1 to 25 of 84 2nd Line Engineer Jobs

2nd Line IT Support Engineer Manchester | Office-based Are you a technically strong 2nd Line IT Support Engineer looking for a role where you'll have genuine ownership of technical issues and play an active part in infrastructure change … looking for an experienced 2nd Line IT Support Engineer to join an established IT team supporting approximately 500 employees across a national branch network. This is a hands-on technical role and you'll become the primary escalation point for the 1st Line ...

2nd Line IT Support Engineer Location - Central London - 3 days a week onsite Salary - £40,000 + Bonus + Benefits Contract Type - Permanent Working Hours - 40 hours per week We are looking for an experienced 2nd Line IT Support Engineer … working in a team of 5 providing support and handling issues efficiently and professionally to various companies. Day-to-day duties of a 2nd Line IT Support Engineer include resolving tickets, handling issues and escalating where necessary. Key Technical Requirements for the 2nd Line ...

2nd Line IT Support Engineer Watford £35,000 - £45,000 DOE Hybrid: Two days onsite in Watford and three days working remotely from home Are you an experienced 2nd Line IT Support Engineer already operating at the upper … 2nd Line support? Do you combine strong Microsoft 365 and Intune knowledge with the confidence to work directly with clients and deliver an excellent customer experience? Are you looking for an MSP where you can take real ownership of technical issues and continue progressing towards 3rd Line ...

Role: 2nd Line IT Engineer Location: Southampton Salary: £31,000 Growing MSP | Cloud, Hybrid & Cyber Security Exposure | Progression into 3rd Line & Infrastructure Were partnered with a growing Managed Service Provider (MSP) in Southampton thats investing heavily in its technical team and the services … delivers to clients. Theyre now looking for a talented 2nd Line IT Engineer to join the business and take the next step in their technical career. This is much more than a typical 2nd Line support position. Youll work across a varied ...

Role: 2nd Line IT Engineer Location: Southampton Salary: £30,000 £35,000 Cloud-Focused MSP | Modern Cloud Infrastructure | Hybrid Technology Environment | Cloud, Infrastructure & Project Exposure Were partnered with a growing Managed Service Provider specialising in Cloud Infrastructure Services , supporting businesses with modern, secure and scalable … technology solutions. Due to continued growth, theyre now looking for a skilled 2nd Line IT Engineer to join their technical team and develop within a highly technical cloud-focused environment. This is far more than a traditional 2nd Line support role. Youll ...

Support Engineer - 2nd Line Support - £36k + Benefits Package. Location: Onsite Monday to Friday during term time - role is shared between 2 Schools - will be onsite x4 Days in Clapham, London & x1 Day in Belgravia, London. Onsite - Monday to Friday during Term Time/School … working hours & flexibility to work from home. *Education Sector experience preferred. *Must be Eligible to work in the UK. Seeking to secure a 1st & 2nd Line IT Support Engineer to support up to 800 members of staff. The role will work alongside a hands ...

their output aligns with the business, customer and Users requirements. This is achieved through the development, coaching, mentoring, organising and management of the second line JUNO Engineers. It is the responsibility of the JUNO Team Lead to ensure that all changes assigned to the JUNO Team, incidents, obsolescence … 2nd Line Engineers across 3, with direction for priorities provided by the 2nd Line Lead. Managing JUNO Second line technical support: Act as the focal point for the Internal and External stakeholders, to develop solutions, resolve problems, improve services and align JUNO ...

Role: 2nd Line IT Engineer Location: Bournemouth Salary: £33,000 £38,000 Cloud Infrastructure MSP | Secure IT Environment | Cloud, Infrastructure & Cyber Security | 2nd Line to 3rd Line Were working with a specialist Cloud Infrastructure MSP in Bournemouth that helps businesses … build, manage and support modern technology environments. With continued growth across the business, theyre looking to bring in a 2nd Line IT Engineer who wants to develop their technical career and become part of a team working with modern infrastructure. This is an opportunity ...

progress, not stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st/2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating … strong 1st Line level or early 2nd Line who wants broader exposure and clear development. The Opportunity You will join a busy, collaborative service desk supporting a wide range of external clients. The environment is structured but fast-moving, and you will gain hands ...

2nd Line Support Engineer Redditch Permanent - Full-time VIQU have partnered with a growing Managed Service Provider who are looking to recruit an experienced 2nd Line Support Engineer to join their team. This is a hands-on support role focused … virtualisation, making it well suited to an engineer with a broad technical grounding who enjoys working across different environments. Key Responsibilities Provide 2nd Line technical support across a range of customer environments Manage and resolve escalated support tickets within agreed SLAs Provide hands-on desktop ...

Lloyd Recruitment Services is pleased to be working with a leading Managed Services Provider in the search for an experienced 2nd Line Engineer to join their dynamic team in Camberley. The role: In this role, you will be an integral part of the technical team … handling 2nd line technical support queries using telephone and remote-based tools. You will work within SLAs, use the Helpdesk Management System and attend customer sites as required. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have ...

2nd Line IT Support Engineer/Helpdesk Analyst – Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged and not a Siloed environment? Successful … 2nd Line IT Support Engineer/Helpdesk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware/software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will consider candidates with on Prem experience that wants to convert ...

