20 of 20 User Research Jobs in the West Midlands

Senior User Researcher £55000 - 66000 GBP Pension, Benefits Hybrid WORKING Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher User Research | Service Design | Digital Transformation Location: UK Wide (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package … About the Role We're supporting a leading digital consultancy as it continues to grow its User Research capability across the UK. With multiple hires planned, this is an excellent opportunity to join a people-centred organisation delivering impactful digital services across the public and private sectors. ...

delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Principal Consultant with a user research background to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. … collaborative and agile culture empowers our teams to make a genuine impact. As a Principal Consultant, you will be a strategic research and UCD leader and an experienced practitioner. Your scope extends beyond individual products, services or delivery teams; you will be responsible for shaping research strategy across ...

customers build on. This is a data-led, platform-oriented role for someone who operates with real autonomy, is genuinely comfortable running their own user research, and brings strong AI-enabled ways of working. This is a hybrid role based out of our York or Birmingham office, with … workflows alongside DaaS, making sure they draw on and reinforce the same foundation rather than duplicating it. Run your own discovery, including hands-on user research with the teams and customers who consume data products, to validate demand before building. Write clear, precise requirements and acceptance criteria that ...

Digital User Researcher – Public Sector Day Rate: £550 per day IR35 Status: Inside IR35 Contract Length: Until March 2027 with potential for extension Location: Bristol - 1 day a week onsite The Role We are looking for an experienced User Researcher to join a multidisciplinary User-Centred Design … team working on Systems Delivery The organisation invests in research, supports innovation and works with universities, businesses and research organisations to help advance knowledge, drive economic growth and improve lives across the UK You will work closely with Service Designers, Interaction Designers, Content Designers, Developers and the Product ...

understand the entire perspective of the situation or change, using appropriate techniques and diagrams to convey this to project and business stakeholders. Conduct user research to identify user needs and end to end journeys that need to be considered in development. Define Epics and Features that … stakeholders to include non-functional requirements and acceptance criteria written in an appropriate format, e.g. Behaviour Driven Development. Create documentation and diagrams to enhance User Stories where necessary, e.g. Wireframes, data models, etc. Refine Epics and Features via Agile ceremonies and socialisation, using negotiation skills to achieve the desired ...

great opportunity for a Content Designer who can take complex policy, processes and "government-speak" and turn it into clear, accessible and genuinely user-focused digital content. Responsibilities: Create and edit clear, accessible online content from complex policy and technical information Put user needs at the heart … content decisions, using user research, analytics and usability testing Work closely with User Researchers, Interaction Designers, Product Managers and multidisciplinary delivery teams Engage with policy teams and subject matter experts to ensure content is accurate, consistent and fit for purpose Contribute to content management and content architecture ...

product, QA and delivery to create practical outcomes for clients and end users. Key responsibilities Design and maintain performance measurement frameworks, including KPIs, goals, user needs and benefits measures. Carry out complex analysis using multiple data sources and translate findings into clear recommendations. Develop dashboards, reports and visual stories … communicate service performance to different audiences. Lead quality assurance of performance data, including cleansing, validation and explanation of limitations. Work closely with product, delivery, user research, data and client teams throughout the product life cycle. Support, delegate to and upskill other analysts where appropriate. Essential skills and experience ...

# Senior Product Designer, User Centred DesignNational Grid, Warwick, UKClimate Tech## Why this work mattersNational Grid owns and operates critical electricity and gas transmission infrastructure in the UK and US, playing a key role in enabling the clean energy transition.View the full listing and apply →Listed … safe and reliable operation of the high-voltage electricity network in England and Wales.### The roleThe Senior Product Designer sits within the User Centred Design practice and is embedded in a cross-functional squad alongside a Product Owner, Business Analyst and Tech Lead. The role spans discovery, design ...

