1 to 24 of 24 2nd Line Support Engineer Jobs with Hybrid or WFH Options

Support Engineer, 2nd line, COR5817 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately - Please apply ASAP more »

2nd Line IT Support Engineer £29,000 - £36,000 Salary + Company benefits! Hybrid Working - Bridgend office About the client: My client provide Cyber Security and Managed IT Services, providing industry leading technical support to a large external client base. This … to join an established external IT provider with a large client base. Excellent training plan including paid certifications. Hybrid working Great team culture The 2nd Line Support Engineer role: Provide 2nd Line Technical Support, providing escalated support … and troubleshooting issues. Maintaining impeccable customer service. Maintain all relevant documentation and notes throughout the day. Uphold service management and quality management principles. The 2nd Line Support Engineer - Essential skills: Strong Service Desk background - able to work through tickets comfortably and at pace. more »

1st/2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »

and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. Role: 2nd Line Support Engineer Job Type: Full-Time Permanent Salary: £35,027 - £36,870 Location: Twickenham TW1 3RP & Farringdon … EC1N 8JS ? Office based split between the two locations MTVH are currently recruiting for a 2nd Line Support Engineer to join our busy Service Desk, helping to ensure that the team meet our users? expectations in providing support. This role is 5 days … hours of either 8:00-16:00, 09:00-17:30 or 09:30 ? 18:00. The key responsibilities are: To provide end user 2nd Line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI?s and more »

An exciting opportunity has become available for a 2nd Line Support Engineer to join a forward-thinking business, based in Bristol. Location - Bristol + Hybrid working (2 days from home per week) Salary - £35,000 Job type - Permanent Working Hours - 5 days per … or 14:00 - 22:00 so you can choose which shift would be more suitable). Our client is seeking a passionate IT Support Engineer to join their collaborative team, based in Bristol. In this role, you will have the exciting opportunity to work alongside a … phone manner and the ability to convey complex technical information clearly and concisely, demonstrating strong written and verbal communication skills. Key responsibilities for a 2nd Line Support Engineer: Offer prompt resolution of IT incidents via phone, email, or remote support, ensuring more »

2nd Line Support Consultant Remote (1 day a month in the Nottingham Office) Salary GBP - £35,000 The Company My client provides IT Solutions and Services for the healthcare sector, focusing on improving efficiency and Security in IT Systems. The team of experts help healthcare … of top-quality healthcare services. The Role With very high company retention and employee-focused values, they are now looking to add an experienced 2nd Line Support Consultant to the team. This role will involve, solving technical issues, the deployment of Software, and maintaining good … Company Pension Scheme (Up to 5%) Private Medical Healthcare Remote working Options Company socials External Training/Development Pathways Requirements: Strong experience in a 2nd Line Support role with additional end-user-facing experience In-depth experience of Windows Operating Systems, Servers, Active Directory Strong more »

2nd Line Support Engineer Rochester Up to £28k Are you looking for a local company to join in a 2nd line Support Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required We are now looking for an experienced 2nd Line Helpdesk Engineer to join the team. You will primarily be responsible for 2nd Line Technical Support and occasional client visits. We believe in investing in our employees more »

IT Support Engineer Position: IT Support Engineer (2nd Line) Location: Shoreditch, London (Hybrid – 2 days in office) Salary : £30,000 - £38,000 + Excellent Benefits A longstanding IT Solutions and Professional Services Provider has an exciting new opening for … a 2nd Line Engineer to join them in London, on a hybrid basis, supporting the infrastructure of high-profile customers. This business partners with leading tech vendors such as Microsoft, and offer a plethora of services and solutions across IT, Security, and Digital Transformation. Their … and requests. What this Position Entails: Project work/migrations to cloud infrastructure Customer onboarding projects Customer system upgrades IT Security implementations Providing remote 2nd Line IT Support Ticket assessment, management, and resolution Improving efficiency, processes, documentation, and automation Providing support as escalation more »

is a growing MSP with an exceptional reputation of upskilling and developing their engineers. Due to an internal promotion they are looking for a 2nd Line Engineer to join their team on a permanent basis. This is a great opportunity for an experienced 2nd … Engineer who is looking to get involved in complex project work with a clear route of progression. Key Responsibilities: Provide 2nd line technical support to clients via phone, email, and on-site visits. Troubleshoot and resolve hardware and software issues efficiently. … to discuss and resolve ongoing technical challenges. Contribute to continuous improvement initiatives within the IT department. About You: Previous experience carrying out 1st and 2nd Line Support ideally within a Service Desk environment Experience of supporting Microsoft based operating systems including Windows 7/ more »

