Chantilly, Virginia, United States Hybrid / WFH Options
CACI
modules - Incident Management, Problem Management, Configuration Management. Advanced level understanding of ServiceNow required. Advanced level programming skills. A fundamental understanding of ITSM, ITIL and CMDB Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic Demonstrated skill to implement on time More ❯
Washington, Washington DC, United States Hybrid / WFH Options
ICF
an experienced ServiceNow Developer to join our team. The ideal candidate will support and enhance the IT Service Management (ITSM) and ConfigurationManagementDatabase (CMDB) modules while developing and deploying scoped applications. This role requires hands-on expertise in ServiceNow development, including creating custom workflows, scripts, portal pages, integrations, and … Corporate Growth: Contribute to identifying new opportunities and support business growth through client roadmaps, solution demonstrations, and proposal contributions. Key Responsibilities: Provide ITSM and CMDB support, ensuring optimal functionality and performance. Develop, configure, and enhance scoped applications within the ServiceNow platform. Create and customize ServiceNow components, including: Service Portal pages … Workflows and Flow Designer flows Client Scripts, Business Rules, and Script Includes UI Policies and Actions Implement best practices for CMDB data integrity and ITSM processes. Collaborate with stakeholders to define requirements and translate them into technical solutions. Ensure platform stability and provide troubleshooting and support for ServiceNow issues. Stay More ❯
engage and collaborate with stakeholders at all levels of the organization. Preferred Qualifications: Experience working in the financial services sector. Experience in ConfigurationManagement (CMDB) or Software Asset Management (SAM). This role has a first-class benefits package, including a fantastic holiday entitlement of 38.5 days annual leave with More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
business requirements to the specific way these are implemented within that platform Exposure to the following key modules are required: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Experienced in business and operational architecture design with a solid understanding of implications on adjacent business areas In-depth knowledge of the breadth More ❯
adoption Identify and implement opportunities for automation and smarter service management Collaborate with internal teams and external suppliers to enhance service delivery Maintain the CMDB and support integrations (e.g., LDAP, SSO, third-party APIs) Experience ✅ Strong hands-on experience with ServiceNow ✅ Proven knowledge of ITIL-based service management processes (ITIL More ❯
Harrow, London, United Kingdom Hybrid / WFH Options
Network IT
adoption Identify and implement opportunities for automation and smarter service management Collaborate with internal teams and external suppliers to enhance service delivery Maintain the CMDB and support integrations (e.g., LDAP, SSO, third-party APIs) Experience ? Strong hands-on experience with ServiceNow ? Proven knowledge of ITIL-based service management processes (ITIL More ❯
Erskine, Renfrewshire, United Kingdom Hybrid / WFH Options
DXC Technology Inc
Certified Administrator ServiceNow Certified Implementation Specialist ServiceNow Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. You will need to have strong communication skills, both written and oral, with the ability to More ❯
using Business Rules, Client Scripts, Workflows, Form Design and UI Action. Experience of the CSM module. Experience with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB, Performance Analytics and Reporting. Excellent understanding of ServiceNow platform. Strong communication skills. Ability to gain SC clearance or ideally already possess it. About Capita: Capita More ❯
Chicago, Illinois, United States Hybrid / WFH Options
The Judge Group
years of Project Management experience, with at least 4+ years focused on ServiceNow ITSM and infrastructure-related projects • Demonstrated experience with ServiceNow Discovery and CMDB tagging projects • Strong background in IT asset management, lifecycle tracking, and infrastructure modernization • Experience with large-scale cloud (AWS) initiatives, especially around asset discovery • Proven More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
ServiceNow-related issues, and stay updated with the latest ServiceNow features and best practices. Candidates will need to have strong knowledge of ITSM and CMDB, excellent problem-solving and analytical skills, and the ability to work both independently and as part of a team. Strong communication and interpersonal skills are More ❯
Aldershot, Hampshire, United Kingdom Hybrid / WFH Options
DXC Technology Inc
Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. You will need to have strong communications both written and oral, ability to present solutions to More ❯
execution and progression of deals. Market Analysis & Positioning: Conduct competitive research and identify opportunities for ITAM integrations within ITSM, cybersecurity, software asset management, and CMDB automation markets . Hunting for Product Holders: Engage with product managers and technical decision-makers within ISVs to drive interest and adoption of integrations. Use More ❯
execution and progression of deals. Market Analysis & Positioning: Conduct competitive research and identify opportunities for ITAM integrations within ITSM, cybersecurity, software asset management, and CMDB automation markets . Hunting for Product Holders: Engage with product managers and technical decision-makers within ISVs to drive interest and adoption of integrations. Use More ❯
