Prototyping: Engage in team prototyping activities, establish design patterns, and iterate them. Strategic thinking: Work within a strategic context and contribute to strategy More ❯

turn our publishing platform strategy into reality. This means working closely within multi disciplinary teams to reduce complexity of our publishing systems for the GOV.UK publishing platform. As a user centred design practitioner, you'll be ensuring that our publishing systems are consistently inclusive, accessible and easy to use for our users. Find out more about our work on … the Inside GOV.UK blog or the GDS blog. Job description As a designer at GDS you'll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles, You'll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on … with people who value design. Find out more about what it's like designing in government on our Design in Government blog. As an Interaction Designer you'll: support user researchers and product managers to understand user needs lead stakeholder aligning workshops alongside a product manager map user journey flows for internal stakeholders and identifying patterns drive More ❯

our team. As an Ecommerce Data Analyst at ProCook, you will play a pivotal role in website performance, customer behaviour, conversion metrics to inform strategic decisions and optimise the user experience on our site. Additionally, you will also report and analyze sales data to key stakeholders on a regular basis. Key Responsibilities: Utilise Google Analytics 4 (GA4) and other … patterns, and opportunities to improve the effectiveness of our clients' online stores. Collaborate with design, development, and marketing teams to conduct data-driven experiments, A/B tests, and user research to optimise the user experience and drive conversion rate optimisation (CRO). Develop and maintain custom reports, dashboards, and performance metrics tailored to the specific needs … success and areas for improvement to inform strategic decision-making and campaign optimisation. Stay informed about industry trends, best practices, and emerging technologies in eCommerce analytics, data visualisation, and user experience design. Support Marketing and Trading with budget forecasting Qualifications: 2+ years of experience working as a Data Analyst or similar role, with a focus on eCommerce analytics and More ❯

created leadership role in a growing healthcare organisation, responsible for shaping digital strategy and leading a team of six Product Owners. You will apply your expertise to develop impactful, user-focused digital solutions that improve care for over 110,000 clients annually. This role combines strategic thinking, product leadership, and agile delivery to drive operational efficiency. You'll ensure … and legal standards. *Partner with internal and external teams to ensure alignment and adoption of digital products. *Develop, motivate, and mentor a cross-functional team of Product Owners. *Lead user research and leverage health industry trends and emerging technologies. *Use data analytics to monitor performance and derive actionable insights. *Provide clear reporting on product progress and outcomes to More ❯

created leadership role in a growing healthcare organisation, responsible for shaping digital strategy and leading a team of six Product Owners. You will apply your expertise to develop impactful, user-focused digital solutions that improve care for over 110,000 clients annually. This role combines strategic thinking, product leadership, and agile delivery to drive operational efficiency. You'll ensure … and legal standards. Partner with internal and external teams to ensure alignment and adoption of digital products. Develop, motivate, and mentor a cross-functional team of Product Owners. Lead user research and leverage health industry trends and emerging technologies. Use data analytics to monitor performance and derive actionable insights. Provide clear reporting on product progress and outcomes to More ❯

created leadership role in a growing healthcare organisation, responsible for shaping digital strategy and leading a team of six Product Owners. You will apply your expertise to develop impactful, user-focused digital solutions that improve care for over 110,000 clients annually. This role combines strategic thinking, product leadership, and agile delivery to drive operational efficiency. You'll ensure … and legal standards. *Partner with internal and external teams to ensure alignment and adoption of digital products. *Develop, motivate, and mentor a cross-functional team of Product Owners. *Lead user research and leverage health industry trends and emerging technologies. *Use data analytics to monitor performance and derive actionable insights. *Provide clear reporting on product progress and outcomes to More ❯

a performance-based bonus. What You'll Be Doing Own and execute innovative product initiatives across the full lifecycle-from discovery to delivery and beyond. Dive into market and user research to stay ahead of client needs and regulatory demands. Shape and refine a product roadmap that supports our strategic goals and delights users. Be the voice of … the customer, championing great UX across all product touchpoints. Lead go-to-market strategies, user documentation, and product performance monitoring. What You'll Bring Deep knowledge of the UK mortgage market-experience with mortgage advice is a plus. Proven background in product management, especially in software. Sharp skills in translating complex needs into elegant, scalable tech solutions. Strong communication More ❯

skills. Planning, sequencing and delivering technical work across the entire stack, from infrastructure (supported by the i.AI infrastructure team) to CI/CD pipelines, databases, backend frameworks, APIs and user interfaces, with appropriate levels of static analysis and automated testing to ensure quality and consistency. Collaborate with cross-functional teams including researchers, product managers and senior stakeholders to quickly … with which yours must collaborate. Passion for building products that augment human capabilities and improves citizens' lives. Proven ability to collaborate with "non-engineering" disciplines, such as design and user research, to plan and deliver work of provable value as part of a product team, including prioritising, breaking down and sequencing technical work to achieve the best possible More ❯