Join Our Team as a Support Engineer! Are you a skilled IT professional with a passion for solving complex technical issues? Do you … thrive in a dynamic environment, providing top-notch support and ensuring seamless operations? If so, we want you on our team! Position: 2nd Line IT Support Engineer Location: Central London (Remote and On-Site) About the Role: * As a Support Engineer, you will play a crucial role in delivering exceptional second-line technical support for our hardware, software, network, and system-related issues. You will troubleshoot and resolve escalated incidents, ensuring adherence to our service level agreements and resolution targets. Your expertise more »

Job Title: 2nd Line Engineer Location: Bristol Job Type: Full-Time Salary: £35,000 DOE About Us: My client are looking for a dynamic and versatile IT Specialist to join them at the 2nd Line Support level to provide an … to 2 of their main customers - both on site and remotely . They value innovation, collaboration, and the team's growth. Key Responsibilities: Provide 2nd line support via phone, email, and remote access. Troubleshoot and resolve hardware, software, and network issues. Escalate unresolved issues to … upgrades and software installations. Document support activities. Assist in developing IT policies and procedures. Mentor junior team members. Requirements: Experience in a 2nd line support role. Strong knowledge of Windows and Mac OS. Network configuration and troubleshooting experience. Familiarity with cloud services (e.g. more »

Job Title: 2nd Line Engineer Location: Bristol Job Type: Full-Time Salary: £35,000 DOE About Us: My client are looking for a dynamic and versatile IT Specialist to join them at the 2nd Line Support level to provide an … to 2 of their main customers - both on site and remotely . They value innovation, collaboration, and the team's growth. Key Responsibilities: Provide 2nd line support via phone, email, and remote access. Troubleshoot and resolve hardware, software, and network issues. Escalate unresolved issues to … upgrades and software installations. Document support activities. Assist in developing IT policies and procedures. Mentor junior team members. Requirements: Experience in a 2nd line support role. Strong knowledge of Windows and Mac OS. Network configuration and troubleshooting experience. Familiarity with cloud services (e.g. more »

Are you an experienced 2nd Line Support Engineer yearning for an opportunity to take your skills to the next level? Do your current career prospects feel stagnant? Are you searching for a role that not only challenges you but also offers a supportive … being part of a company that truly values your expertise and is committed to your professional development! Leo Recruitment is seeking a Second Line Infrastructure Support Engineer for an esteemed and award-winning Microsoft Gold Partner in Dorset. This company, with a proud history … trips. Flexibility and remote working options. Modern office environment that promotes enjoyment and productivity. A collaborative, team-oriented culture where everyone strives for excellence! 2nd Line Support Engineer - Responsibilities: In this role, you will be the go-to person for customers, resolving their more »

2nd Line Support Engineer Key Responsibilities: Provide proactive IT support to customers and internal systems. Resolve 1st and 2nd line technical incidents and requests. Act as an escalation point for 1st Line engineers. Manage the helpdesk … troubleshoot, and perform repairs/upgrades. Support hardware like commercial displays, door access systems, and CCTV. Remediate vulnerabilities and apply security configurations. Deploy IT equipment at client sites per asset management standards. Contribute to knowledge-based articles. Required Experience: 2+ years in a customer-focused IT role (desktop … support, service desk, etc.). Proficient with Windows 10, 11, and Windows Server 2012+. Beneficial: Knowledge of Linux, MacOS, Ubiquiti, Sophos, HP, Dell. Strong with Office 365 suite (Exchange, SharePoint, OneDrive, Intune). Advantageous: Azure, Powershell. Basic Windows Server admin (Active Directory, Group Policy, DHCP). Solid network more »

DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in the Keynsham area. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will … be working on the forefront of technology enabling businesses to consistency benefit from their IT. Duties Provide 2nd Line Support either directly from the customer or escalated from the 1st line team Provide assistance by phone, email and/or using a ticket … management system Update the internal knowledgebase with issue resolution details Tech stack Microsoft Remote Desktop Services Veritas (Symantec) Backup Exec Network Support HPE/Dell SANs HPE Server Hardware & Switches Office 365 & Azure PowerShell Windows Server Paying up to £30,000 with an on-call allowance (1 week more »

