backup solutions and day-to-day management Office 365 and Azure experience including exchange online setup, SharePoint data structure Administration of VMware and Hyper-V platforms Experience in provisioning VOIP devices PowerShell knowledge. Strong Ability to communicate well with other people Able to create detailed documentation Clean UK Driving licence More ❯
Worcester, Worcestershire, West Midlands, United Kingdom
Get Staffed Online Recruitment
and project rollouts, ensuring minimal disruption to end users. Flexible with travel requirements, including visits to non-local sites when necessary. Nice to haves: Understanding of 3CX and other VoIP/telephony platforms. Background in a Managed Service Provider (MSP) environment. Working knowledge of Linux-based systems and administration. Experience with Amazon Web Services (AWS) cloud infrastructure. Qualifications and Education More ❯
WS1, Walsall, West Midlands (County), United Kingdom
Next Move Recruitment Ltd
Strong working knowledge of Microsoft technologies, including Office 365, Active Directory, Windows Server, and Azure. Solid understanding of networking principles: VPN, DNS, DHCP, VLANs, NAT. Familiarity with backup solutions, VoIP systems, and virtualisation (Hyper-V/VMware). Excellent problem-solving skills and a proactive, client-first mindset. Professionalism, strong time management, and clear communication are essential. Clean UK Driver More ❯
Leicester, England, United Kingdom Hybrid / WFH Options
Digital Waffle
support Microsoft technologies including Exchange Server, Active Directory, SharePoint, and Windows Server OS. Manage and configure Storage Area Networks (SAN) and backup systems. Implement and maintain Cisco Unified Communication VOIP platforms. Key Skills & Experience: Candidates should have relevant experience in at least three of the following areas: Strong knowledge of Microsoft platforms (Exchange Server, Active Directory, SharePoint, Windows Server OS … V). Strong understanding of IT security (network, server, and application layers). Hands-on experience with cloud platforms (Azure, AWS, Google Cloud). Knowledge of Cisco Unified Communication VOIP platforms. Ideal Candidate Attributes: A disciplined, analytical thinker who can work effectively under pressure. Self-motivated and capable of managing multiple tasks and competing deadlines. A passion for deep technical More ❯
Long Whatton, Leicestershire, UK Hybrid / WFH Options
MRTC Ltd (Midlands Radiotelephone Centre Ltd)
and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
EA FIRST LTD
Analytical mindset with strong problem-Able to work and communicate effectively with remote teams. Excellent understanding of LAN (IP addressing, vlans, routing, layer 2/3), Telecoms (Analogue, SIP, VOIP), Identity management (Active Directory), network services (DHCP, NTP etc), Wi-Fi, Windows Server, Windows PC. Strong documentation skills (diagrams, design, requirements management etc). Able to work and communicate effectively More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
EA FIRST LTD
APM). Hold Technical Certifications in relevant technologies (Microsoft, Networking, Cyber Security). A broad understanding of LAN (IP addressing, vlans, routing, layer 2/3), Telecoms (Analogue, SIP, VOIP), Identity management (Active Directory), network services (DHCP, NTP etc), Wi-Fi, Windows Server, Windows PC. Previous experience of planning and managing infrastructure projects across multiple sites. Delivery of IT infrastructure More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Nottingham City Council
Experience of providing Active Directory, Microsoft Exchange and Azure administration, plus awareness of a wide range of Microsoft technologies such as Windows 10/11, Office 365, along with VoIP and a broad understanding of corporate applications. Will be required to possess excellent troubleshooting skills to triage end-user hardware, software and operating system issues, basic networking, telephony problems, printing More ❯
producing departmental related documents Strong communication skills at all levels within the business and with customers Able to manage and prioritise numerous projects simultaneously Desirable Qualifications: Experience in Administering VOIP/NETAPP technology systems Appliances administration Previous experience in help desk/technical support environment ITIL and Prince 2 certifications TCP/IP Protocol Stack and DNS, DHCP & A/ More ❯
problem-solving skills and attention to detail. • ITIL Foundation Certification. • Experience with ITSM/call management systems. • Working knowledge of Microsoft Office, Windows OS, Active Directory. • Familiarity with Cisco VoIP and video conferencing tools. If you're a results-driven Service Desk Analyst with a passion for delivering high-quality IT support, we want to hear from you. Immediate start. More ❯
Microsoft products such as Active Directory, Intune and M365 Knowledge of managing SQL Group Policy Management and Administration Management of Windows Servers Management of Linux (Multiple Distros) Management of VOIP Phone Systems Setup and management of SIEM solutions, including Windows Event Forwarding Hypervisor and VMWare management Anti-Virus Support and Administration Security Auditing and Patching Administration Problem Management and Critical More ❯
Birmingham Airport, Birmingham, West Midlands, England, United Kingdom
RT Consulting
ITIL Foundation Certificate (or working knowledge of ITIL principles) Familiarity with ITSM/call management systems Working knowledge of: Microsoft Office and Windows Operating Systems Microsoft Active Directory Cisco VoIP and Video Conferencing systems Why Join RT Consulting? Joining the RT Society means more than just project deployment. You become part of a community of experienced professionals. As a member More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Resource Group
Understanding of Operational Technology and IoT and how these can exist along side IT. • Practical knowledge of Okta or similar IDP platforms. • Experience with AWS products. • Zoom Video Conferencing & VOIP administration. • Microsoft Office 365 & Azure AD administration. • Windows Desktop deployment, maintenance, and management practices (InTune/SCCM). • Powershell & scripting capability Candidates who are currently an IT Support Engineer (3rd More ❯
