Junior Application Support Engineer
- Hiring Organisation
- 17918
- Location
- Reading, Berkshire, United Kingdom
Management. Responsibilities Performing early morning checks to ensure applications are healthy before the users log in. Monitor, diagnose and resolve technical issues related to Windows desktop and server-based applications. Manage incoming support requests ensuring all issues are troubleshooted and prioritised according to SLA. Assist in the deployment … software patches, upgrades and configuration changes across Production and Non-Production environments. Investigate Windows Event Viewer and Application log analysis to identify root causes of application errors. Create and update "how to guides" and knowledge base articles for common fixes and internal processes. Collaborate closely with other application engineers ...