1 to 25 of 57 User Stories Jobs in the North of England

summary In this role you will lead the user research community in the HRA's journey to develop its digital services. The Digital Directorate is modernising and transforming the business, ensuring the user is at the heart of everything; including the delivery of business solutions using …/user research team Desirable Working within multidisciplinary agile teams, and experience of creating epics and user stories Analytical and Judgemental Skills Essential Able to have an overall perspective on business issues and activities, understand their wider implications and long-term impact Working across multiple ...

roadmaps and ensuring features deliver genuine value. You'll work closely with technical teams to translate business needs into well-defined user stories and acceptance criteria, helping to shape the future direction of multiple enterprise applications. Alongside managing and prioritising the product backlog, you'll facilitate Agile … working as a Product Owner or in a similar Agile product role Strong experience gathering and analysing business requirements Confident writing user stories and acceptance criteria Experience managing and prioritising product backlogs Strong understanding of Agile methodologies including Scrum or Kanban Excellent stakeholder management and communication skills ...

primary product interface for an engineering team, ensuring high-quality delivery of features and functionality. • Articulate clear briefs, user stories, and functional documentation, communicating requirements effectively to development and UX teams. • Oversee development sprint cycles, tracking progress and removing blockers to keep delivery on course. • Lead core … thinking and delivery. Proven experience in both high-level product management (strategy, business cases, ROI) and granular product ownership (backlog management, user stories, sprint delivery). • Practical experience with Agile frameworks (e.g. Scrum, Kanban) and an understanding of Waterfall methodologies. • Strong client focus, with a passion ...

primary product interface for an engineering team, ensuring high-quality delivery of features and functionality. • Articulate clear briefs, user stories, and functional documentation, communicating requirements effectively to development and UX teams. • Oversee development sprint cycles, tracking progress and removing blockers to keep delivery on course. • Lead core … thinking and delivery. Proven experience in both high-level product management (strategy, business cases, ROI) and granular product ownership (backlog management, user stories, sprint delivery). • Practical experience with Agile frameworks (e.g. Scrum, Kanban) and an understanding of Waterfall methodologies. • Strong client focus, with a passion ...

someone to take that roadmap and run with it on the firmware side: breaking it down into a prioritised backlog, writing user stories, managing sprint ceremonies and keeping a single shared firmware development team pointed in the right direction across all products simultaneously. The firmware team … storage, EV charging and in-life firmware updates. Taking roadmap items from the Product Manager and translating them into clear, prioritised user stories and development tickets. Running sprint ceremonies: planning, stand-ups, reviews and retrospectives with the firmware development team. Aligning continuously with the Mobile ...

could be running discovery sessions with internal teams, the next you could be mapping As-Is/To-Be processes, creating user stories, supporting testing, or helping translate business challenges into practical solutions that technical teams can actually deliver. The role would suit someone who enjoys being … points and business requirements, before helping shape clear recommendations for improvement. You'll document processes, produce requirements, create use cases and user stories, support the development of prototypes or storyboards, and work with project teams to make sure solutions are aligned with what the business actually needs. ...

could be running discovery sessions with internal teams, the next you could be mapping As-Is/To-Be processes, creating user stories, supporting testing, or helping translate business challenges into practical solutions that technical teams can actually deliver. The role would suit someone who enjoys being … points and business requirements, before helping shape clear recommendations for improvement. You'll document processes, produce requirements, create use cases and user stories, support the development of prototypes or storyboards, and work with project teams to make sure solutions are aligned with what the business actually needs. ...

summary We are seeking an experienced and motivated Senior User Researcher to manage a user research team while delivering high-quality research across a range of digital projects. The role requires the ability to effectively manage day-to-day research activities while maintaining a clear strategic … secure way, in line with organisational policy Desirable Working within multidisciplinary agile teams, and experience of creating epics and user stories Analytical and Judgemental Skills Essential Excellent problem solving and analytical skills Experienced in delivering user research outputs from both qualitative and quantitative research ...

discovery sessions with both internal and external stakeholders. Gather, analyse, and document customer and business requirements. Translate requirements into detailed user stories, customer flows, and acceptance criteria. Maintain and update acceptance criteria and supporting documentation within the project repository. Conduct data analysis and information gathering to support … Experience working with workflow and backlog management tools such as Azure DevOps, TFS, Jira, or similar platforms. Strong experience writing detailed user stories, acceptance criteria, use cases, and process/customer flows. Excellent written and verbal communication skills. Strong stakeholder management and facilitation skills. Experience working across ...

