Skipton, Yorkshire, United Kingdom Hybrid / WFH Options
SBS Skipton Building Society
artefacts like press releases and FAQs. Visualise the customer experience - Create and iterate on visuals (e.g. journey maps, rich pictures) that communicate the future experience. Develop userstories that reflect real user needs and business value. Prioritise Product Owners and identify dependencies with delivery teams. Use Agile tools to manage userstories, acceptance criteria, and supporting artefacts. Maintain a backlog that has sufficient work ready for development. Lead refinement sessions to break down features, clarify requirements, and ensure stories are testable, valuable, and feasible. Collaborate with engineers, developers, and product managers to ensure alignment between business goals, user needs, and technical feasibility. Drive value - Define the key customer … define problems, shape solutions and visualise future experiences. Proficient in using Agile tools to manage product backlogs, track progress, and facilitate collaboration. Skilled in writing clear userstories, translating user and business needs into clear, concise stories with well-defined acceptance criteria. Strong data literacy, with the ability to analyse large datasets and simplify More ❯
Yeadon, Leeds, United Kingdom Hybrid / WFH Options
UnitedHealth Group
of healthcare teams, from appointment booking to referrals. You will work proactively with internal stakeholders including product managers and engineering teams to gather requirements and create userstories that align with the product vision. Primary Responsibilities: Clearly define acceptance criteria for userstories and tasks, providing the platform teams with a comprehensive understanding of … success criteria Participate in sprint planning meetings with the teams, driving the prioritisation of userstories and technical tasks. Collaborate to ensure a shared understanding of all requirements Effectively communicate with stakeholders, product managers, and the engineering teams, providing updates on the status of the data backlog and ensuring alignment on priorities Using agile development principles, work More ❯
to shape the future of the contact centre. As an experienced senior BA or Product Manager, youll already be an expert in your field and will advocate for user … centred design approaches. Youll work closely with the contact centre management team crafting a compelling vision, developing a product roadmap in conjunction with key stakeholders, writing userstories and actively managing them in a prioritised backlog. Youll be a great listener and communicator with a creative, structured and logical approach towards understanding problems. This role is responsible … key liaison between business stakeholders and technical teams to elicit, define, and document clear and actionable business and functional requirements and objectives Translate business needs into userstories, use cases, and functional specifications, and clear acceptance criteria, ensuring alignment with development team capabilities Support system testing, user acceptance testing, and quality assurance, participating in and More ❯
IT, Change Management and acting as a liaison with the business, the Test Manager will be involved in setting a clear vision of the product, defining userstories, and prioritising userstories with the wider project team and key stakeholders. The Test Manager will be responsible for a wide range of testing activities including … define test cases and execute tests. Own and administer the defect management process. Help develop the product vision. Work closely with the business to analyse and document new user stories. Maintain the product backlog for testing tasks. Participate in sprint planning sessions. Effectively communicate the business requirements to the project/scrum team. Assist in release planning and … daily stand-up/Scrum meetings. Monitor and drive key performance indicator metrics to assess the quality and efficiency of delivery. Manage the provisioning of test environments. Facilitate User Acceptance Testing (UAT) with the business and/or end user. Proactively ensure the continuous improvement using the PDCA cycle. Establish and maintain trusted and lasting relationships with the More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
they are completed through our technology systems to improve colleague engagement and experience. Craft the product vision and manage the product backlog, crafting features, epics, and userstories that align with our product goals. Define userstories and collaborate with team members to analyse these stories for continuous improvement of colleague journeys. Drive … team growth through mentoring and other informal methods. What You'll Need Proven ability to manage and run a product backlog, with experience in crafting features, epics, and user stories. Significant experience in applying agile methodologies to optimise innovation, development, and delivery. Experience with agile methods like Scrum, Kanban, Jira, Confluence, leading and working with HR tech/ More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Ultimate Performance
Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction. What You'll Do Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications Ensure the strategy from … recommendations Translate business goals into clear and actionable product requirements Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights Define userstories, acceptance criteria, and prioritise backlog items for development Support sprint planning, daily stand-ups, retrospectives, and demos Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities … we're looking for Strong working knowledge of Agile methodologies (Scrum or Kanban) Experience managing or contributing to ecommerce or mobile app products Proven experience writing userstories and running sprint ceremonies Hands on experience using product analytics tools Exposure to ecommerce platforms (Shopify preferred) A/B testing, CRO, and user journey mapping (preferred More ❯
practices to facilitate effective project delivery and continuous improvement. Stakeholder Engagement: Collaborate with stakeholders to gather requirements, define project scope, and ensure alignment with business objectives. UserStories and Acceptance Criteria: Develop clear and concise userstories and acceptance criteria to guide development teams. Process Improvement: Identify opportunities for process improvements and recommend solutions … business efficiency and effectiveness. Data Analysis: Analyse data to provide insights and support decision-making processes. Documentation: Create and maintain comprehensive documentation, including business requirements, process flows, and user guides. Collaboration: Work closely with product owners, developers, and other team members to ensure successful project outcomes. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Experience as a Business More ❯
