Mc Lean, Virginia, United States Hybrid / WFH Options
Gridiron IT Solutions
and maintenance of multiple ServiceNow applications supporting the Intelligence Community. Responsibilities Develop, maintain, develop, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, custom application development, etc. You will be responsible for helping to develop code, unit test, hold code reviews, check in code, and More ❯
Reston, Virginia, United States Hybrid / WFH Options
ALTA IT Services
Portal development and customization Experience leading development teams and engaging with business stakeholders and product owners Preferred: ServiceNow Certified Application Developer (CAD) Experience with other modules such as ITOM, CMDB, or SOM Exposure to Agile and SAFe environments Experience in the healthcare or health insurance domain Familiarity with automated testing frameworks in ServiceNow Soft Skills & Abilities Strong analytical, troubleshooting, and More ❯
Springfield, Virginia, United States Hybrid / WFH Options
Computer World Services Corp
remediation and patch management per DHS severity windows. Coordinate change management reviews and post implementation validation. Process & Documentation Develop and maintain device configurations, SOPs, logical/physical diagrams in CMDB/ServiceNow. Generate weekly service request metrics, monthly availability, and root cause reports. Contribute to automation scripts (Ansible/Python) and network modernization prototypes. This Role Provides Task Support for More ❯
building out new features, and picking up new skills along the way. Responsibilities Day to day, you'll be working on the ServiceNow platform, supporting modules like ITSM, HRSD, CMDB, ITOM, CSM, and ITAM. You'll get stuck into building forms, workflows, and scripts, and help with system integrations like Active Directory and LDAP. There'll also be chances to More ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures More ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured, and changes communicated effectively Maintaining an accurate change schedule and updating the CMDB to reflect the live environment Identifying and delivering service improvements across incident and change processes Supporting wider IT operations and cross-functional training to strengthen incident/change readiness What More ❯
Arlington, Virginia, United States Hybrid / WFH Options
CGI
and software assets, ensuring they are properly documented, tracked, and controlled to maintain consistency, reliability, and compliance. Key responsibilities include defining configurationmanagement plans, managing configuration items in a CMDB, implementing version control, facilitating change management processes, conducting audits, and ensuring adherence to industry standards. CGI Federal is growing its high-performance team whose members share a passion for building More ❯
Kansas City, Missouri, United States Hybrid / WFH Options
Epsilon Inc
problem management). Work closely with teams responsible for the enterprise monitoring platform and self-service portal to understand integration requirements. Collaborate with asset discovery and ConfigurationManagementDatabase (CMDB) teams to understand requirements for billing and related activities. Document existing ITSM, monitoring, CMDB, and self-service portal activities and processes and create comprehensive process maps. Develop integration plans and More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Reed Technology
Monitor server performance, ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDBdatabase up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Reed
Monitor server performance, ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDBdatabase up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
Continuous Improvement Support Cost Management & Optimisation Incident & Problem Management Support Collaboration with Internal Teams What you'll need to succeed Proficiency with asset management software tools such as ServiceNow, CMDB, or similar enterprise solutions. Understanding of asset lifecycle management processes, including procurement, deployment, tracking, maintenance, and decommissioning of OT assets. Good understanding of incident response stages and handling. Knowledge of More ❯
Hammersmith, London, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
ideally aligned with ITIL principles. Including: User provisioning and access management (Starter/movers/leavers, access reviews, etc) Change management Asset management Incident/Problem management Service catalogue, CMDB, etc End user device and software patching Familiarity with Information Security Operational management The role of service desk in incident response General familiarity with security best practice Secure by design More ❯
Chantilly, Virginia, United States Hybrid / WFH Options
CACI
will leverage ServiceNow to manage the complete lifecycle of hardware assets - from planning and procurement through deployment, maintenance, and eventual disposal. This includes architecting the HAM module, optimizing the CMDB for hardware assets, ensuring data integrity and building robust integrations. Responsibilities: HAM Architectural Strategy & Vision: Define the long-term architectural vision, strategy, and roadmap for Hardware Asset Management within the … deployment, use, maintenance, refresh, disposal). Translate complex business requirements from Finance, Procurement, Operations, and IT into detailed architectural designs and technical specifications for ServiceNow HAM. ServiceNow HAM Module & CMDB: Act as the subject matter expert and lead architect for the ServiceNow Hardware Asset Management (HAM) module, ensuring its optimal configuration and utilization. Architect the ServiceNow ConfigurationManagementDatabase (CMDB … at least 5 years in a ServiceNow Architect role. Deep and demonstrable expertise with ServiceNow Hardware Asset Management (HAM) module. Extensive hands-on experience and architectural expertise with ServiceNow CMDB and Discovery, specifically tailored for hardware assets. Proven experience designing and implementing complex integrations between ServiceNow HAM and other systems. Comprehensive understanding of the entire hardware asset lifecycle, from strategic More ❯
Herndon, Virginia, United States Hybrid / WFH Options
Lockheed Martin
within 6 months of hire date. - TS/SCI with poly clearance is required. Desired Skills: - Knowledge of basic software practices such as coding standards, unit testing and configurationmanagement, database and System administration. - Strong communication skills. - Demonstrated ability to support and lead teams. - Candidate will work in a team environment utilizing software methodologies and processes. - XML, Windows, .NET, and More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
