ITO Team Lead - secure on-site Hampshire
- Location
- Farnborough, England, United Kingdom
contractual security obligations.Please note this role will require on-site attendance 5 days a week.The ITO Team Lead provides technical and people leadership for infrastructure operations across DXC-managed customer environments, managing team development, performance, workloads and contractual SLAs. They oversee cross-platform L2/L3 escalations, lead … ResponsibilitiesAllocate work by skill, capacity and priority; ensure shift/on-call cover.Track SLAs/KPIs; escalate capacity and staffing risks to the SDM.Forecast infrastructure needs from utilisation; maintain configuration control.Analyse incidents, SLAs and recurring issues to improve services.Drive lasting fixes, current guidance, incident reviews and team-led efficiencies.Lead ...