Skipton, Yorkshire, United Kingdom Hybrid / WFH Options
SBS Skipton Building Society
artefacts like press releases and FAQs. Visualise the customer experience - Create and iterate on visuals (e.g. journey maps, rich pictures) that communicate the future experience. Develop userstories that reflect real user needs and business value. Prioritise Product Owners and identify dependencies with delivery teams. Use Agile tools to manage userstories, acceptance criteria, and supporting artefacts. Maintain a backlog that has sufficient work ready for development. Lead refinement sessions to break down features, clarify requirements, and ensure stories are testable, valuable, and feasible. Collaborate with engineers, developers, and product managers to ensure alignment between business goals, user needs, and technical feasibility. Drive value - Define the key customer … define problems, shape solutions and visualise future experiences. Proficient in using Agile tools to manage product backlogs, track progress, and facilitate collaboration. Skilled in writing clear userstories, translating user and business needs into clear, concise stories with well-defined acceptance criteria. Strong data literacy, with the ability to analyse large datasets and simplify More ❯
business. Create process models, diagrams and flowcharts to represent current and future state processes. Requirements gathering: Collaborating with stakeholders to analyse and document business requirements and userstories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that tell us what good looks like. … Convert business needs and requirements into detailed userstories, ensuring they are well-defined, prioritised, and include acceptance criteria. Collaborate with Product Owners to maintain a well-groomed product backlog. Coordination and communication between business users, members from their own team and enabling teams throughout the development process. Data analysis: Analyse data using Lean Six Sigma methodologies … improvement of Agile processes and methodologies within the team or organisation. Actively participate in PI Planning sessions, helping to define features, clarify requirements and ensure that userstories are properly estimated and aligned with the program’s objectives. Training Why choose our Business Analyst Level 4 apprenticeship? Our Business Analyst Level 4 apprenticeship develops learners to investigate More ❯
Stapeley, Nantwich, Cheshire, England, United Kingdom
QA
business. Create process models, diagrams and flowcharts to represent current and future state processes. Requirements gathering : Collaborating with stakeholders to analyse and document business requirements and userstories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that we tell us what good looks … like. Convert business needs and requirements into detailed userstories, ensuring they are well-defined, prioritized, and include acceptance criteria. Collaborate with Product Owners to maintain a well-groomed product backlog. Coordination and communication between business users, members from own team and enabling teams throughout the development process. Data analysis: Analyse data using Lean Six Sigma methodologies … improvement of Agile processes and methodologies within the team or organization. Actively participate in PI Planning sessions, helping to define features, clarify requirements and ensure that userstories are properly estimated and aligned with the program’s objectives. Desirable skills: Experience in business analysis, process improvement, or a related role. Proven record in using process improvement methodologies More ❯
Yeadon, Leeds, United Kingdom Hybrid / WFH Options
UnitedHealth Group
of healthcare teams, from appointment booking to referrals. You will work proactively with internal stakeholders including product managers and engineering teams to gather requirements and create userstories that align with the product vision. Primary Responsibilities: Clearly define acceptance criteria for userstories and tasks, providing the platform teams with a comprehensive understanding of … success criteria Participate in sprint planning meetings with the teams, driving the prioritisation of userstories and technical tasks. Collaborate to ensure a shared understanding of all requirements Effectively communicate with stakeholders, product managers, and the engineering teams, providing updates on the status of the data backlog and ensuring alignment on priorities Using agile development principles, work More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Ultimate Performance
Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction. What You'll Do Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications Ensure the strategy from … recommendations Translate business goals into clear and actionable product requirements Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights Define userstories, acceptance criteria, and prioritise backlog items for development Support sprint planning, daily stand-ups, retrospectives, and demos Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities … we're looking for Strong working knowledge of Agile methodologies (Scrum or Kanban) Experience managing or contributing to ecommerce or mobile app products Proven experience writing userstories and running sprint ceremonies Hands on experience using product analytics tools Exposure to ecommerce platforms (Shopify preferred) A/B testing, CRO, and user journey mapping (preferred More ❯
