Richmond Upon Thames, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
IT Support Engineer - 3rd Line - 2ndLine Support. Permanent. T6/MN/1247884. £36k + Benefits Package. 📍 Location: Onsite - Hampton Court, Greater London. 📍 Onsite Working: Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to … work in the UK. Leading School is seeking to secure a 3rd Line - 2ndLine IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2ndLine IT Support Engineer - 3 to … Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2ndLine Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. More ❯
Hampton Court, Greater London, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
IT Support Engineer - 3rd Line - 2ndLine Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School … is seeking to secure a 3rd Line - 2ndLine IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2ndLine IT Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin … SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2ndLine Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media More ❯
Senior IT Support Engineer, 2ndLine, 3rd Line, M365, Join to apply for the Senior IT Support Engineer, 2ndLine, 3rd Line, M365, role at Experis UK Senior IT Support Engineer, 2ndLine, 3rd Line, M365, 3 days ago … Be among the first 25 applicants Join to apply for the Senior IT Support Engineer, 2ndLine, 3rd Line, M365, role at Experis UK Senior IT Support Engineer, 2ndLine/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ️ Your Role: Lead, Troubleshoot, Enable … As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence. Core Responsibilities Windows Desktop & Server Management: Covering ADDS, DHCP, DNS, File Services, RDS, IIS More ❯
Senior IT Support Engineer, 2ndLine/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ️ Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows More ❯
This rapidly expanding IT services company in West Kent is seeking a dedicated and versatile 1st - 2ndline support engineer to join their customer-focused IT support team. IT Support Engineer – the role: This is a busy and very friendly & collaborative team. You’ll be operating in a service desk environment, with the … helpdesk support with some on-site duties at their clients. Customers are typically SMEs, with a few corporates, based Kent, East Sussex, Surrey, and SE London. IT Support Engineer – the person: Of prime importance, is a great personality – a real ‘people person’, with great client skills, a positive outlook; someone who enjoys both solving client issues and supporting … would ideally like someone with IT MSP (IT managed services) experience but will be flexible for the right person. Ideally candidates should be able to drive. IT Support Engineer – your Technical skills: Your strong technical support skills, should cover as much as possible of the below: - Windows 10, 11, Mac o/s - Windows Server, Group Policy, DNS More ❯
When registering to this job board, you will be redirected to the online application form. Please ensure that this is completed in full to facilitate review of your application. 2ndLine IT Support Engineer Location: Based in Stanmore/Berkshire - onsite Salary: £32,868 - £36,519 per annum, depending on experience. Job Level: 5B We … re seeking an experienced 2ndLine IT Support Engineer to work as part of a team providing 1st and 2ndline remote and on-site support across London and a site in Berkshire. The ideal candidate will have extensive experience in Windows Server and Desktop focused IT support. The position involves resolving … to work independently and provide team feedback. Strong documentation skills. Attention to detail, self-motivation, and excellent timekeeping. Interview Process 1st stage: 20-minute screening call via MS Teams. 2nd stage: On-site interview with the Hiring Manager and a team member. If interested, apply now. Our recruitment team will contact shortlisted candidates. We may close this vacancy early More ❯
Job Title: 2ndLine IT Support Engineer - Local Government Location: South-West London Contract Duration: Initial 2 months Day Rate: £250 per day (Inside IR35) Start Date: 17th March 2025 Work Arrangement: Office-based (No remote working) Salt Recruitment is currently seeking an experienced 2ndLine IT Support Engineer to … IT professional with strong troubleshooting skills and a background in public sector or corporate IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2ndline IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, Windows Server OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active … party suppliers and escalate issues where necessary. Ensure best practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2ndline IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune More ❯
Job Title: 2nd/3rd LineEngineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to £35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to a diverse range of clients across the North West and … provide reliable, proactive, and future-proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated support queries, managing complex IT … our support processes. You will work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2ndline engineers and More ❯
a broad tech stack, solving problems properly (not just closing tickets), and being part of a team that supports each other, you’ll feel right at home. As a 2ndLine Support Engineer, you’ll be the go-to person for escalated issues from the 1st line team, owning the resolution of technical … devices (macOS, iPads) PowerShell scripting and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) You’ll Thrive Here If: You’re already working in a 2ndLine role, or you’re a confident 1st Lineengineer who’s ready to step up and take on more ownership. You’ll More ❯