Rhodesia, Nottinghamshire, United Kingdom Hybrid / WFH Options
Omega Resource Group
Understanding of Operational Technology and IoT and how these can exist along side IT. • Practical knowledge of Okta or similar IDP platforms. • Experience with AWS products. • Zoom Video Conferencing & VOIP administration. • Microsoft Office 365 & Azure AD administration. • Windows Desktop deployment, maintenance, and management practices (InTune/SCCM). • Powershell & scripting capability Candidates who are currently an IT Support Engineer (3rd More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Spectrum IT Recruitment
takes? Bachelor's degree in Telecommunications or related field or equivalent work experience 3+ years' experience in telecommunications Experience with T1, DS3, OC3, OC12 install and test Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc) Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum Medical Insurance, Pension
to find an SC or DV-cleared Service Desk Analyst to work on-site in Birmingham! Experience in 1st line support, and dealing with IT tickets is key! Cisco VoIP, Microsoft office suite, and Microsoft active directory are all good to have and while ITIL qualifications are not needed, they are beneficial! Your Role: • Provide primary interface with customers via More ❯
with a service management framework (ITIL beneficial) Intermediate knowledge of Microsoft Office Applications Intermediate knowledge of Microsoft Operating Systems Intermediate knowledge of Microsoft Active Directory Basic knowledge of Cisco VoIP and Video Conferencing systems Key Tasks Communicate effectively with customers and third parties via telephone, email, and video conference daily Log incidents, service requests, problems, changes, and knowledge within an More ❯
framework (ITIL beneficial) * Intermediate working knowledge of Microsoft Office Applications * Intermediate working knowledge of Microsoft Operations Systems * Intermediate working knowledge of Microsoft Active Directory * Basic working knowledge of Cisco VoIP and Video Conferencing systems Key Tasks The post holder will be required to do the following: * Communicate effectively with customers and third parties via telephone, email and video conference on More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
ARM
framework (ITIL beneficial) * Intermediate working knowledge of Microsoft Office Applications * Intermediate working knowledge of Microsoft Operations Systems * Intermediate working knowledge of Microsoft Active Directory * Basic working knowledge of Cisco VoIP and Video Conferencing systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Senior Technical Account Manager - SaaS, VoIP, SIP If you are looking to progress your career in Professional Services, have a strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a … Requirements: 5+ years in a Technical Services role in SaaS/software, telecommunications or in call/contact centre technology. Sound technical knowledge of TCP/IP networking and VoIP technology. A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP) Demonstrated technical problem solving proficiency Software and/or Telephony. Excellent analytical and advanced troubleshooting skills More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Robertson Sumner Ltd
with strategic on-site client engagement. The successful candidate will work closely with sales consultants to deliver tailored, impactful pre-sales support in Azure, Microsoft 365/O365, cybersecurity, VoIP, connectivity, and print technologies. Why This Role Stands Out Leading Microsoft-Focused Expertise: Join a company established for over 35 years as a Microsoft Partner, specialising in cloud, workplace collaboration … demonstrable deployment history. Consultative Approach: Strong communication skills with the ability to translate technical capability into business value for a range of stakeholders. Broad IT Insight: Awareness of cybersecurity, VoIP, networks, connectivity, and print+document management—understanding end-to-end IT landscapes. Client-Facing Confidence: Comfortable leading workshops, demonstrations, and solution walkthroughs. Team Player Ethos: Collaborative, solution-oriented, self-driven attitude More ❯
The Green Recruitment Company is working with a Telecommunication group seeking an Installations Technician with Telecommunications and hosted VOIP background. This is a Remote Field-Based Support and Installations role that reports directly into Client Services. This role would be ideal for a telecommunications technician with hosted VoIP knowledge, familiar with cloud-based communications solutions, along with experience in both More ❯
Birmingham, West Midlands, England, United Kingdom
Reed
systems. Experience with a service management framework (ITIL beneficial). Intermediate working knowledge of Microsoft Office Applications, Microsoft Operations Systems, and Microsoft Active Directory. Basic working knowledge of Cisco VoIP and Video Conferencing systems. Benefits: Competitive salary and benefits package. Opportunity to work in a critical support role within a dynamic environment. Comprehensive training and development opportunities. To apply for More ❯
Birmingham, West Midlands, England, United Kingdom
Reed
systems. Experience with a service management framework (ITIL beneficial). Intermediate working knowledge of Microsoft Office Applications, Microsoft Operations Systems, and Microsoft Active Directory. Basic working knowledge of Cisco VoIP and Video Conferencing systems. To apply for this Service Desk Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this More ❯
the Secret Internet Protocol Router Network (SIPRNet) laptop and Secure Video Teleconference (SVTC). Provide staff level training for Non-Secure Internet Protocol Router Network (NIPR) systems, SIPR systems, VOIP phones, Mobile devices, and O365 Teams meetings. Act as the JPM CBRN P point of contact with various support providers (e.g., Marine Corps Systems Command (MCSC) Service Desk, Enterprise Service More ❯