prioritise and manage ensuring timely deployment and alignment with business needs. Work within an Agile environment to translate system improvement needs into well-defined product requirements, userstories, and acceptance criteria. Oversee relationships with third-party software providers, ensuring service levels are met and the systems are continuously optimised. Coordinate with internal and external QA teams to … competitor activities that could impact back-office operations, adjusting system strategies accordingly. UX/UI Work with UX/UI teams to ensure that back-office systems are user-friendly and meet the needs of internal stakeholders. Continuously review and optimise user interactions with back-office systems to improve efficiency and reduce friction. Reporting/Analytics … qualification in Business, Marketing, IT, or a related field, and bring significant hands-on experience in operational e-commerce. You will be confident in understanding and mapping complex user journeys, setting KPIs, and using analytics tools such as Google Analytics and BI platforms to drive performance. A strong grasp of UX/UI principles, along with experience using More ❯
as the technical and functional expert for Salesforce and Access Dimensions across the organisation. In conjunction with Business Analyst/Digital Transformation Consultant, analyse system workflows, userstories and processes against company requirements to identify opportunities for system improvement, new capabilities or automation. Develop, configure and customise Salesforce to meet user and business needs Design … efficiency. Work with finance and customer success teams to optimise processes within Access Support system upgrades, patching, and testing a cross both platforms, plus undertake system administration including user and schema management (dev, UAT, prod). Manage data within Salesforce and Access Dimensions, ensuring data integrity, and create reports to proactively monitor and alert (including licenses, certificates, API … limits, data storage, backups, archiving, availability, performance, emails functionality). Provide user training , documentation, and ongoing support to ensure effective system usage. Key Skills & Qualifications : You will have the following: Proven experience as a Salesforce Systems Analyst/Developer Strong hands-on experience with Salesforce, including technologies, platforms, tools, apps, data management and functionality, configuration, reporting, process automation More ❯
of complex solutions using Agile Methodologies, software development procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures userstories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection More ❯
as the technical and functional expert for Salesforce and Access Dimensions across the organisation. In conjunction with Business Analyst/Digital Transformation Consultant, analyse system workflows, userstories and processes against company requirements to identify opportunities for system improvement, new capabilities or automation. Configuring and customising Salesforce to meet user and business needs, including dashboards … Access Dimensions, including reporting and budgeting functions. Adhering to system administration guidelines and standards. Supporting system upgrades, patching, and testing across both platforms, plus undertake system administration including user and schema management (dev, UAT, prod). Managing data within Salesforce and Access Dimensions, ensuring data integrity, and create reports to proactively monitor and alert (including licenses, certificates, API More ❯