Ability to discuss technical concepts with engineering teams, including integrations, data flows, authentication, API behaviour, environments and release constraints. Experience producing user stories, acceptance criteria, process maps, workflows, wireframes, mockups and prototypes. Good understanding of agile delivery practices and backlog management. Experience supporting QA, UAT, defect management … beneficial. Desirable Experience Experience using AI tools responsibly to support business analysis activities, including summarising discovery notes, shaping requirements, drafting user stories, creating test scenarios or improving specification quality. Experience creating visual artefacts such as journey maps, workflow diagrams, wireframes, clickable prototypes and service blueprints. Awareness ...

comfortable diving into the detail while maintaining a clear view of the bigger picture, with strong experience in writing clear user stories, creating well-defined Jira tickets, and translating business needs into actionable delivery plans. Responsibilities include streamlining document and data management, enhancing cross-team reporting, enabling … future-state (to-be) formats Elicit requirements from stakeholders and translate them into well-defined epics, features, and user stories with clear acceptance criteria. Participates in Agile ceremonies including backlog refinement, sprint planning, sprint retrospectives and daily scrum meetings Work closely with Agile squad members to provide ...

outcomes, scope, assumptions, and constraints for change initiatives. Develop business analysis artefacts including business cases, options analysis, process maps, customer journeys, user stories, high-level requirements, and supporting documentation. Establish and maintain a joined-up view of services, systems, processes, and external providers to support informed decision … asking the right questions, and driving clarity in complex situations. Ability to create structured documentation such as process maps, requirements artefacts, user stories, use cases, and analysis summaries. Strong organisational skills and the ability to manage competing priorities across multiple workstreams. Practical understanding of continuous improvement ...

Your role requires that you have thorough knowledge of ServiceNow capabilities, strong stakeholder engagement skills, and the ability to translate business requirements into clear stories, process improvements and delivery outcomes in line with business needs. Hybrid working: The places that you work from day to day will vary according … improvement of ServiceNow solutions using Service Management practices based on Capgemini and Industry standards. Co-design new ServiceNow processes, requirements and user stories with business stakeholders and delivery teams as required. Take ownership of defined complex business requirements and work them through to completion with the support ...

digital solutions. Responsibilities Elicit, analyse and document business, functional and non-functional requirements. Facilitate workshops with business and technical stakeholders. Produce user stories, acceptance criteria and process maps. Support Discovery, Alpha and Delivery phases of digital transformation programmes. Analyse and improve AS-IS and TO-BE business … Business Analyst within Retail or eCommerce. Experience delivering digital transformation programmes. Strong requirements gathering and stakeholder management skills. Experience writing User Stories and Acceptance Criteria. Process Mapping (AS-IS/TO-BE). Agile delivery experience (Scrum/Kanban). Jira and Confluence. Experience working alongside Product ...

digital solutions. Responsibilities Elicit, analyse and document business, functional and non-functional requirements. Facilitate workshops with business and technical stakeholders. Produce user stories, acceptance criteria and process maps. Support Discovery, Alpha and Delivery phases of digital transformation programmes. Analyse and improve AS-IS and TO-BE business … Business Analyst within Retail or eCommerce. Experience delivering digital transformation programmes. Strong requirements gathering and stakeholder management skills. Experience writing User Stories and Acceptance Criteria. Process Mapping (AS-IS/TO-BE). Agile delivery experience (Scrum/Kanban). Jira and Confluence. Experience working alongside Product ...

requirements from stakeholders. Support workshops, meetings and requirements discussions. Assist with process mapping, including current-state and future-state processes. Create user stories, acceptance criteria and supporting documentation. Help prepare business requirements documents and functional specifications. Support solution testing and user acceptance testing activities. Maintain … interest in business process improvement. Confidence using Microsoft Office, particularly Excel, Word and PowerPoint. Familiarity with Agile, Jira, BPMN, wireframing or user stories is advantageous. Relevant training, project work, degree study or transferable experience in administration, operations, customer service or technology is welcome. ...

