Telecom Support Engineer - 2nd Line Escalations (Hybrid)
- Location
- Belfast, Northern Ireland, United Kingdom
Northern Ireland About Simplicity Group Simplicity Group specialise in fully managed communications and technology solutions for businesses across the UK and Ireland, including VoIP phone systems, broadband, connectivity, and cloud collaboration platforms. With our HQ in Belfast and a growing team across the UK and Ireland, we partner with leading … focused on: Complex fault resolution High-quality case ownership You will act as the primary escalation point from first line support, working across VoIP, broadband, and network environments. This role combines second line technical responsibility with a flexible, team‐first approach to support delivery. What Makes This Role Different ...