W Talent Market Deeping, England, United Kingdom Position: 2ndLine IT Support Engineer This is a great opportunity to join a team and provide broad, core technology support, with scope for training on technologies that you may not have experience upon, so you can really build your skill set. The role is very diverse, so More ❯
Senior IT Support Engineer, 2ndLine/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits 🛠️ Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you’ll be the escalation expert—leading on all things infrastructure and supporting mission-critical systems. You’ll be managing everything from Windows More ❯
2ndLine Support Engineer - Service Desk - Plymouth On-site work Full driving license is required for this role Salary - £27,000 - £32,500 depending on experience 2ndLine Support Engineer required for a leading client based in Plymouth. My client is currently seeking a We are seeking a skilled Second … Line Service Desk Engineer to join our dynamic Managed Service Provider (MSP) team, with the opportunity of fieldwork. This is an excellent opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or for an experienced MSP engineer seeking their next challenge … with a diverse range of technologies, clients, and security-focused environments, enhancing your technical expertise, problem-solving abilities, and client engagement skills. Key Skills and Responsibilities: Provide SecondLine technical support across desktops, servers, networks, and cloud services. Deliver on-site support for a high-security client, ensuring strict compliance with security policies. Troubleshoot and resolve escalated technical More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2ndLine IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2ndLine IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2ndline support engineer … After probation) ** Outstanding Training Programme ** Pension ** Paid for certifications ** Free Parking Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately - Please apply ASAP! Built More ❯
a wide range of technologies? If you are, we would like to hear from you as we have two positions available. One of the vacancies is for a solid 2ndLine Support Engineer and the other is for a 1st Line Support Engineer. SECONDLINE ROLE As the SecondLine … when required. Your key responsibilities will be resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2ndLine technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into … Requirements: • Genuine passion for technology and a real flair for customer interaction • Proven experience in a 1st line technical support role, with some exposure to 2ndline duties • Solid understanding of Windows operating systems, desktop and laptop hardware, and common software applications • Experience with software deployment tools and methodologies (desirable) • Excellent troubleshooting skills More ❯
wide range of technologies? If you are, we would like to hear from you as we have two positions available . One of the vacancies is for a solid 2ndLine Support Engineer and the other is for a 1st Line Support Engineer. SECONDLINE ROLE As the SecondLine … when required. Your key responsibilities will be resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2ndLine technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into … Requirements: Genuine passion for technology and a real flair for customer interaction Proven experience in a 1st line technical support role, with some exposure to 2ndline duties Solid understanding of Windows operating systems, desktop and laptop hardware, and common software applications Experience with software deployment tools and methodologies (desirable) Excellent troubleshooting skills More ❯
Erskine, Scotland, United Kingdom Hybrid / WFH Options
DXC Technology Inc
Job Description: iAction Engineer – Roles, Responsibilities … and Specifications This role provides user-provisioned desktop-based operational service and support for multiple clients. The successful candidate will join a highly skilled team of support engineers providing 2ndline technical support. The role requires a flexible work ethic and a pragmatic approach to IT support. Candidates should have a first/secondline … customer service and communication skills, along with methodical troubleshooting techniques. This role will require some working from the DXC site in Erskine. The team is responsible for providing remote 2ndline support within a cloud environment supporting Windows Server 2003/2008 R2/7/10. You will provide telephone technical support to end users, on More ❯
Are you a driven, ambitious, and professional IT Support Engineer looking for growth, rewards, and to join a company that makes a significant difference in the lives of learners? Joskos Solutions is the ICT partner that schools trust, delivering outstanding service and support while keeping education at the core of our work. Our vision is to become the More ❯
2ndLine IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2ndLine IT Support Engineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential Requirements of the 2ndLine IT Support Engineer: 3+ years in an IT support role with robust 2ndline support capabilities … by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). 2ndLine IT Support Engineer London Up to More ❯
