12 of 12 Remote 1st Line Support Jobs

1st Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This … 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st ...

1st Line Support Engineer Location: South London Salary: £26,000 + Benefits My client, a well-established and growing organisation based in South London, is looking to add a 1st Line Support Engineer to its IT team. This … looking to build a long-term career in IT with a company that has created a really friendly and sociable working environment. As a 1st Line Support Engineer , you'll be joining a supportive team where you'll receive ongoing training, gain exposure ...

1st Line IT Support Technician – Home-Based Home-based with travel to client sites across Kent Circa £26k Candidates must be currently located in Kent Are you looking for an IT support role that gives you the flexibility to work from home? Would … within an established IT services business where you can gain experience across Microsoft 365, networking, hardware and cloud technology? We are recruiting for a 1st Line IT Support Technician to join a long-established Kent-based IT services company. The entire team currently works remotely ...

business while developing your technical skills in a collaborative and supportive environment. The Role As part of the IT Helpdesk team, you'll provide 1st Line technical support, helping to resolve a wide range of IT issues and ensuring users receive an excellent level … varied role where you'll gain exposure to enterprise technologies and build valuable experience within a fast-paced IT environment. Key Responsibilities Provide 1st Line IT support via phone, email and remote support tools Log, prioritise and resolve helpdesk tickets within agreed SLAs ...

client, a leading charity, is currently seeking a proactive and customer-focused 1st Line IT Support Officer to join a busy and collaborative team on an ongoing contract basis. This role offers fantastic hybrid working and is ideal for someone immediately available who is looking … make an impact in a fast-paced environment. About the Role A key focus of this post is to support the efficient running of the organisation’s IT and CRM function, as well as facilities-related activities. You will act as the first point of contact ...

join a growing IT Managed Services team. This is a primarily remote position within a structured Level 0, Level 1 and Level 2 support environment. The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users while working across … . Alongside technical ability, attitude, collaboration, problem-solving and excellent customer service are highly valued. What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage ...

many queries as possible at first contact. Where needed, youll escalate issues to the relevant internal teams or external partners, working closely with 1st and 2nd line colleagues to share knowledge and continuously improve the service. Our Service Desk supports over 450 Pet Care Centres … front door to IT Identify when issues need escalation and route them to the appropriate internal teams or external partners Collaborate with 1st and 2nd line colleagues to share knowledge, improve ways of working and enhance overall service delivery About You Youll bring hands-on experience from ...

First Line Support Executive Location: Southend-on-Sea (Hybrid Working) Salary: £26,000 - £29,000 pa + Benefits Targa Viasat UK, part of the international Targa Telematics Group is growing and we’re looking for a First Line Support Executive to join … build specialist knowledge in telematics, connected vehicle technology and IoT within a supportive forward-thinking company. What you’ll be doing: Managing inbound support calls and ticket queues Troubleshooting GPS, GSM and connected vehicle systems Working with CRM and ticketing platforms Delivering excellent customer service Documenting and resolving ...

First Line Support Medewerker BANK To be considered for an interview, please make sure your application is full in line with the job specs as found below. Description de la fonction Ben jij klantgericht en technisch handig? Als First Line Support ...

Support Engineer Salary: £23,000 Location: Chiswick, Hybrid Immediate Start, Opportunity to develop into a software development role I'm working with a market leader in the real estate industry looking to bring onboard an IT Support Engineer with a fantastic career path to develop into … with users over the phone and face to face - Experience or a desire to move into a developer role - An expert communicator & Great Enthusiasm 1st Line Engineer/2nd line Understanding Recruitment is acting as an employment agency for this vacancy. ...

with cutting-edge technology and expert support. From managed services to cybersecurity, we've got your IT needs covered. Responsibilities: Take all incoming support calls (Support Queue), 3CX will ring agents with the lowest call count first to ensure call answering is balanced Log tickets … issues raised that are not fixed on first contact (unless otherwise agreed with the client) Monitor your Task Board daily Escalate to Second Line when necessary Attend weekly helpdesk meeting Required skills: Windows Server inc. Hyper V, AD, DHCP, DNS Strong PC experience Windows/OSX Router/ ...

Location & Working Pattern This role is predominantly based at our Handforth, Cheshire office (South Manchester), with some opportunity for hybrid working once fully trained. Youll work a shift-based pattern Monday to Friday, rotating across ...