Role: 2nd Line IT Engineer Location: Bournemouth Salary: £36,000 Modern MSP Environment | Cloud & Cyber Security Exposure | Progression into 3rd Line & Infrastructure Were partnered with a growing and forward-thinking Managed Service Provider (MSP) in Bournemouth that delivers a wide range … cloud and cyber security solutions to businesses across the UK. Due to continued growth, theyre now looking for an experienced 2nd Line IT Engineer to join their technical team. This is an excellent opportunity for an engineer who wants to move beyond traditional ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £28,000 £31,000 Growing MSP | Cloud, Hybrid & Cyber Security Exposure | Clear Progression into 3rd Line Were partnered with a growing Managed Service Provider (MSP) in Southampton thats continuing to expand … career progression available . The company is committed to developing its engineers and providing a clear route from 1st Line into 2nd Line, 3rd Line and Infrastructure Engineering . Youll work alongside experienced technical professionals who can help you build the skills required ...

2nd Line Engineer | Bristol Salary: £32-37k Location: Bristol (Hybrid) Type: Full-time, permanent About the Opportunity We are recruiting on behalf of an established Bristol-based managed service provider with a reputation for strong engineering discipline and high-quality service. They are looking … 2nd Line Engineer to join their team. If you want a role where you are more than a "ticket-closer", and where you can be a mentor and a key contributor to technical processes, this could be the move for you. The Role ...

Description 2nd Line Engineer Location: Huntingdon, Cambridgeshire Clearance Level: High - DV 2nd Line engineers provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, Continual Service Improvement (CSI), and Change Request (CR) work on operational essential … problems to complex issues. Liaising with customers to ensure all issue are dealt within SLA and KPI set down by the customer. Provide Second line technical support: Have excellent knowledge of Virtualized Environments such as VMware and Hyper‐V, with knowledge of VMware horizon being an advantage; Have ...

2nd Line Support Engineer Location: London, SE1 Hybrid: 2 days onsite, 3 days remote Start: November Contract: 3 months contract We're looking for an experienced 2nd Line Support Engineer to join a small MSP providing managed IT and cyber … security services. You'll provide hands-on 2nd line support across multiple customer environments, taking ownership of technical issues through to resolution. Excellent customer service is essential , with a strong focus on communication, ticket ownership and keeping users regularly updated. Key Skills Strong 2nd Line ...

Support Engineer - 2nd Line Support - £36k + Benefits Package. Location: Onsite Monday to Friday during term time - role is shared between 2 Schools - will be onsite x4 Days in Clapham, London & x1 Day in Belgravia, London. Onsite - Monday to Friday during Term Time/School … working hours & flexibility to work from home. Education Sector experience preferred. Must be Eligible to work in the UK. Seeking to secure a 1st & 2nd Line IT Support Engineer to support up to 800 members of staff. The role will work alongside a hands ...

seeking an experienced and customer-focused 2nd Line Support Engineer to deliver exceptional remote IT support, resolve complex technical issues, and act as an escalation point for our Service Desk. This role is key to maintaining high service standards, building strong customer relationships, and ensuring … customer sites on an ad-hoc basis as required, for installs or onsite work. Skills and Experience: At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall. In-depth understanding ...

steadily growing Managed Service Provider based in Paddock Wood. As the business continues to welcome new customers, they are looking for an experienced 2nd Line Support Engineer to join their service desk team. This is a varied position where you will provide both remote … escalation point for 1st Line engineers and assist with technical installations and customer projects. What You Will Be Doing Providing 2nd Line remote and onsite technical support to a wide range of customers Acting as an escalation point for the 1st Line support ...

2nd Line IT Support Engineer – Microsoft 365 & Cyber Security Location: Kemble Salary: £34,000 – £38,000 DOE Job Type: Permanent, Full-Time Working Pattern: 4 days office/1 day home Additional Requirement: Full UK driving licence and access to a vehicle About the Role … Managed Service Provider, supporting a wide range of organisations with IT support, Microsoft 365 and cyber security solutions. They are looking for an experienced 2nd Line IT Support Engineer to join their technical team in the Gloucestershire area. This is a customer-focused role suited ...

2nd Line Network Engineer (24/7 Shift) Solihull, West Midlands £32,000 + 20% Shift Allowance (£38,400 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're seeking a talented 2nd Line … major incident response and structured 24/7 shift handovers. Delivering excellent customer service while maintaining SLA performance. Essential Skills Previous experience in a 2nd Line Network Support, Connectivity Engineer, NOC Engineer or Service Desk role. Strong troubleshooting and incident management skills. Experience ...

2nd Line IT Support Engineer Edinburgh | Permanent | £32,000 - £36,000 We're currently recruiting for an experienced 2nd Line IT Support Engineer to join a well-established Managed Service Provider based in Edinburgh. This is an excellent opportunity … technical projects, system upgrades and infrastructure deployments Mentor and support junior members of the service desk team Skills & Experience Required Previous experience in a 2nd Line IT Support position Strong Microsoft 365 administration skills Experience with Active Directory, Entra ID and Intune Knowledge of Windows 10/ ...

Title: 2nd Line Senior Service Desk Engineer Location: Preston, UK (2 days a week WFH) Employment Type: Full Time All applicants must have the right to work in the UK. About the Company Our client is a fast-growing MSP based in Preston, providing managed … support. 1 weekend in every 4 weeks is required and the service desk have a shift pattern. Role Overview We are seeking a Senior 2nd Line Support Engineer to join a busy service desk environment, providing advanced support to client IT users. You will ...

2nd Line Support Engineer Yateley, Hampshire Hybrid Opportunity Up to £40,000 per annum Our client is seeking an experienced 2nd Line Helpdesk Engineer to join their existing team, providing IT support to our customers via direct channels and escalation … from Service Desk. As the 2 nd Line Support Engineer, you will be responsible for offering support via phone, email, and a ticket management system as well as updating the internal knowledge base with resolutions for recurring issues. Key Responsibilities: Provide remote IT support to customers ...