Marketing Manager
- Location
- Greater London, England, United Kingdom
strategic dialogue between Andela leadership and key clients. Document and distribute insights from CAB sessions to relevant internal stakeholders, translating executive client feedback into actionable intelligence for the business. Voice of the Customer & NPS Own Andela’s Voice of the Customer (VoC) program end-to-end, including survey design … distribution, analysis, and internal reporting. Lead client NPS strategy, tracking, and reporting — translating scores and verbatim feedback into clear, actionable recommendations for the business. Work cross-functionally to close the loop on client feedback, ensuring it reaches the teams best positioned to act on it and that clients ...