years proven experience in a 2nd Line support role within an MSP environment. Strong knowledge of: Windows Server Virtual Environments (VMWare) SQL Server MS Windows Networking LAN, WAN, VPN and Wireless Active Directory Antivirus Office 365 administration Networking (TCP/IP, DNS, DHCP) Firewalls (NAT/PAT/ACL’s) Excellent troubleshooting and problem-solving skills. Relevant certifications (e.g., Microsoft More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Parkinson Lee
years proven experience in a 2nd Line support role within an MSP environment. Strong knowledge of: Windows Server Virtual Environments (VMWare) SQL Server MS Windows Networking LAN, WAN, VPN and Wireless Active Directory Antivirus Office 365 administration Networking (TCP/IP, DNS, DHCP) Firewalls (NAT/PAT/ACL's) Excellent troubleshooting and problem-solving skills. Relevant certifications (e.g., Microsoft More ❯
and receipt printers. Strong knowledge of Windows OS, Windows Server, and Active Directory. Experience with Microsoft 365 administration & troubleshooting. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Skilled in hardware troubleshooting (desktops, laptops, printers, retail peripherals). Familiarity with remote support tools and ticketing systems. Excellent communication and customer service skills, particularly in retail IT support. More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
and receipt printers. Strong knowledge of Windows OS, Windows Server, and Active Directory. Experience with Microsoft 365 administration & troubleshooting. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Skilled in hardware troubleshooting (desktops, laptops, printers, retail peripherals). Familiarity with remote support tools and ticketing systems. Excellent communication and customer service skills, particularly in retail IT support. More ❯
and receipt printers. Strong knowledge of Windows OS, Windows Server, and Active Directory. Experience with Microsoft 365 administration & troubleshooting. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Skilled in hardware troubleshooting (desktops, laptops, printers, retail peripherals). Familiarity with remote support tools and ticketing systems. Excellent communication and customer service skills, particularly in retail IT support. More ❯
Alto), VLANs, QoS, and Cisco ISE/DNA Center Experience with wireless deployments (Cisco Meraki or equivalent) in high-density/temporary environments Ability to build and manage secure VPN tunnels and site-to-site connections globally Knowledge of cybersecurity principles, threat management, and network segmentation Experience with network monitoring tools (SolarWinds, PRTG, NetFlow) and scripting (Python, Ansible) is advantageous More ❯
and routing expertise Bare-metal server management & disaster recovery Linux & Windows Server administration MySQL server administration & SQL skills Proxmox VE & cluster administration (incl. PBS) OPNsense/pfSense firewall management VPN configuration (OpenVPN, WireGuard) Authentik (SSO/identity management) Docker containerization Python scripting for automation Git version control Desirable (Future-Facing Skills): Infrastructure as Code (Terraform, Pulumi, Ansible) Container orchestration (Kubernetes More ❯
and routing expertise Bare-metal server management & disaster recovery Linux & Windows Server administration MySQL server administration & SQL skills Proxmox VE & cluster administration (incl. PBS) OPNsense/pfSense firewall management VPN configuration (OpenVPN, WireGuard) Authentik (SSO/identity management) Docker containerization Python scripting for automation Git version control Desirable (Future-Facing Skills): Infrastructure as Code (Terraform, Pulumi, Ansible) Container orchestration (Kubernetes More ❯
and routing expertise Bare-metal server management & disaster recovery Linux & Windows Server administration MySQL server administration & SQL skills Proxmox VE & cluster administration (incl. PBS) OPNsense/pfSense firewall management VPN configuration (OpenVPN, WireGuard) Authentik (SSO/identity management) Docker containerization Python scripting for automation Git version control Desirable (Future-Facing Skills): Infrastructure as Code (Terraform, Pulumi, Ansible) Container orchestration (Kubernetes More ❯
and replication operations Configure, Manage and Support various OCI Network Components covering VCNs, Network Firewall, WAF including connectivity to on-premise Data Center via Fastconnect or S-2-S VPN Setups Configure, Manage and Support Oracle Cloud High Availability and Disaster Recovery Setups for various OCI Services including Oracle Analytics Cloud (OAC), Autonomous Databases (ADW/ATP), Oracle Integration Cloud More ❯