development teams, providing clear direction, guidance, and support throughout the software delivery lifecycle. Partner with business analysts, architects, and developers to translate business requirements into actionable userstories, acceptance criteria, and technical specifications. Ensure the delivery teamwork is managed across the development lifecycle and that management of incident, problems and technical debt is prioritised alongside new development … and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Experience in defining and prioritizing product backlogs, creating userstories, acceptance criteria, and technical specifications. Demonstrated ability to lead cross-functional distributed teams, facilitate collaboration, and drive consensus on product requirements and priorities. Proficiency in Agile collaboration tools such More ❯
Managers to agree scope of projects. Collaborate with stakeholders to define, prioritise, and trace requirements throughout the project lifecycle. Produce high-quality artefacts including process maps, userstories, UAT testing scenario’s, acceptance criteria, and business cases. Champion the Agile BA Framework and contribute to the continuous improvement of BA practices at SmartSearch. Facilitate workshops, retrospectives, and … communicate innovative solutions. Gap Analysis & Benefits Management: Identify gaps between current and desired states and define measurable benefits. Project Management & Agile Delivery: Support Agile ceremonies, write userstories, and collaborate with delivery teams to ensure iterative value delivery. WHAT IS LIFE LIKE AT SMARTSEARCH? We are a multi-award winning Tech company with an aspirational mentality Some More ❯
and best practices Contribute to the development of Salesforce solution strategies and roadmaps Requirement Analysis: Engage with business product owners (POs) to understand client requirements/userstories, (experience in call centre and/or energy industry and advantage but not necessary), work with the POs to capture and articulate the value, prioritise, size and assess the … use stories on the backlog - relationship building is key Solutioning: Propose solutions aligned to salesforce product capabilities (primarily service cloud/service cloud voice), assessing alternatives and presenting recommendations/pros & cons - strong product knowledge needed Delivery Support: Facilitate the communication of those solutions to the offshore dev team, Operating in a fast paced, small batch agile delivery method … track record of delivering high-quality Salesforce solutions in a professional setting Exceptional sales, client relationship, and business analysis skills Ability to create and elaborate on userstories Strong communication, leadership, and problem-solving skills Preferred technical and professional experience Familiarity with Salesforce DevOps practices Knowledge of Salesforce testing frameworks and tools Experience with Salesforce configuration, customization More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Silverbear Ltd
roadmaps, based on business cases and customer needs Collaborating with internal teams, ISV stakeholders, and partners to prioritise and refine features Writing clear, detailed epics and userstories for delivery by agile development teams Coordinating with technology and operational teams to gather non-functional and operational requirements Supporting go-to-market activity with documentation and value-based … card payments work and the role of gateways/acquirers Experience owning API-based products in an agile software environment Ability to write and communicate detailed userstories, roadmaps, and business cases Strong stakeholder skills - across both technical and non-technical audiences A proactive, self-starting mindset with sharp attention to detail Experience working at a payments More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Peregrine
strong relationships with stakeholders, including policy, marketing, communications and legal, influencing and collaborating with them to improve the structure and quality of the content Create, improve and manage user centred … content that meets user needs Use data analytics, user research and usability testing to identify user needs. Map journeys and userstories to inform content strategy and design decisions to assure quality Develop a content strategy for the programme you're working on ensuring it connects with the content strategy of … them Advocate the role of content designers and the value content design can bring, and embed content design practices into ways of working Skills & Experience: Creating high quality, user-centred content Using data and feedback to inform design decisions and improving content Building strong stakeholder relationships Creating content strategies that are user focussed Leading others through More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Assured Data Protection Limited
implementation teams to understand customer pain points and opportunities for innovation. Requirements Definition & Quality Assurance Gather input from multiple departments and stakeholders to define detailed product requirements and user stories. Define clear and testable acceptance criteria to ensure all deliverables meet business and customer expectations. Support QA efforts by validating that delivered solutions meet requirements before release. Technical … Documentation & Internal Enablement Produce and maintain product specifications, user guides, process diagrams, and internal support documentation. Ensure documentation is kept up to date and is accessible to internal stakeholders and partners. Support internal training and onboarding related to new service features or enhancements. Continuous Improvement & Market Awareness Analyse product performance and customer feedback to identify areas for service … with the ability to translate technical concepts into business value. Ability to manage competing priorities and make decisions based on business impact. Experience defining requirements, writing userstories, and creating acceptance criteria. Proficiency with product management and documentation tools (e.g., Jira, Confluence) Strong problem-solving skills and analytical thinking. A passion for customer experience, innovation, and continuous More ❯