payment flows for domestic and cross-border payment schemes. Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, process flows, and gap analyses. Support payment modernization and ISO 20022 migration initiatives, including MT-to-MX message transformation requirements. Conduct impact assessments for changes … migration programs and message mapping initiatives. Strong understanding of payment operations, settlement, clearing, reconciliation, and exception handling processes. Experience writing user stories, acceptance criteria, process maps, and business requirements documentation. Familiarity with Agile, Scrum, and Jira. Excellent stakeholder management and communication skills. ...

payment flows for domestic and cross-border payment schemes. Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, process flows, and gap analyses. Support payment modernization and ISO 20022 migration initiatives, including MT-to-MX message transformation requirements. Conduct impact assessments for changes … migration programs and message mapping initiatives. Strong understanding of payment operations, settlement, clearing, reconciliation, and exception handling processes. Experience writing user stories, acceptance criteria, process maps, and business requirements documentation. Familiarity with Agile, Scrum, and Jira. Excellent stakeholder management and communication skills. ...

pace. Work closely with the engineering, design, SMEs to turn complex domain insight into clear product requirements. Translate feedback into PRDs, user stories, acceptance criteria, and sprint-ready tickets. Drive backlog refinement, sprint planning, prioritisation, release planning, and day-to-day product delivery. Ensure engineering and design … enterprise or complex B2B customers. Proven ability to turn ambiguous input into clear requirements and shipped features. Strong experience writing PRDs, user stories, acceptance criteria, and release documentation. Strong understanding of agile software development and experience driving sprint execution with engineering teams. Comfortable working closely with technical ...

world-class training platform & certifications Key Responsibilities Gather and document business requirements Facilitate stakeholder workshops and meetings Create process maps, user stories, and functional specifications Analyse processes and identify improvement opportunities Support the delivery of business and technology change projects Skills & Experience Experience as an IT Business … Analyst or Junior Business Analyst Strong requirements gathering and process mapping skills Excellent stakeholder management and communication Experience with user stories, workshops, and business documentation Power BI, SQL, or data analysis experience is advantageous This is an excellent opportunity for an IT Business Analyst to join ...

case management. Responsibilities Facilitate business and design workshops across Contact Centre and Workflow workstreams Translate business requirements into high-quality user stories, epics, and backlog items Develop end-to-end customer and colleague journeys across voice, digital channels, and case handling Act as a bridge between Product … centre design (IVR, routing, omnichannel) and case management/CRM workflows Experience facilitating workshops and translating outputs into structured requirements and user stories Ability to work across business, BA, and technical teams in complex environments Comfortable operating in fast-paced Agile delivery environments Minimum 5+ years’ experience ...

with HR teams, understand what's not working, ask the right questions, and then turn all of that into clear requirements, user stories and practical outcomes for the delivery team. It's not a hands-on development role, so you won't be expected … need: ServiceNow Business Analyst, Functional Consultant or similar experience Good working knowledge of ServiceNow HRSD CIS HRSD certification Experience writing user stories, acceptance criteria and process documentation Confidence working with HR stakeholders, technical teams and delivery teams A decent understanding of HR operations and the employee lifecycle ...

with HR teams, understand what's not working, ask the right questions, and then turn all of that into clear requirements, user stories and practical outcomes for the delivery team. It's not a hands-on development role, so you won't be expected … need: ServiceNow Business Analyst, Functional Consultant or similar experience Good working knowledge of ServiceNow HRSD CIS HRSD certification Experience writing user stories, acceptance criteria and process documentation Confidence working with HR stakeholders, technical teams and delivery teams A decent understanding of HR operations and the employee lifecycle ...

join a high-profile public sector digital programme. Working within a multidisciplinary product team, you will support product management, technical delivery, supplier engagement, user research, onboarding and solution design activities. This is not a traditional documentation-heavy BA role. We're looking for someone pragmatic, collaborative and technically … gather, analyse and refine requirements Support backlog refinement and ensure work items are clearly understood before development begins Create and refine user stories, acceptance criteria and supporting documentation Define functional and non-functional requirements Product & Technical Collaboration Act as a bridge between business and technical teams Translate ...

priorities and dependencies. Product Delivery Own and manage the product backlog, ensuring priorities are clearly defined and understood. Create and maintain user stories, acceptance criteria, and business requirements. Collaborate with project managers, business analysts, developers, architects, and third-party partners to deliver product enhancements and initiatives. Support ...