closely with product owners, solution architects, development teams, and programme managers, leveraging agile methodologies throughout the software delivery lifecycle. This includes backlog definition, story mapping, writing userstories and developing design documents. Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the core banking ecosystem, ranging from specialized cores … client presentations. Experience of complex systems integration programmes preferably with FS example of this could include new core integration into existing legacy architecture and required migration activities. End user focused requirements definition …/technical design experience in a banking or other highly regulated environment, leveraging agile ways of working from backlog definition, story mapping and writing epics/userstories to support the software delivery lifecycle. Experience in working with technical stakeholders to create and shape technical solution designs leveraging latest thinking on architectural approaches, e.g. modular architecture. Working More ❯
Managers to agree scope of projects. Collaborate with stakeholders to define, prioritise, and trace requirements throughout the project lifecycle. Produce high-quality artefacts including process maps, userstories, UAT testing scenario’s, acceptance criteria, and business cases. Champion the Agile BA Framework and contribute to the continuous improvement of BA practices at SmartSearch. Facilitate workshops, retrospectives, and … communicate innovative solutions. Gap Analysis & Benefits Management: Identify gaps between current and desired states and define measurable benefits. Project Management & Agile Delivery: Support Agile ceremonies, write userstories, and collaborate with delivery teams to ensure iterative value delivery. WHAT IS LIFE LIKE AT SMARTSEARCH? We are a multi-award winning Tech company with an aspirational mentality Some More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Silverbear Ltd
roadmaps, based on business cases and customer needs Collaborating with internal teams, ISV stakeholders, and partners to prioritise and refine features Writing clear, detailed epics and userstories for delivery by agile development teams Coordinating with technology and operational teams to gather non-functional and operational requirements Supporting go-to-market activity with documentation and value-based … card payments work and the role of gateways/acquirers Experience owning API-based products in an agile software environment Ability to write and communicate detailed userstories, roadmaps, and business cases Strong stakeholder skills - across both technical and non-technical audiences A proactive, self-starting mindset with sharp attention to detail Experience working at a payments More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
in parallel and this role This role is highly product and customer-centric, involving core BA activities such as requirement elicitation, process mapping, impact assessments & crafting userstories and acceptance criteria. What You'll Be Doing: Strategic Problem Solving: Define, scope, and investigate business problems and opportunities, ensuring alignment with Atom's strategic pillars. End-to-End … drive decision-making. A highly analytical, critical thinker, and natural problem-solver. Strong understanding of Business Analysis tools and best practices. Experience in producing impact assessments, userstories, acceptance criteria & processing mapping. What you’ll get from us? Flexible hybrid working. 4-day work week Incredibly generous company pension scheme (maximum of 13% of Atom input - you More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
goals. Drive Adoption: Act as a product champion, promoting new features and best practices to boost user engagement and efficiency. Manage the Backlog: Prioritise userstories, features, and tasks, working with cross-functional teams to ensure timely delivery. Collaborate for Success: Partner with vendors and internal teams (Security, Infrastructure, EUC) to ensure seamless product development … deployment, and support. Be the User's Voice: Gather user feedback and conduct research to continuously improve the user experience and inform product enhancements. Stakeholder Engagement: Build strong relationships with key stakeholders to gather requirements, provide progress updates, and manage expectations. Ensure Governance: Monitor product performance, manage risks, and ensure all solutions adhere to More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
operations, our offerings are designed to meet diverse business needs. Job Description As a Senior Business Consultant at Netcompany, you are part of our Global Digital Enablement and User Centered service Design Centre of Excellence (CoE). We take pride in our delivery, and you will be part of our delivery teams learning our successful approach and methodology. … solutions. You will be an important part of refining scope and requirements, aligning priorities and backlogs and produce various artefacts including Process Flows, Customer journey maps, UserStories and defining Functional/non-functional/operational needs. Taking a User Centric approach, you will work with other research and design team members to test the … showcasing analytical skills including stakeholder management, building relationships, and collaborating as a team. Demonstrable experience of working with Product Owners in grooming product backlog and producing meaningful Epics/Stories that can be consumed by the technical teams. Experience in process modelling and customer journey mapping and assisting user testing. Experience of working with various tools and More ❯
Accrington, Lancashire, North West, United Kingdom Hybrid / WFH Options
Freight Personnel
Key Responsibilities * Requirements Management: * Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. * Translate approved requirements into clear userstories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. * Portfolio & Road-map Planning: * Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives … function in close partnership with the UK IT Manager. * Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional More ❯
twice a year is expected). The Role: A key part of the role is driving, designing and building ever-evolving dashboards and reporting using SuccessFactors UserStories, SAP Query Manager 4 and SAP Analytics Cloud and are used to manage and analyse HR Related Data to extract actionable insights, trends and opportunities for improvement. You will … suggest and subsequently deliver systems improvements. HR Data Management - using & maintaining data and buolding the reports Management Information/MI & Reporting - design/develop the suite of reporting user SuccessFactors UserStory Reports, SAP Analytics Cloud and QM4 People Systems Management - Admin and customisation of the Cloud based HR Information System, SuccessFactors. Documentation of system change … requests working with IT to deliver these User Acceptance Testing/UAT of systems enhancements Systems Administration of the SuccessFactors/SAP HR Systems The Person: - An experienced HR Systems Analyst/HR Data Analyst with strong technical skills - Proven experience in SuccessFactors with (some of) Employee Central, Employee Central Payroll, Benefits, LMS - Ideally experience of SuccessFactors UserMore ❯