the world stage by winning and winning well, and to drive social impact by tackling inequalities through providing opportunities. Role Summary: We are looking for a collaborative and user-focused Associate Digital Product Manager to join our dynamic Digital team. Reporting to the Head of Digital Product, you will support the development and optimisation of British Cycling's … digital platforms and services. This role is perfect for someone early in their product career who is eager to grow, work across multidisciplinary teams, and deliver great user experiences for cyclists of all levels. Key Responsibilities: Support the Head of Digital Product in delivering the digital product roadmap aligned with British Cycling's strategic goals. Work closely with … functional teams including UX/UI, engineering, marketing, and data to define requirements and ensure smooth delivery. Help prioritise and manage the product backlog, writing clear userstories and acceptance criteria. Conduct user research and gather feedback to inform product improvements. Support testing, QA, and the rollout of new features across our web and mobile More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
British Cycling UK
the world stage by winning and winning well, and to drive social impact by tackling inequalities through providing opportunities. Role Summary: We are looking for a collaborative and user-focused Associate Digital Product Manager to join our dynamic Digital team. Reporting to the Head of Digital Product, you will support the development and optimisation of British Cycling's … digital platforms and services. This role is perfect for someone early in their product career who is eager to grow, work across multidisciplinary teams, and deliver great user experiences for cyclists of all levels. Key Responsibilities: Support the Head of Digital Product in delivering the digital product roadmap aligned with British Cycling's strategic goals. Work closely with … functional teams including UX/UI, engineering, marketing, and data to define requirements and ensure smooth delivery. Help prioritise and manage the product backlog, writing clear userstories and acceptance criteria. Conduct user research and gather feedback to inform product improvements. Support testing, QA, and the rollout of new features across our web and mobile More ❯
Accrington, Lancashire, North West, United Kingdom Hybrid / WFH Options
Freight Personnel
Key Responsibilities * Requirements Management: * Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. * Translate approved requirements into clear userstories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. * Portfolio & Road-map Planning: * Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives … function in close partnership with the UK IT Manager. * Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional More ❯
Stockport, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
can be effectively built and maintained. Involved in solution design including architectural and other stakeholder reviews. Works collaboratively with the squads to break down features into userstories and shape these into feasible solutions for delivery. Collaborates and contributes in agile ceremonies, facilitating where required. Ensures Stories meet the Squad's agreed Definition of Ready/… Ability to facilitate workshops with colleagues at all levels. Understanding of what makes a good UserStory - acceptance criteria, BDD, practical application of INVEST principles, ensuring the Stories meet the agreed Definition of Ready, delivering a working vertical slice. Experience of working in a complex technical environment undertaking systems analysis activities, modelling and design. Good understanding of More ❯
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service … balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate userstories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to More ❯
User Experience Developer - UX Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced User Experience Developer to work with multiple clients in a consultancy capacity. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and … a UX Developer you will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and … advocating for inclusive design principles in your deliverables. The Responsibilities * Use different techniques to identify and understand users and their needs, so that you can translate userstories and propose user-focused, evidence-based design approaches to meet these needs. * Design accessible and impactful products and services for public and private sector clients. * Employ a More ❯
can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most … non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to - product roadmaps, epics, userstories and backlogs. Generating and defining options. Engaging with relevant stakeholders and specialists. Evaluating options for financial, technical and business feasibility. Developing a business change implementation plan to identify required More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Pico Technology Limited
