Senior Salesforce Business Analyst
- Hiring Organisation
- Elsevier
- Location
- Oxfordshire, United Kingdom
- Employment Type
- Full Time
future-state processes that incorporate Salesforce Agentforce agents, Data Cloud (Data 360), and MCP-based integrations Gather business requirements, high-level user stories, and acceptance criteria for AI agent workflows - including agent actions, guardrails, escalation paths, and human-in-the-loop checkpoints Assess data readiness … align stakeholders on priority and sequencing Work with technology teams (Salesforce, data engineering, AI/ML engineers) to produce detailed user stories and acceptance criteria that support development and QA, including for Agentforce agent builds and MCP server/tool integrations Maintain stakeholder expectations, communicate trade-offs ...