Remote 1st Line Support Jobs

1 to 25 of 128 Remote 1st Line Support Jobs

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223

Birmingham, England, United Kingdom
Hybrid / WFH Options
Beautyk Creative
Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative Support Analyst, 1st line, Office … Active Directory, Hybrid, COR7223 1 week ago Be among the first 25 applicants Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative We're looking for a 1st line Support … join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a More ❯
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1St Line IT Desk Support Engineer

Dudley, England, United Kingdom
Hybrid / WFH Options
Austin Fraser
View these similar available jobs instead: Date Added: Today Field Installation Support Job DescriptionField Installation Support (36332)Can you bring your technical skills to our customer service department? Join our team covering UK & Ireland and enjoy a collaborative culture that empowers you to build a career … the office, 2x from homeAre you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join... Job Description1st Line Support Analyst in West Bromwich required Location: West … the office, 2x from homeAre you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join... Job DescriptionWe are TXP. We help businesses and organisations move forward, at pace and at More ❯
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1st Line Support - Part-Time

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
The Channel Recruiter
JOB TITLE : 1st Line IT Support – Part Time SALARY: £12,800 per annum SETTING: 20 hours per week – Monday-Friday 08:00 – 12:00 (flexible) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Due to an ever growing team, we are looking for 1st Line IT support candidates to help with their clients with all technical issues that come in by either phone or … email. LOCATION : Nottingham – Hybrid working once training complete – 3 days in the office and 2 from home JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries More ❯
Employment Type: Permanent
Salary: £12800/annum
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1st Line Support Team Leader

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
Job Title: 1st Line Support Team Leader Location: Sheffield (Hybrid - 3 days office/2 days remote) Salary: Up to £35,000 Employment Type: Full Time, Permanent About the Role: We are seeking a motivated and experienced 1st Line Support … opportunity to combine hands-on technical support with team leadership and operational responsibilities. You'll lead a small, dynamic team providing exceptional 1st line IT support to a diverse customer base, ensuring high standards of service delivery while supporting internal process improvements. The … performance, and handling technical escalations to 2nd/3rd line teams. Key Responsibilities: Team Leadership & Management Lead and mentor a team of 1st Line Support Technicians, ensuring effective daily operations and positive team morale. Conduct regular 1-to-1s, probation reviews, and performance More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
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1St Line Support Engineer

Basingstoke, England, United Kingdom
Hybrid / WFH Options
Austin Fraser
Gold Partner, Fleet (Hampshire)] Fleet Job DescriptionERP/D365BC Support Analyst – [£40-45k, Hybrid, Gold Partner, Fleet (Hampshire)]RoleYou will provide 1st/2nd line support to a wide range of users and clients using ERP/Microsoft Dynamics 365 Business Central.Key … ResponsibilitiesDelivering 1st and 2nd line functional support... ERP/D365BC Support Analyst - [£40K, Hybrid, Gold Partner, Fleet (Hampshire)] Fleet Job DescriptionERP/D365BC Support Analyst – [£40-45k, Hybrid, Gold Partner, Fleet (Hampshire)]RoleYou will provide 1st/2nd line support to a wide range of users and clients using ERP/Microsoft Dynamics 365 Business Central.Key ResponsibilitiesDelivering 1st and 2nd line functional support... Job Description4th Line Exchange Support EngineerLocation: Basingstoke, full time onsite - Occasional travel to LondonRate 600pdStart More ❯
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1st Line IT Support Engineer – Desktop, SaaS, Applications – Hybrid – 19353 Ref: 19353

Sheffield, England, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week … engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management … choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer More ❯
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1st Line IT Support

Livingston, West Lothian, Scotland, United Kingdom
Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1st Line IT Support SALARY: £24,500 per annum SETTING: Office based with two days a week working from home after the first 8 weeks of training is completed. 1 in 6 weekends working. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to … evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be … are also happy to consider applicants with a strong customer service background who has an interest in IT – full training will be provided. KEYWORDS : 1st Line IT Support, 1st Line, 1st Line Helpdesk, 1st Line Technical More ❯
Employment Type: Permanent, Work From Home
Salary: £24,000
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1st Line IT Support Engineer - Desktop, SaaS, Applications - Hybrid