that empowers engineers and technicians globally. You'll play a key role in adding innovative features at the forefront of technology. With a focus on enhancing functionality, improving user experience, and solving real-world challenges, your contributions will directly impact professionals around the world, making their work more efficient and effective. You will be at the forefront of … and manage expectations Acting as the primary point of contact for product-related discussions and decisions Curating, prioritising, and managing the product backlog, ensuring clarity of userstories and acceptance criteria Continuously evaluating and adjusting priorities based on stakeholder input, market shifts, and strategic goals Working closely with development teams and the wider business to translate business … needs into actionable features and deliverables Facilitating effective communication across teams to drive alignment and clarity Leveraging analytics, user feedback, and market research to inform product decisions Monitoring product performance and iterating to improve user experience and achieve business objectives Proactively identifying potential risks, barriers, and dependencies, ensuring that challenges are addressed swiftly to maintain project More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
4it Recruitment Ltd
and translate them into detailed functional and non-functional requirements Work with Agile development teams to deliver high-quality software solutions Lead and facilitate workshops, sprint planning, and userstory refinement sessions Act as the voice of the customer within the development team Identify and manage dependencies, risks, and issues throughout the product lifecycle Ensure deliverables meet business More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution … balance competing views as part of the design process Aptitude for being an advocate for user-centricity, with the ability to develop and translate userstories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance - active clearance or eligibility for such More ❯
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
Hiya Technology Ltd
Understanding of Functional Requirements: Collaborate with product managers and business analysts to thoroughly understand functional requirements and acceptance criteria. Ensure test cases comprehensively cover all functional requirements and user stories. Provide feedback on requirements and designs to ensure testability and completeness. Automated Testing: Design and develop automated test frameworks and test cases for functional, regression, and performance testing. More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User … service offerings, support business development and client engagement. Key Activities: Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user,business needs and requirements and the wider operational and … organisation context Own and develop product strategies and visions Create product roadmaps and prioritise features for development Manage product backlogs including elaboration, prioritisation and acceptance of userstories Create strategies and plans to capture and track user feedback, benefits realisation and service performance and use these to optimise product design Managesupplier performance Qualifications You are More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User … service offerings, support business development and client engagement. Key Activities: Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user,business needs and requirements and the wider operational and … organisation context Own and develop product strategies and visions Create product roadmaps and prioritise features for development Manage product backlogs including elaboration, prioritisation and acceptance of userstories Create strategies and plans to capture and track user feedback, benefits realisation and service performance and use these to optimise product design Managesupplier performance Qualifications You are More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Hachette UK
imprints. Everyone here is proud to be in the business of opening doors and minds. What you'll be doing Customer-Centric Mindset : Champion a deep understanding of user needs by collaborating with customer-facing teams, leveraging analytics, and gathering market insights to enhance the customer experience. AI & Emerging Technologies Leadership - Drive AI implementation using the agentic model … timelines, leveraging data-driven decision-making to prioritize features and enhancements. UserStory Development : Translate customer needs and business goals into actionable and detailed userstories and acceptance criteria for development teams/vendors to ensure alignment with product scope. Product Governance & Security : Advocate for digital product security, data strategy, compliance, and technical alignment, ensuring … adherence to industry best practices. UX & Customer Experience Optimization: Partner with UX/UI designers to deliver intuitive and engaging user experiences that enhance learning outcomes. Alignment & Stakeholder Engagement: Collaborate with Global Product, Assessment, and Business teams to integrate Agile methodologies and drive efficiencies across the product development lifecycle. Stakeholder Collaboration : Work closely with Business SMEs, Product Managers More ❯