Stockport, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
can be effectively built and maintained. Involved in solution design including architectural and other stakeholder reviews. Works collaboratively with the squads to break down features into userstories and shape these into feasible solutions for delivery. Collaborates and contributes in agile ceremonies, facilitating where required. Ensures Stories meet the Squad's agreed Definition of Ready/… Ability to facilitate workshops with colleagues at all levels. Understanding of what makes a good UserStory - acceptance criteria, BDD, practical application of INVEST principles, ensuring the Stories meet the agreed Definition of Ready, delivering a working vertical slice. Experience of working in a complex technical environment undertaking systems analysis activities, modelling and design. Good understanding of More ❯
on technologies, and user needs to advise product approach Backlog Management: Build, prioritise, and maintain the product backlog, ensuring alignment with business goals Define userstories, acceptance criteria, and ensure transparency for the development team Collaboration: Act as the primary liaison between business collaborators, development teams, and end-users Gather and translate user … product features Product Development: Supervise all stages of product development, from conceptualisation to release Leading the development team to ensure timely delivery of high-quality features that meet user needs Performance Monitoring: Define and supervise key performance indicators to measure product success Gather user feedback post-launch to identify areas for improvement People Management Lead and More ❯
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service … balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate userstories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to More ❯
User Experience Developer - UX Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced User Experience Developer to work with multiple clients in a consultancy capacity. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and … a UX Developer you will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and … advocating for inclusive design principles in your deliverables. The Responsibilities * Use different techniques to identify and understand users and their needs, so that you can translate userstories and propose user-focused, evidence-based design approaches to meet these needs. * Design accessible and impactful products and services for public and private sector clients. * Employ a More ❯
can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most … non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to - product roadmaps, epics, userstories and backlogs. Generating and defining options. Engaging with relevant stakeholders and specialists. Evaluating options for financial, technical and business feasibility. Developing a business change implementation plan to identify required More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
4it Recruitment Ltd
and translate them into detailed functional and non-functional requirements Work with Agile development teams to deliver high-quality software solutions Lead and facilitate workshops, sprint planning, and userstory refinement sessions Act as the voice of the customer within the development team Identify and manage dependencies, risks, and issues throughout the product lifecycle Ensure deliverables meet business More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution … balance competing views as part of the design process Aptitude for being an advocate for user-centricity, with the ability to develop and translate userstories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance - active clearance or eligibility for such More ❯
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
Hiya Technology Ltd
Understanding of Functional Requirements: Collaborate with product managers and business analysts to thoroughly understand functional requirements and acceptance criteria. Ensure test cases comprehensively cover all functional requirements and user stories. Provide feedback on requirements and designs to ensure testability and completeness. Automated Testing: Design and develop automated test frameworks and test cases for functional, regression, and performance testing. More ❯
on capacity and roadmap goals Balance delivery across new features, bugs, technical improvements, and internal tooling Collaborate on Ticket Creation Work with developers to flesh out userstories based on specs from the Product Manager Translate functional requirements, design specs, and wireframes into well-scoped JIRA tickets Clarify edge cases, dependencies, and estimate complexity collaboratively Stakeholder Updates … proficiency with Python and tools like Postman (for testing APIs and understanding technical integration work) Experience working in enterprise B2B SaaS , ideally for platforms with maps, analytics, or user-configurable forecasting tools (e.g. economic/financial/demographic forecasting) Exposure to geospatial or location data concepts (e.g. trade areas, POIs, cannibalization analysis, foot traffic) is helpful Demonstrated ability … to triage feedback , manage stakeholder expectations, and apply user empathy when shaping backlog priorities Bonus: Experience or familiarity with Generative AI concepts, especially prompting large language models (LLMs) and Agentic AI Workflows. Certified Scrum Product Owner (CSPO) or equivalent certification. Project Management Professional (PMP) or similar project management certification. Experience in UX Design for GIS application. Experience in More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User … service offerings, support business development and client engagement. Key Activities: Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user,business needs and requirements and the wider operational and … organisation context Own and develop product strategies and visions Create product roadmaps and prioritise features for development Manage product backlogs including elaboration, prioritisation and acceptance of userstories Create strategies and plans to capture and track user feedback, benefits realisation and service performance and use these to optimise product design Managesupplier performance Qualifications You are More ❯