Sheffield, England, United Kingdom
Hybrid / WFH Options
VoiceWorks
an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role At a Glance 1st Line IT Support Engineer - Desktop, SaaS, Applications Location: Sheffield (S8)/Hybrid 2 Fixed Days Per Week Salary … Supporting, engaging, and managing clients' use of our vending management system to enhance their profitability and efficiency. Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us We are SB Software. Our vending management … and expanding rapidly as new clients join us. A typical week as a SaaS/IT Support Engineer: Responding effectively to first-line support queries from customers via phone and email Providing accurate, efficient, and customer-focused responses Escalating issues to 2nd line More ❯
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First Line Analyst: Desktop, Ticketing, Support, Helpdesk, Floorwalking

London, England, United Kingdom
Hybrid / WFH Options
Austin Fraser
View these similar available jobs instead: Date Added: 14 Jun 2025 IT Helpdesk Desktop Support Analyst Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced … Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I … for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for... Job DescriptionHelp Desk – Desktop Support More ❯
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1st Line Technical Support

East Hyde, England, United Kingdom
Hybrid / WFH Options
Eligo Recruitment
1st Line Technical Support – Cloud-Connected Electronic Systems | Office-Based – Luton Support | Electronics | Cloud-Based Medical & Optical Technology Salary: Up to £35,000 + Monthly Bonus Location: Luton (Office-Based) Hours: Monday to Friday, 08:30 – 17:00 Are you from an IT … Home Automation and CCTV to Access Control and beyond, our client is driving the future of smart, secure technology. They’re looking for a 1st Line Technical Support Specialist at their Luton HQ, ideally someone with hands-on experience in electronic systems that integrate with … cloud-connected systems, such as those found in medical imaging, diagnostic equipment, optical devices, or similar technology sectors. Key Requirements: Previous experience in a 1st Line Support, Helpdesk, or technical customer service role Exposure to cloud-based systems and networked devices Background in electronics, (&/ More ❯
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1st Line Support Engineer

Warrington, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high … profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support … Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯
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1st Line Support Engineer

liverpool, north west england, united kingdom
Hybrid / WFH Options
Nigel Frank International
Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high … profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support … Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯
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1st Line Support Engineer

manchester, north west england, united kingdom
Hybrid / WFH Options
Nigel Frank International
Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high … profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support … Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯
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1st Line Support Engineer

chester, north west england, united kingdom
Hybrid / WFH Options
Nigel Frank International
Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high … profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support … Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯
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1st Line Support Engineer (Warrington)

Warrington, Cheshire, UK
Hybrid / WFH Options
Nigel Frank International
Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high … profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support … Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯
Employment Type: Part-time
Posted:

1st Line Support Technician

Exeter, Devon, United Kingdom
Hybrid / WFH Options
Hunter Selection
1st Line Supprt Technician - up to £29,000 I am seeking a 1st line Support Technician to work remotely while occasionaly visiting client sites in the southwest region. The right 1st line Support Technician will be a … Mileage paid Bank holiday time and a half pay Pension Training and progression opportunities Relaxed Dress Code Private Medical Cover Key Responsibilities * Deliver first-line technical assistance via phone, email, and remote tools * Monitor and uphold service levels, ensuring timely ticket resolution * Travel to client sites when necessary … to provide in-person support * Accurately log and track support cases using internal systems * Diagnose and resolve common issues with hardware, software, and connectivity * Escalate more complex matters to second- or third-tier support * Adhere to internal procedures for case updates and documentation * Maintain More ❯
Employment Type: Permanent
Posted:

1st Line Support Engineer

Salford, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
LIMA Networks
1st Line Support Engineer Were looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk offering. This innovative service is designed … to provide comprehensive IT support, combining reactive incident resolution with proactive change management. You'll play a key role in enhancing the end-user experience by supporting employees' onboarding, managing Microsoft 365 environments, and working in partnership with our customers internal IT teams. This hybrid role follows a … office from Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays Day to day, you will: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £28,000
Posted:

1st Line Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Ignition Technology
Cycle to work scheme Free parking Enhanced maternity and paternity leave and more... DUTIES AND RESPONSIBILITIES We are looking for a personable and confident 1st Line Engineer to join our 24x7 Technical Support Team, based in Alton, Hampshire. Within this role, you will provide our … career in Cyber Security with a structured 2-year academy to support your success in the team and the role. As the 1st Line Support Engineer, you will: Respond to telephone or email problems logged by our customers. Work technical problems/cases … support cover, however majority of shifts are office hours (Mon-Fri 9:00 to 17:30). QUALIFICATIONS AND EXPERIENCE The ideal 1st Line Support Engineer will have: Previous technical support experience (1 year+). Networking related degree. Great communication skills More ❯
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1st Line Support Engineer