Herndon, Virginia, United States Hybrid / WFH Options
Lockheed Martin
CISSP/SSCP. - TS/SCI clearance is required. Desired Skills: - Knowledge of basic software practices such as coding standards, unit testing and configurationmanagement, database and System administration. - Strong communication skills. - Demonstrated ability to support and lead teams. - Candidate will work in a team environment utilizing software methodologies and More ❯
Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business and operational architecture knowledge, with awareness of cross-functional impacts Expertise in designing and implementing business processes aligned to ServiceNow capabilities More ❯
Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business and operational architecture knowledge, with awareness of cross-functional impacts Expertise in designing and implementing business processes aligned to ServiceNow capabilities More ❯
alignment with ITIL best practices in order to ensure the efficiency of IT operations by optimizing ITSM process governance, managing IT assets through the CMDB, and rigorously monitoring performance indicators (KPIs). Analysis and Improvement of IT Processes: Conduct critical analysis of existing IT processes and identify areas for improvement. … ITIL frameworks. Design and implement optimized IT workflows to enhance the responsiveness and efficiency of IT teams. Management and Evolution of the CMDB (ConfigurationManagementDatabase): Maintain an up-to-date CMDB, ensuring reliable mapping of IT assets. Establish control mechanisms to ensure the accuracy of CMDB data. Collaborate with … technical teams to integrate the CMDB into other ITSM processes (Incident, Change, Problem Management). Supervision of Performance Indicators (KPIs): Define and track relevant KPIs to evaluate the performance of IT processes. Implement dashboards for real-time monitoring of operational metrics. Produce regular reports for management and propose corrective actions. More ❯
improvement Coordinate the delivery of incident, problem, and change management activities & MTTR Provide oversight of the underlying IaaS infrastructure platform ConfigurationManagement and the CMDB End-of-Support (EOS/L) lifecycle tracking More ❯
london, south east england, united kingdom Hybrid / WFH Options
Cititec Talent
improvement Coordinate the delivery of incident, problem, and change management activities & MTTR Provide oversight of the underlying IaaS infrastructure platform ConfigurationManagement and the CMDB End-of-Support (EOS/L) lifecycle tracking More ❯
Puppet, AWS Cloudformation, Azure Resource Manager, Google Cloud Deployment Manager etc • Configurationmanagement experience – preferably Ansible but also Chef, Puppet etc • Source control and CMDB – preferably GitHub and Azure DevOps but also SVN, Jira, Confluence • Linux environment experience – Debian-based, Red-Hat based • Cybersecurity practises and frameworks – notably demonstrable experience More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Spencer Scott - Technology Recruitment
including OOBE. Azure AD (eg account provisioning/de-provisioning, permissions management). Service Desk ticketing systems, including workflow configurations and other modules (eg CMDB). Scripting knowledge wanted, ideally with PowerShell. This IT Service Desk Analyst opportunity will pay an annual salary up to £40,000, a 15% Annual More ❯
Trowbridge, Wiltshire, United Kingdom Hybrid / WFH Options
apetito
performance and security metrics. Document & Design Develop high and low-level designs to meet challenging cloud infrastructure requirements. Maintaining meticulous technical documentation. Maintain the CMDB and ensure infrastructure documentation is accurate. Day-to-day Responsible for the daily operations & continued development of the cloud environments. Proficiently identifying, monitoring, and resolving More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
apetito Limited
performance and security metrics. Document & Design Develop high and low-level designs to meet challenging cloud infrastructure requirements. Maintaining meticulous technical documentation. Maintain the CMDB and ensure infrastructure documentation is accurate. Day-to-day Responsible for the daily operations & continued development of the cloud environments. Proficiently identifying, monitoring, and resolving More ❯
patching states across the infrastructure. Document & Design Develop high and low-level designs to meet challenging infrastructure requirements. Maintaining meticulous technical documentation. Maintain the CMDB and ensure infrastructure documentation is accurate. Day-to-day Responsible for the daily operations & continued development of the on-premise environments. Work on complex systems More ❯
ServiceNow Service Manager/cmdb & csdm/itl/Scripting/rest/soap/data flows We are seeking an experienced ServiceNow Service Manager to take strategic ownership of the ServiceNow platform, supporting mid- to long-term development and ensuring alignment with business needs. This role requires a blend … presentations and demos that align platform strategy with business goals. Support and mentor team members with ServiceNow training and knowledge sharing. Manage and maintain CMDB and align with Common Service Data Model (CSDM) standards. Core Skills & Experience: 5-7 years of hands-on ServiceNow development or management experience. Proven ability … them into technical solutions. Experience with upgrade and patch management within ServiceNow. Proficiency in managing update sets and promoting code across instances. Knowledge of CMDB design, discovery, and maintenance including KPI reporting. Experience with system integrations and common integration methods. Familiar with ServiceNow development and administration techniques. Strong communication and More ❯