2ndLine IT Support Engineer2ndLine IT Support Engineer – Social Messaging Platform – Horsham, West Sussex (Tech stack: 2ndLine IT Support Engineer, Windows, 1st Line, Windows Server, Office 365, Active Directory, Exchange, Intune, Azure, Microsoft Endpoint Manager, ITIL, Service Desk, Desktop Support … firm foothold in the UK and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLine IT Support Engineer (Windows) with strong exposure to 1st line duties and a solid foundation in the Microsoft/Windows technology stack. … be the go-to person for escalated support queries and play a vital role in ensuring end users remain productive and satisfied with the IT service provided. Responsibilities: Provide 2ndline IT support for Windows-based systems. Troubleshoot and resolve escalated support queries. Support a range of user devices including PCs, laptops, and mobile phones. Ensure end More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Interface Recruitment UK
2ndLine IT Support Engineer Company salary and benefits Career development & opportunities -Microsoft qualifications -Mentoring opportunities -Performance reviews -Diverse community -Workplace culture -Flexible scheduling -Flexible working from home -Social events -Company pension scheme -Onsite parking -Overtime -Use of company vehicles -20 Days Holidays, plus bank holidays + Birthday off -Company laptop As a result of … continued expansion, we're looking for an experienced 2ndline IT support engineer to join our successful, growing team and provide a first class technical service to our expanding customer base.The 2ndLine Support Engineer role will be well suited to someone who has experience in this kind of role … management tasks• Report, update and track incidents using service desk system• Ensure that customers are kept up to date at all times Skill requirements: • Experience in providing 1st/2ndLine IT support, ideally in a helpdesk/MSP environment• Technical knowledge of Microsoft Windows, both desktop and server operating systems• Excellent communication skills - both written and More ❯
The Opportunity: My client working are a managed service provider currently looking for a 2ndLine IT Support Engineer to join their team in a unique split role - 50% working directly with a high-security client, on-site, in Plymouth, 50% supporting multiple MSP customers remotely and on-site. This is a fantastic opportunity for … problem-solving and client engagement. Skills and Experience: Ability to work under pressure and manage multiple projects 2+ years' experience in a similar helpdesk or IT environment within a 2ndLine role essential Full driving licence is essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print Management … CompTIA+, Network + would be advantageous Experience of Agile methodologies would an advantage Applications: To learn more about our client and this great opportunity on offer working as a 2ndLine IT Support Engineer please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest More ❯
London, England, United Kingdom Hybrid / WFH Options
Support Tree
Skills Required : Active Directory Windows Server Networking Troubleshooting Remote support tools EntraID Microsoft 365 ITIL Framework Backup Solutions Firewall Configuration VoIP Systems Job Title and Location · Job Title: 2ndLineEngineer – Managed Services Provider (MSP) · Location: London, UK (1 day home working per week after probation) · Salary: £30k to £40k incl Performance related bonus + … proactive support has earned us a reputation as a trusted MSP. We pride ourselves on our team values of growth, care, humility, and teamwork. We are seeking a skilled 2ndLineEngineer to join our dedicated and collaborative team as we continue to expand. The Role As a 2ndLineEngineer … in training sessions and workshops to stay updated with the latest technologies and best practices. Credentials and Experience Proven minimum 3 Years MSP helpdesk experience and minimum 1 year, 2ndline experience within an MSP environment Good understanding of Windows Server, Active Directory, Exchange, Office 365, and Azure (EntraID) Experience with non-cisco firewalls (SonicWALL/FortiGate More ❯
JOB TITLE: 2ndLine Support Engineer LOCATION: London PACKAGE: £35,000 - £40,000 - Benefits Include (but not limited to): 4% Minimum employee Contribution, Pension Advisors, Life Insurance, Income protection, Health Cash Plan, Private Medical and Dental, Cycle to work Scheme, Wellness platform, IT Equipment Purchase scheme, Electric Car Scheme and more! WAY OF WORKING: Full More ❯
Social network you want to login/join with: My client a leading MSP in the City of London are looking for an experience ' 2ndLine Support ' to join them on a permanent basis. The 2ndLine Support Engineer will be responsible for providing support to customers for the more complex and … change, knowledge, and configuration management. This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2ndLine Support Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven Experience in Managed Services: Demonstrated ability to support multiple clients More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
Job Title: Projects engineer2ndline Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 45k per annum DOE Benefits: 25 + company pension Training: Tailored career path with industry vendor training Do you love successfully delivering IT projects to a range of clients? Do you have a proven track record of working in a … multi-client, multi-disciplinary MSP environment? Do you have Secondline service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive? If so, we are looking for you to join our team as a Projects Engineer! HOW YOULL MAKE More ❯