Brighton, England, United Kingdom
Hybrid / WFH Options
The GelBottle Inc
About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1st Line SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a … diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person—resolving hardware, software, network, and MacOS-related problems both remotely and onsite. … paced, people-focused environment where no two days are the same. Strong working knowledge of MacOS, including troubleshooting and configuration Proven experience in a 1st Line Support or similar IT support role Good understanding of Windows OS and basic networking principles Experience using More ❯
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1st Line Support Engineer

Brighton, Sussex, United Kingdom
Hybrid / WFH Options
The GelBottle Inc
About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1st Line SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a … diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person-resolving hardware, software, network, and MacOS-related problems both remotely and onsite. … paced, people-focused environment where no two days are the same. Strong working knowledge of MacOS, including troubleshooting and configuration Proven experience in a 1st Line Support or similar IT support role Good understanding of Windows OS and basic networking principles Experience using More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line Support Analyst

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Arnold Clark Group
We’re looking for an experienced 1st Line Support Desk Analyst to work in our Digital department. We offer: 33 days’ holiday allowance with room to grow Private healthcare Generous retail discounts Flexible leave Maternity and paternity packages Access to training opportunities to grow and … rotational weekend cover (one in three) About the role Arnold Clark’s Digital department is responsible for delivering technical solutions across our business. Providing 1st line support to over 11,500 staff across over 200 branches, you will be joining a team of analysts responding … constantly evolving customer base and bespoke applications. Day-to-day duties Delivering an outstanding level of customer service to the Arnold Clark Group Providing 1st line user, software, hardware and application support to Arnold Clark employees throughout the UK Writing and updating technical information Acting More ❯
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1st Line IT Support Engineer

Crawley, West Sussex, United Kingdom
Hybrid / WFH Options
In Technology Group
1st Line IT Support Engineer - Crawley - £28,000 - Hybrid Working! Role : 1st Line IT Support Engineer Area : Crawley Salary : £25,000 - £28,000 - Hybrid Working! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 1st line support engineer to join their every dynamic IT department. They work in the IT Services industry, so IT is at the forefront of the business. They work with the latest technologies such as, Azure and migrations to Windows Server 2019. The IT manager fully … believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a junior IT professional to catapult their IT careers! Personality is key. We are looking for someone who More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum Hybrid Working
Posted:

1st Line IT Support Engineer (Crawley)

Crawley, West Sussex, UK
Hybrid / WFH Options
In Technology Group
1st Line IT Support Engineer – Crawley – £28,000 - Hybrid Working! Role: 1st Line IT Support Engineer Area: Crawley Salary: £25,000 – £28,000 – Hybrid Working! Interviewing Immediately – Please apply ASAP! A market leading client are looking to add an 1st line support engineer to join their every dynamic IT department. They work in the IT Services industry, so IT is at the forefront of the business. They work with the latest technologies such as, Azure and migrations to Windows Server 2019. The IT manager fully … believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a junior IT professional to catapult their IT careers! Personality is key. We are looking for someone who More ❯
Employment Type: Part-time
Posted:

1st Line Support Engineer

Stockton-on-Tees, England, United Kingdom
Hybrid / WFH Options
Razorblue Group Ltd
razorblue role: We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Provide 1st line technical support to clients - supporting networks, cloud … as CompTIA, Apprenticeship, or higher education Degree or degree-equivalent qualifications are desirable People-centric approach & service orientation Competent with Windows desktop & application support Support for tablets and mobile devices Basic network troubleshooting skills (ping, trace route) Understanding of razorblue’s business, clients, and market Active More ❯
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First Line Support Engineer / IT Service Desk Technician

London, England, United Kingdom
Hybrid / WFH Options
AWD online
First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well … HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency … in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home More ❯
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1st Line Support
Work from Home
10th Percentile
£22,425
25th Percentile
£23,625
Median
£26,000
75th Percentile
£29,500
90th Percentile
£43,750