1 to 25 of 60 User Stories Jobs in the North West

to shape the future of the contact centre. As an experienced senior BA or Product Manager, youll already be an expert in your field and will advocate for user … centred design approaches. Youll work closely with the contact centre management team crafting a compelling vision, developing a product roadmap in conjunction with key stakeholders, writing user stories and actively managing them in a prioritised backlog. Youll be a great listener and communicator with a creative, structured and logical approach towards understanding problems. This role is responsible … key liaison between business stakeholders and technical teams to elicit, define, and document clear and actionable business and functional requirements and objectives Translate business needs into user stories, use cases, and functional specifications, and clear acceptance criteria, ensuring alignment with development team capabilities Support system testing, user acceptance testing, and quality assurance, participating in and More ❯

IT, Change Management and acting as a liaison with the business, the Test Manager will be involved in setting a clear vision of the product, defining user stories, and prioritising user stories with the wider project team and key stakeholders. The Test Manager will be responsible for a wide range of testing activities including … define test cases and execute tests. Own and administer the defect management process. Help develop the product vision. Work closely with the business to analyse and document new user stories. Maintain the product backlog for testing tasks. Participate in sprint planning sessions. Effectively communicate the business requirements to the project/scrum team. Assist in release planning and … daily stand-up/Scrum meetings. Monitor and drive key performance indicator metrics to assess the quality and efficiency of delivery. Manage the provisioning of test environments. Facilitate User Acceptance Testing (UAT) with the business and/or end user. Proactively ensure the continuous improvement using the PDCA cycle. Establish and maintain trusted and lasting relationships with the More ❯

Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction. What You'll Do Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications Ensure the strategy from … recommendations Translate business goals into clear and actionable product requirements Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights Define user stories, acceptance criteria, and prioritise backlog items for development Support sprint planning, daily stand-ups, retrospectives, and demos Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities … we're looking for Strong working knowledge of Agile methodologies (Scrum or Kanban) Experience managing or contributing to ecommerce or mobile app products Proven experience writing user stories and running sprint ceremonies Hands on experience using product analytics tools Exposure to ecommerce platforms (Shopify preferred) A/B testing, CRO, and user journey mapping (preferred More ❯

mentoring of Agile and Scrum values and best practices. Use reliable sources to estimate how many deliverables are needed for each iteration. Help employees write effective user stories and turn them into subtasks. Coordinate processes and the product’s release together with other departments. Help the product owner prepare the product backlog for upcoming sprints. Actively monitor … scope, time, budget, and expected quality guidelines. Document all progress and communicate it to the upper management and stakeholders. Work with Test Lead to ensure all user stories have appropriate tests assigned produce sprint reports, such as burn down chart burn up chart, velocity etc Skills & Experience: Agile & Scrum Mastery: sprint planning, backlog grooming, release management, stand More ❯

mentoring of Agile and Scrum values and best practices. Use reliable sources to estimate how many deliverables are needed for each iteration. Help employees write effective user stories and turn them into subtasks. Coordinate processes and the product’s release together with other departments. Help the product owner prepare the product backlog for upcoming sprints. Actively monitor … scope, time, budget, and expected quality guidelines. Document all progress and communicate it to the upper management and stakeholders. Work with Test Lead to ensure all user stories have appropriate tests assigned produce sprint reports, such as burn down chart burn up chart, velocity etc Skills & Experience: Agile & Scrum Mastery: sprint planning, backlog grooming, release management, stand More ❯

roadmaps, based on business cases and customer needs Collaborating with internal teams, ISV stakeholders, and partners to prioritise and refine features Writing clear, detailed epics and user stories for delivery by agile development teams Coordinating with technology and operational teams to gather non-functional and operational requirements Supporting go-to-market activity with documentation and value-based … card payments work and the role of gateways/acquirers Experience owning API-based products in an agile software environment Ability to write and communicate detailed user stories, roadmaps, and business cases Strong stakeholder skills - across both technical and non-technical audiences A proactive, self-starting mindset with sharp attention to detail Experience working at a payments More ❯