align asset management with business objectives and drive continuous improvement and automation initiatives. Control & Monitoring: Develop, implement, and maintain effective principles and policies for operating and monitoring asset management controls. CMDB Adoption: Promote the adoption of the ConfigurationManagementDatabase (CMDB) across departments as the single source of truth for IT assets. Service Component Management: Manage service components to meet … business needs and performance targets. Data Integrity & Assurance: Implement controls and checks to ensure data accuracy, adherence to processes, and compliance with policies. Leadership & Guidance: Provide guidance to CMDB users, including suppliers, to maintain data quality and accuracy. Cost Optimisation: Identify opportunities for cost savings, enabling better resource allocation and budget planning. The role is for you if... Were looking More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
in ServiceNow development and administration, including designing and implementing new capabilities. Experience performing platform upgrades. Familiarity with plugins and third-party modules (e.g., VRM/TPRM). Understanding of CMDBconfiguration and use. Experience in regulated environments, supporting controlled change. Experience maintaining critical digital business applications. Solid knowledge of Agile software development methodologies. Benefits: Pension plan and life protection Health More ❯
Design and implement secure network architectures including firewalls intrusion detection prevention systems and encryption technologies Adhere to enterprise governance review processes to deliver project goals deliverables Follow enterprise ITSM CMDB processes Monitor and analyze security s using Security Information and Event Management SIEM tools and respond to security incidents in a timely and effective manner Collaborate with cross functional teams More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
local adopted artefacts including Control Frameworks, Risk Assessments, IT DR plans, business continuity plans Create DORA business requirements and user stories for key technology implementation programmes including the ServiceNow CMDB, CSDM and TPRM tools Support the creation and coordination of DORA-compliant Target Operating Model (TOM) for both Group and Local Entities that can support the needs of other large More ❯
of engineering tools and practices that support broader automation and integration efforts in an AWS first ecosystem. Key Responsibilities: Platform Leadership Act as a subject matter expert for integrations, CMDB health, and asset lifecycle processes. Collaborate with stakeholders to translate business requirements into effective technical designs. Collaborate with Product Management and stakeholders to understand business challenges and deliver effective, user … expertise with ITOM (Discovery, Service Mapping, Event Mgmt), ITAM, and Asset Management. Demonstrated success in designing and implementing integrations with REST/SOAP APIs and IntegrationHub. Solid understanding of CMDB data model and best practices. Skilled in JavaScript, Glide API, Flow Designer, and related ServiceNow scripting. Knowledge of ITIL processes and Agile/DevOps practices. Excellent problem-solving, debugging, and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Incite Insight
in an organised, logical and understandable manner SharePoint: · Administer IT Sharepoint site You have · Experience working within IT in an Asset Management capacity · Experience administering and managing CMDB (ConfigurationManagementDatabase) to monitor and manage the asset life-cycle of devices, including provisioning, repairing and decommissioning to ensure efficient and effective best use of assets · Experience in data analysis and More ❯
Woodland Hills, California, United States Hybrid / WFH Options
Ekman Associates, Inc
Job Description Title: ServiceNow/CMDB Architect Location: Woodland Hills, CA/Hybrid 3 Days Onsite or Nashville, TN Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: We are currently seeking a CMDB Architect that will help define technical strategy and governance as well … API and software integrations, customized web pages, User Interface policies, scripts, etc. The Architect will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills CMDB Architecture ITSM tools (SNOW) Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform. Evaluate demands against ServiceNow platform architecture, platform capabilities, and best … to deploy. Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, ConfigurationManagement (CMDB), HRSD, VR and Reporting/Performance Analytics. Participate/conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality. Evaluate alternate solutions More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Robert Walters
support a major data initiative focused on IT Asset and Configuration Management. This role involves aligning business data requirements across global teams with enterprise architecture-particularly around the ServiceNow CMDB/AMDB platform. Data Business Analyst - IT Asset & Configuration Data Global Investment Bank | Contract | £400-£500/day Location: Glasgow (Hybrid - 3 days onsite/week) Contract Length: [Insert Duration … lineage, dependencies, and discrepancies across systems. Work closely with data architects to assess and validate technical solutions. Act as a key liaison for data consumers and producers across ServiceNow CMDB/AMDB. Support governance activities, documentation, and change control tracking. Coordinate with global teams to drive delivery of project milestones. Required Skills & Experience 5+ years as a Data or Business … Analyst in enterprise environments. Strong knowledge of ITSM, ITIL , and IT Asset Management . 2+ years' experience with ServiceNow , including CMDB/AMDB understanding. Proficiency in SQL and working with relational databases. Experience conducting data lineage and architecture analysis . Understanding of infrastructure and IT inventory systems. Soft Skills Excellent stakeholder engagement and communication skills. Strong attention to detail and More ❯
Arlington, Virginia, United States Hybrid / WFH Options
CGI
Clearance: TS/SCI required with the ability to obtain a TS/SCI with Poly highly desired • Developing and implementing configurationmanagement plans. • Maintaining a ConfigurationManagementDatabase (CMDB). • Troubleshooting configuration-related issues. • Performing architecture reviews and infrastructure design related to configuration management. • Managing software and hardware deployments. • Ensuring system uptimes through patch management and other relevant processes. More ❯