7 of 7 User Research Jobs in the West Midlands

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We need a skilled Senior User Researchers to lead research activities that shape user-centred digital services. In DWP Digital our teams use fresh ideas and leading-edge tech … What skills, knowledge and experience will you need to demonstrate in your application? Experience of, and can help teams adopt, a wide range of user research methods. Can plan user research for services with challenging user needs and complex user journeys. Influential, being able ...

variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research to to not only add new energy and direction to existing projects but also act as a key stakeholder working closely with … following key skills: - Experience working with Gov.UK service standard - Experience delivering complex end to end digital design projects within the public sector - Strong user research skills - A background in UX design - experience working on B2B applications - A real passion for working in a scrum driven, agile team ...

live services work we have with a government client. Following GDS (Government Digital Service) standards you will be expected to create, iterate, and manages user-centred content across the end-to-end user journey for our services. Working in agile teams to ensure content is accessible, accurate … evidence-based, focusing on user needs over government, policy, or department needs. Key Responsibilities and Skills: User-Centred Design: Using user research, data, and analytics to inform content decisions. Accessibility & Clarity: Writing clear, concise, and accessible English following the GOV.UK style guide. Collaboration: Working with multidisciplinary ...

experience are unlikely to be considered. The Opportunity: You'll be embedded within multidisciplinary teams delivering government digital services, shaping content that supports critical user journeys across large-scale transformation programmes. This is a role where GDS isn't just a guideline-it's central to everything you do. … What You'll Be Doing: Designing and delivering user-centred content for public sector services Applying GOV.UK Service Standard and GDS principles in day-to-day work Creating clear, accessible, and inclusive content aligned to government guidelines Working closely with user researchers, service designers, and developers in agile ...

integration testing activities. The ability to select appropriate design standards, methods and tools, and ensure they are applied effectively. A readiness to collaborate with user researchers and offer recommendations on the best tools and methods to use. A strong understanding of Tier 1 cloud service providers such ...

building team capability to deliver the roadmap Assisting the PO with: Writing stories Communicating with the team's stakeholders Making judgement calls on priorities User research and representing the team's customers Prioritising the backlog Establishing and maintaining the roadmap and vision for the team's products Standing ...

work alongside product managers, designers, engineers and researchers to ensure services are built with clear success measures, meaningful KPIs and a strong understanding of user behaviour from the outset. Your role goes beyond reporting - you'll help teams define what they are trying to achieve, understand how users move … contributing to a positive and inclusive team environment. Show how you support others and help create a culture where people feel valued and respected. User-Centred Analysis Show how you use both quantitative and qualitative data to understand user needs and shape your analysis. Describe ...