Key Responsibilities * Requirements Management: * Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. * Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. * Portfolio & Road-map Planning: * Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives … function in close partnership with the UK IT Manager. * Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional More ❯

Key Responsibilities * Requirements Management: * Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. * Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. * Portfolio & Road-map Planning: * Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives … function in close partnership with the UK IT Manager. * Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional More ❯

can be effectively built and maintained. Involved in solution design including architectural and other stakeholder reviews. Works collaboratively with the squads to break down features into user stories and shape these into feasible solutions for delivery. Collaborates and contributes in agile ceremonies, facilitating where required. Ensures Stories meet the Squad's agreed Definition of Ready/… Ability to facilitate workshops with colleagues at all levels. Understanding of what makes a good User Story - acceptance criteria, BDD, practical application of INVEST principles, ensuring the Stories meet the agreed Definition of Ready, delivering a working vertical slice. Experience of working in a complex technical environment undertaking systems analysis activities, modelling and design. Good understanding of More ❯

Service Designer - Consultant (SC cleared)Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … RoleAs a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.The Responsibilities* Maximise the value from the inception to real life application of Service Design. … balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service … balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to More ❯

twice a year is expected). The Role: A key part of the role is driving, designing and building ever-evolving dashboards and reporting using SuccessFactors User Stories, SAP Query Manager 4 and SAP Analytics Cloud and are used to manage and analyse HR Related Data to extract actionable insights, trends and opportunities for improvement. You will … suggest and subsequently deliver systems improvements. HR Data Management - using & maintaining data and buolding the reports Management Information/MI & Reporting - design/develop the suite of reporting user SuccessFactors User Story Reports, SAP Analytics Cloud and QM4 People Systems Management - Admin and customisation of the Cloud based HR Information System, SuccessFactors. Documentation of system change … requests working with IT to deliver these User Acceptance Testing/UAT of systems enhancements Systems Administration of the SuccessFactors/SAP HR Systems The Person: - An experienced HR Systems Analyst/HR Data Analyst with strong technical skills - Proven experience in SuccessFactors with (some of) Employee Central, Employee Central Payroll, Benefits, LMS - Ideally experience of SuccessFactors User More ❯

Delivery Facilitate agile ceremonies and ensure alignment with the Platform Change Framework (PCF), promoting team adherence and continuous improvement. Product Ownership & Backlog Management Define and prioritise user stories and acceptance criteria, manage the team product backlog, and collaborate with Customer Journey Managers to enhance customer experiences. Governance & Readiness Oversee end-to-end product change governance and business More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution … balance competing views as part of the design process Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance - active clearance or eligibility for such More ❯

on capacity and roadmap goals Balance delivery across new features, bugs, technical improvements, and internal tooling Collaborate on Ticket Creation Work with developers to flesh out user stories based on specs from the Product Manager Translate functional requirements, design specs, and wireframes into well-scoped JIRA tickets Clarify edge cases, dependencies, and estimate complexity collaboratively Stakeholder Updates … proficiency with Python and tools like Postman (for testing APIs and understanding technical integration work) Experience working in enterprise B2B SaaS , ideally for platforms with maps, analytics, or user-configurable forecasting tools (e.g. economic/financial/demographic forecasting) Exposure to geospatial or location data concepts (e.g. trade areas, POIs, cannibalization analysis, foot traffic) is helpful Demonstrated ability … to triage feedback , manage stakeholder expectations, and apply user empathy when shaping backlog priorities Bonus: Experience or familiarity with Generative AI concepts, especially prompting large language models (LLMs) and Agentic AI Workflows. Certified Scrum Product Owner (CSPO) or equivalent certification. Project Management Professional (PMP) or similar project management certification. Experience in UX Design for GIS application. Experience in More ❯