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:As an experienced User Researcher (Consultant) at Kainos, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user … development. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through ...

enhancements, defects, technical debt, and risks are effectively prioritised to maximise customer and business value. Lead customer discovery activities, including customer interviews, feedback analysis, research, and insight gathering to identify user needs and opportunities. Act as the primary voice of the customer, ensuring customer insights directly influence product … methodologies, agile delivery practices, and product lifecycle management. Good understanding of the legal sector and workflows within that sector Knowledge of customer discovery techniques, user research methods, and customer-centred product development. Understands and applies AI capabilities and prompt engineering to improve the quality of outputs ...

Content teams to launch high-impact digital features Collaborating with our Senior UI/UX Designer to ensure our solutions are data-driven, user-first, and aligned with commercial goals Supporting and scaling our design system to ensure design consistency and development efficiency Running UX research studies … have: A strong portfolio showcasing how your design work has driven measurable improvements in CVR, AOV, or retention Hands-on experience with user research and usability testing and a proven ability to translate insights into smart design solutions Comfortable working across the entire UX process, from discovery ...

Inside IR35 Network IT are currently recruiting for a Senior Java Developer to help design, build and support software products that underpin numerous digital user-focused services. You will work closely with architecture, engineering and product teams to deliver scalable, secure and maintainable solutions, while guiding the wider team … complexity, including reviewing designs and selecting appropriate technologies. Understanding of service resilience, operational stability, robustness, availability and production support.Ability to collaborate with product, architecture, user research and delivery teams to ensure solutions meet genuine user needs. What We’re Looking For A confident technical leader ...

Team Lead at Kainos, you will be responsible for leading an agile team to deliver high quality solutions that meet client and user needs. You will get the best from our talented teams by creating a positive and creative culture and a productive working environment. You will empower … Delivery Manager in ensuring projects deliver the agreed outcomes within budget. DESIRABLEGood understanding of technology, digital services and trends. Have experience of working with user research, design and data analytics expertise. Ability to demonstrate commercial awareness, particularly in client-supplier and multi-supplier environments, and an appreciation ...

Role Title: User Researcher Duration: 6 months Location: Telford Rate: £350 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world … cloud, digital and platforms. Role Purpose/Summary User Researcher needed on One Login to support the Private & Public Beta Phase. Key Responsibilities Work with Performance Analysts (PAs) to interpret performance data from various data sources (e.g. digital journey, support channels) Research design & experimentation. Design ...

work with a variety of qualitative and quantitative data -Provide challenge from a digital perspective and collaborate with other digital and analytical professions, especially user researchers, to provide collective insights If you are interested in this position and would like to learn more, please send through your ...

week onsite Rate: up to £506 p/d Umbrella inside IR35 We are looking for: Collaborates primarily with UX/UI Designers and User Researchers to design written content for transactional services. Reports to Scrum Master, Product Lead and Digital Service Manager. Writes high quality content … client's new digital services that will encourage people to use them. Also collaborates with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey. Will make complex language and processes and make them simple to understand. Develop ...

week onsite Rate: up to 506 p/d Umbrella inside IR35 We are looking for: Collaborates primarily with UX/UI Designers and User Researchers to design written content for transactional services. Reports to Scrum Master, Product Lead and Digital Service Manager. Writes high quality content … client's new digital services that will encourage people to use them. Also collaborates with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey. Will make complex language and processes and make them simple to understand. Develop ...

Digital User Researcher - Public Sector Day Rate: £550 per day IR35 Status: Inside IR35 Contract Length: Until March 2027 with potential for extension Location: Bristol - 1 day a week onsite The Role We are looking for an experienced User Researcher to join a multidisciplinary User-Centred Design … team working on Systems Delivery The organisation invests in research, supports innovation and works with un click apply for full job details ...

service. Satisfied users are more likely to continue using a product and recommend it to others. What you will do? Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams. Develop designs based on evidence of user needs and organisational outcomes. Ensure that the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work. Work with the product manager, digital service manager, business analysts and user researchers to refine the services in light of external factors such ...

Group is seeking a User Researcher to join the Consumer design ecosystem in Birmingham or London. You will plan and execute end-to-end research across digital journeys, collaborating with Product, Design and Engineering to shape customer experiences and inform decisions with evidence-based insights. You will conduct ...