and replication operations Configure, Manage and Support various OCI Network Components covering VCNs, Network Firewall, WAF including connectivity to on-premise Data Center via Fastconnect or S-2-S VPN Setups Configure, Manage and Support Oracle Cloud High Availability and Disaster Recovery Setups for various OCI Services including Oracle Analytics Cloud (OAC), Autonomous Databases (ADW/ATP), Oracle Integration Cloud More ❯
and replication operations Configure, Manage and Support various OCI Network Components covering VCNs, Network Firewall, WAF including connectivity to on-premise Data Center via Fastconnect or S-2-S VPN Setups Configure, Manage and Support Oracle Cloud High Availability and Disaster Recovery Setups for various OCI Services including Oracle Analytics Cloud (OAC), Autonomous Databases (ADW/ATP), Oracle Integration Cloud More ❯
problems Troubleshooting technical issues Ensuring that the IT processes are adhered to Building and configuring PCs and laptops as well as loading software, Setup applications like outlook, Wi-Fi, VPN and Backup Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. Tracking work tickets on ITIL based ticketing system like Service Now. Troubleshooting More ❯
problems Troubleshooting technical issues Ensuring that the IT processes are adhered to Building and configuring PCs and laptops as well as loading software, Setup applications like outlook, Wi-Fi, VPN and Backup Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. Tracking work tickets on ITIL based ticketing system like Service Now. Troubleshooting More ❯
infrastructure including virtualization storage and networking. Knowledge of on premises automation tools (e.g. Ansible Puppet Chef). Proficiency in designing and implementing secure connectivity solutions (e.g. VPNs Direct Connect VPN Gateways). Experience in integrating on premi Public cloud technologies (AWS, Azure, IBM Cloud, Kubernetes etc.) Strong understanding & delivery experience of cloud native architectures Good understanding of scaled agile delivery More ❯
to ITIL process workflow. Ensuring that the IT processes are adhered to Building and configuring PCs and laptops as well as loading software, Setup applications like outlook, Wi-Fi, VPN and Backup Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. Tracking work tickets on ITIL based ticketing system like Service Now. Troubleshooting More ❯
Desk or Helpdesk role Strong knowledge of Windows OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
CV Screen Ltd
technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary What Experience is Required: Proficient in RAS, VPN, and remote access tools Solid networking and TCP/IP knowledge Skilled in SQL Server 2016+ Proficient with SCCM Knowledge of NHS/healthcare software is desirable Experience with enterprise More ❯
Deployment Manager, Update the AMDB (Asset Management Database), configuration and support of equipment. Key Requirements Manage laptop and device handover to multiple users and sites Support printers, scanners, wireless, VPN, etc. IT equipment Install/Move/Add/Change and Disposal (data wipe and end of life support) Provide onsite engineering support for clinic deployments Communicate deployment status Maintain More ❯
and support of equipment. What is the technical environment, & minimum (technical) skills/experience needed? Manage laptop and device handover to multiple users and sites Support printers, scanners, wireless, VPN, etc. IT equipment Install/Move/Add/Change and Disposal (data wipe and end of life support) Provide onsite engineering support for clinic deployments Communicate deployment status Maintain More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
Nextech Group Limited
Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT More ❯
Network Support Engineer - Permanent - £33,000 to £40,000 We have an exciting opportunity for a Network Support Engineer to join a leading company. This will be a varied role where you will support the day-to-day network operations More ❯
team that values knowledge sharing, personal growth, and great communication. Core Responsibilities. Level 1 (Core Technician/Triage) Manage incoming tickets and triage user requests Troubleshoot endpoint, network, and VPN issues Support new user setups, deletions, and policy changes via Intune Maintain and update internal knowledge base articles Communicate clearly and confidently with customers Level 2 (Intermediate/Escalation) Handle … Strong troubleshooting and analytical mindset Excellent written and verbal communication skills Windows 10/11 usage and support experience Remote support tools (RMM, Intune, etc.) Basic networking (DNS, DHCP, VPN, Wi-Fi) Ticketing system experience (any PSA or ITSM) Security-first mindset — awareness of current cyber threats and trends Nice to Have Microsoft 365 admin experience PowerShell scripting EDR/ More ❯