We're looking for an experienced Application Support Engineer to deal with complex bespoke SaaS products. This is a year on year growing software house who have an impressive client base, mainly within the blue light industry. The successful Application Support Engineer … problem-solving skills. About you: Bespoke application support/software support experience Experience dealing with users first hand in a 2nd Line Software Support role SQL Scripting experience Hunger to learn SALARY: Up to £34,000 + extensive ongoing training, access … Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm ESSENTIALS: Excellent customer service & communication skills. Experience at 2nd line level Excellent analytic skills and problem-solving abilities. Ability to multitask and handle multiple simultaneous issues. Knowledge of Microsoft Windows Operating more »

support to diverse clients. They are committed to fostering a supportive and growth-oriented work environment, offering excellent opportunities for career progression. 2nd Line IT Helpdesk Support Engineer Glasgow/Onsite £25,000 - £30,000 Key Responsibilities: Provide 2nd line technical support to clients via phone, email, and remote access tools. Resolve escalated technical issues efficiently and within agreed SLAs. Perform troubleshooting and problem-solving for IT infrastructure, including hardware, software, and networking issues. Collaborate with 1st line support engineers to ensure … seamless issue resolution and customer satisfaction. Document all support activities, solutions, and client interactions accurately in the ticketing system. Contribute to the development and improvement of IT processes and procedures. Tech Stack: Active Directory Windows Server Microsoft Azure Office 365 VMware, Hyper-V Veeam Networking knowledge - LAN/ more »

support to diverse clients. They are committed to fostering a supportive and growth-oriented work environment, offering excellent opportunities for career progression. 2nd Line IT Helpdesk Support Engineer Leeds/Onsite £25,000 - £30,000 Key Responsibilities: Provide 2nd line technical support to clients via phone, email, and remote access tools. Resolve escalated technical issues efficiently and within agreed SLAs. Perform troubleshooting and problem-solving for IT infrastructure, including hardware, software, and networking issues. Collaborate with 1st line support engineers to ensure … seamless issue resolution and customer satisfaction. Document all support activities, solutions, and client interactions accurately in the ticketing system. Contribute to the development and improvement of IT processes and procedures. Tech Stack: Active Directory Windows Server Microsoft Azure Office 365 VMware, Hyper-V Veeam Networking knowledge - LAN/ more »

MCS Group are currently working with one of the most established Construction companies in Northern Ireland while they are on the lookout for a 2nd Line Support Engineer to join their team. Currently sitting with a team of 4 this person will be … joining a well established support function. Supporting across 16 different sites. You will be responsible for: Offer technical assistance to the Group and IT User by providing support across hardware and software functions. Implement and support the business IT strategy, addressing technical needs from … promptly. Evaluate and consistently enhance processes and technology to boost efficiency, strengthen security, and reduce costs. Requirements: 3+ year experience within an IT Support role or similar. Extensive experience working with O365. Valid Driving Licence and access to vehicle Remuneration: Salary: Up to £36,000 Monday to Friday more »

Job summary Are you acustomer-focused,self-motivated ICT Support Engineer? Are you looking for an exciting opportunity to make a real difference in an influential role? Due togrowthwe are looking for anexperienced, enthusiastic ICT Field Support Engineerto join theEnd Using Computingteam. The team … of over20staff offers2ndline ICT supportservices toa specific customer. An ICT Support Engineer has a key role in providing good customer service and building strong customer relationships. This role is based at Durham OR We offer hybrid working in this role meaning that the successful candidate can … from a mixture of locations including home, NECS offices and customer locations. Main duties of the job This role will be responsible for: Support customers across the UK, being part of a rota to cover the service hours between 8am and 6pm. Resolving issues remotely or face to more »

Service Desk Engineer x 2 3 month initial contracts £300 - £320 p/d (Outside IR35) IT department within a leading construction engineering business seeking 2 x highly proactive and analytical service desk engineers for initial 3 month contracts. You'll be based from a central London location … helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You'll require experience supporting the following: Windows OS Support (Windows 10) Active Directory and Office 365 Admin Microsoft Teams Supporting anti-virus products (not Crowdstrike in this case...) Ideally an understanding of web … gateway filtering. An understanding of networking concepts including support of VPN's Experience working on a service desk/management and prioritization of ticket queues. Experience working with ServiceNow would be beneficial although is not a requirement. more »