12 of 12 VoIP Jobs in the Midlands

switches and internet connectivity. Support virtualisation platforms including VMware and Hyper-V. Assist with backup and disaster recovery solutions, including Veeam. Provide support for VoIP and telephony systems, including 3CX. Manage and resolve support tickets in line with agreed SLAs. Assist with customer onboarding, system deployments and infrastructure improvements. Attend ...

Endpoint protection, Microsoft security technologies, email security, backup and disaster recovery Experience delivering Microsoft 365 migrations and infrastructure projects Experience with PowerShell, 3CX/VoIP, Linux, AWS or relevant Microsoft/CompTIA certifications would be advantageous, but isn't essential. You'll also need strong problem-solving and communication skills ...

principles, security and patch management. Experience using IT ticketing systems and service management tools. Familiarity with ITIL practices would be beneficial. Knowledge of 3CX VoIP systems would be an advantage. Excellent communication, customer service and problem-solving skills. A proactive approach, with the ability to work independently and as part ...

access across Microsoft 365, Active Directory and SAP, including joiners, movers and leavers Setting up and maintaining laptops, desktops, mobiles, printers and telephony (VoIP) Supporting SAP users, user access and data reporting across departments Carrying out routine maintenance, patching, backups and disaster recovery testing Keeping our environment secure with endpoint ...

technical documentation on system installation and support procedures. Providing customer training Working closely with the service delivery and project teams. Skills Required: Understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLANs, QoS DNS, DHCP, LANs & WANs and familiarity with using diagnostics tools such as Wireshark. ...

your own vehicle. Right to work in the UK. Desirable Skills Whilst not essential, the following would be advantageous: Experience supporting 3CX or other VoIP platforms Linux administration experience Knowledge of AWS cloud platforms Relevant Microsoft, CompTIA, or vendor certifications PowerShell and advanced scripting On Offer Competitive salary based … cloud technologies A chance to make a real impact within a growing and ambitious technology business About Delivering managed IT services, cybersecurity services, connectivity, VoIP, software development, and IT consultancy to varied Enterprise and SME organisations across the UK. Building long-term customer relationships through exceptional service, technical excellence ...

assist in the testing of new software packages and services packs to ensure full system compatibility and stability before deployment. To maintain the Mitel VOIP telephony systems and report on deviations from the norm. To configure and maintain the various CCTV systems used across the group. To install and configure ...

against SLAs, challenging tickets closed before they're fixed and spotting recurring weaknesses early Owning user access and systems control across Microsoft 365, the VoIP telephone system and other platforms, including 2FA Administering core platforms such as Microsoft 365 and managing licence and SaaS spend to find real cost savings ...

administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Knowledge of 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity for a 1st/2nd Line IT Support Technician to join ...

Helpdesk Technician - Level 3 will include: Acting as the primary third-line escalation point for complex, sensitive, and high-priority incidents across IT and VoIP systems, taking full ownership through to resolution. Diagnosing and resolving advanced technical issues across Windows Server, Microsoft 365, Entra ID, networking, security, and endpoint management … backup and disaster recovery solutions. Excellent diagnostic and analytical capabilities with a calm, logical approach to resolving high-pressure technical incidents. Desirable exposure to VoIP telephony platforms such as 3CX, PowerShell scripting for automation, or relevant certifications such as Microsoft MD-102, MS-102, or AZ-104. THE BENEFITS ...

+ Strong Package Are you a 2nd/3rd Line Voice & Network Engineer looking for more variety and responsibility? Want to work across VoIP, networking, connectivity, security, site design, installations and Cyber Essentials rather than being tied to a service desk? This could be an excellent next move. An established … genuinely varied, hands-on position covering 2nd and 3rd line support, technical projects and client-facing engineering. You'll work across: Hosted voice and VoIP solutions Network design, connectivity and security Site surveys, installations and configuration SBCs and carrier integrations Complex fault finding and root-cause analysis Cyber Essentials assessments ...

environment, so you'll need to understand the technology your team is supporting. You'll have working knowledge across areas such as: Managed IT, VoIP, Networking, Connectivity, Cyber Security, Cloud You don't need to be the person fixing the technical issue yourself but you do need to know enough … agents and technical engineers Hands-on experience administering/configuring a PSA system - ideally HaloPSA or similar Strong understanding of managed IT, networking, connectivity, VoIP and cyber security A proven track record of improving service performance, with the numbers to demonstrate your impact The confidence to deal directly with senior ...