Experience testing APIs with tools like Postman. Ability to query multiple database tables for data validation and test data collection. Test automation experience. Scripting tests from user stories and acceptance criteria. Defect classification and management skills. Experience testing web, mobile, and desktop/mainframe applications. Excellent communication skills. About Us Sunbelt Rentals leads the equipment rental industry More ❯

requirements, clarify needs, and map to Salesforce capabilities. Document current and to-be functionality, recommending improvements aligned with platform features. Assist in translating business requirements into user stories and acceptance criteria. Participate in solution design reviews and provide functional expertise to delivery teams. Platform Support & Continuous Improvement Resolve support tickets and troubleshoot platform issues. Monitor system usage … and ensure data quality, user access control, and compliance. Contribute to the management of platform backlog and release planning. Support user training, testing, and the creation of documentation and user guides. Skills we are looking for Essential Skills & Experience Proven experience delivering complex Salesforce implementations in an enterprise environment. Hands-on experience configuring and More ❯

requirements, clarify needs, and map to Salesforce capabilities. Document current and to-be functionality, recommending improvements aligned with platform features. Assist in translating business requirements into user stories and acceptance criteria. Participate in solution design reviews and provide functional expertise to delivery teams. Platform Support & Continuous Improvement Resolve support tickets and troubleshoot platform issues. Monitor system usage … and ensure data quality, user access control, and compliance. Contribute to the management of platform backlog and release planning. Support user training, testing, and the creation of documentation and user guides. Skills we are looking for Essential Skills & Experience Proven experience delivering complex Salesforce implementations in an enterprise environment. Hands-on experience configuring and More ❯

integration detail with other enterprise systems.Your ability to communicate effectively with both technical and non-technical stakeholders will be essential in translating business requirements into technical user stories with supporting data mappings and acceptance criteria. Additionally, you will be responsible for identifying opportunities for continuous improvement and helping ensure Integration and Automation related projects are delivered to … the coordination of work where required. Collaborate with Change Leads and QA Analysts to ensure QA standards are met across performance and volume testing, systems integration testing and user acceptance testing. Manage key risks and issues, establishing risk mitigation or acceptance by accountable stakeholders.Manage the product backlog and prioritisation via backlog refinement sessions, ensuring we deliver and prioritise More ❯

Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find … requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for … Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute More ❯

between stakeholders, UX designers and engineers. Responsibilities: Leading business and systems analysis for large-scale product and enterprise change projects. Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure … experience as a Product or Business Analyst in a digital or financial services environment. Strong background in agile product delivery, with excellent stakeholder and communication skills. Experience balancing user needs, technical feasibility and business goals. A proactive, delivery-focused mindset with the ability to get into the detail when needed. Good understanding of web/mobile technologies and More ❯

working closely with software development and project teams to deliver organisation-wide change. What You’ll Do Document requirements, business processes, and acceptance criteria, creating clear user stories Collaborate with Product Owners, UX designers, and stakeholders to align with business strategy Lead requirements-gathering workshops across the organisation Analyse and propose improvements to existing business processes Work More ❯

working closely with software development and project teams to deliver organisation-wide change. What You’ll Do Document requirements, business processes, and acceptance criteria, creating clear user stories Collaborate with Product Owners, UX designers, and stakeholders to align with business strategy Lead requirements-gathering workshops across the organisation Analyse and propose improvements to existing business processes Work More ❯

working closely with software development and project teams to deliver organisation-wide change. What You’ll Do Document requirements, business processes, and acceptance criteria, creating clear user stories Collaborate with Product Owners, UX designers, and stakeholders to align with business strategy Lead requirements-gathering workshops across the organisation Analyse and propose improvements to existing business processes Work More ❯

working closely with software development and project teams to deliver organisation-wide change. What You’ll Do Document requirements, business processes, and acceptance criteria, creating clear user stories Collaborate with Product Owners, UX designers, and stakeholders to align with business strategy Lead requirements-gathering workshops across the organisation Analyse and propose improvements to existing business processes Work More ❯