1 to 25 of 36 CMDB Jobs in the UK excluding London

Scripting & APIs: Proficient in JavaScript, especially Glide scripting within ServiceNow Experience working with REST and SOAP APIs for integrations Platform Knowledge: Solid understanding of core ServiceNow modules: ITSM, Catalog, CMDB, etc. Problem-Solving & Analysis: Strong analytical and troubleshooting skills for automation issues and platform bugs Documentation: Ability to create and maintain technical documentation for workflows, processes, and configurations Certifications: ServiceNow More ❯

and implementing Flow Designer and legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Professional Experience Hands-on experience in ServiceNow development and administration (typically 2-5+ years). Experience in Agile/Scrum environments and using tools like Jira or More ❯

processes that support long-term service health and user satisfaction. Ensure operational readiness and service enablement across all transitions. Required Skills & Experience Technical Skills Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management). Proficiency in Microsoft 365 technologies (e.g., Exchange Online, SharePoint, Teams, Intune). Solid understanding of ITIL v4 principles and service lifecycle. Familiarity with monitoring and More ❯

their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯

of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures More ❯

of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures More ❯

Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured, and changes communicated effectively Maintaining an accurate change schedule and updating the CMDB to reflect the live environment Identifying and delivering service improvements across incident and change processes Supporting wider IT operations and cross-functional training to strengthen incident/change readiness What More ❯

Monitor server performance, ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDB database up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage More ❯

Monitor server performance, ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDB database up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage More ❯

Continuous Improvement Support Cost Management & Optimisation Incident & Problem Management Support Collaboration with Internal Teams What you'll need to succeed Proficiency with asset management software tools such as ServiceNow, CMDB, or similar enterprise solutions. Understanding of asset lifecycle management processes, including procurement, deployment, tracking, maintenance, and decommissioning of OT assets. Good understanding of incident response stages and handling. Knowledge of More ❯

oriented approach to troubleshooting and problem-solving. Relevant certifications in ServiceNow or related technologies are desirable. Skills required: ServiceNow Platform Expertise - Deep understanding of ServiceNow architecture, including ITSM, ITOM, CMDB, Discovery, and scoped applications. Solution Design & Configuration - Proven ability to design and configure base platform components in a greenfield environment. Technical Leadership - Strong capability to lead technical teams, guide implementation More ❯

involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing More ❯

or SRE, preferably within infrastructure or developer tooling environments. Proven ability to operationalize global service management frameworks across engineering teams. Deep understanding of ITSM processes, including incident, problem, change, CMDB, and service level management. Strong experience partnering with Product Management and Platform Engineering in fast-moving, digitally focused organizations. Technically fluent across infrastructure, cloud-native services, CI/CD, and More ❯

align asset management with business objectives and drive continuous improvement and automation initiatives. Control & Monitoring: Develop, implement, and maintain effective principles and policies for operating and monitoring asset management controls. CMDB Adoption: Promote the adoption of the Configuration Management Database (CMDB) across departments as the single source of truth for IT assets. Service Component Management: Manage service components to meet … business needs and performance targets. Data Integrity & Assurance: Implement controls and checks to ensure data accuracy, adherence to processes, and compliance with policies. Leadership & Guidance: Provide guidance to CMDB users, including suppliers, to maintain data quality and accuracy. Cost Optimisation: Identify opportunities for cost savings, enabling better resource allocation and budget planning. The role is for you if... Were looking More ❯

in ServiceNow development and administration, including designing and implementing new capabilities. Experience performing platform upgrades. Familiarity with plugins and third-party modules (e.g., VRM/TPRM). Understanding of CMDB configuration and use. Experience in regulated environments, supporting controlled change. Experience maintaining critical digital business applications. Solid knowledge of Agile software development methodologies. Benefits: Pension plan and life protection Health More ❯

Design and implement secure network architectures including firewalls intrusion detection prevention systems and encryption technologies Adhere to enterprise governance review processes to deliver project goals deliverables Follow enterprise ITSM CMDB processes Monitor and analyze security s using Security Information and Event Management SIEM tools and respond to security incidents in a timely and effective manner Collaborate with cross functional teams More ❯

local adopted artefacts including Control Frameworks, Risk Assessments, IT DR plans, business continuity plans Create DORA business requirements and user stories for key technology implementation programmes including the ServiceNow CMDB, CSDM and TPRM tools Support the creation and coordination of DORA-compliant Target Operating Model (TOM) for both Group and Local Entities that can support the needs of other large More ❯

in an organised, logical and understandable manner SharePoint: · Administer IT Sharepoint site You have · Experience working within IT in an Asset Management capacity · Experience administering and managing CMDB (Configuration Management Database) to monitor and manage the asset life-cycle of devices, including provisioning, repairing and decommissioning to ensure efficient and effective best use of assets · Experience in data analysis and More ❯

and propose improvements. - Vendor Management: Collaborate with vendors and service providers to manage licenses, escalate issues, and implement new features or services. - Documentation & Training: Create and maintain system documentation (CMDB), user guides, and training materials. - Deliver training sessions or resources to end users. - Security & Compliance: Ensure UC systems comply with security standards and regulatory requirements. Work with InfoSec teams to More ❯

and propose improvements. - Vendor Management: Collaborate with vendors and service providers to manage licenses, escalate issues, and implement new features or services. - Documentation & Training: Create and maintain system documentation (CMDB), user guides, and training materials. - Deliver training sessions or resources to end users. - Security & Compliance: Ensure UC systems comply with security standards and regulatory requirements. Work with InfoSec teams to More ❯

support a major data initiative focused on IT Asset and Configuration Management. This role involves aligning business data requirements across global teams with enterprise architecture-particularly around the ServiceNow CMDB/AMDB platform. Data Business Analyst - IT Asset & Configuration Data Global Investment Bank | Contract | £400-£500/day Location: Glasgow (Hybrid - 3 days onsite/week) Contract Length: [Insert Duration … lineage, dependencies, and discrepancies across systems. Work closely with data architects to assess and validate technical solutions. Act as a key liaison for data consumers and producers across ServiceNow CMDB/AMDB. Support governance activities, documentation, and change control tracking. Coordinate with global teams to drive delivery of project milestones. Required Skills & Experience 5+ years as a Data or Business … Analyst in enterprise environments. Strong knowledge of ITSM, ITIL , and IT Asset Management . 2+ years' experience with ServiceNow , including CMDB/AMDB understanding. Proficiency in SQL and working with relational databases. Experience conducting data lineage and architecture analysis . Understanding of infrastructure and IT inventory systems. Soft Skills Excellent stakeholder engagement and communication skills. Strong attention to detail and More ❯

with travel to other sites. Key Responsibilities: Asset Lifecycle Management : You'll manage the entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database ( CMDB ) by updating new and decommissioned equipment. Technical Support : You'll provide essential technical support by resolving a range of IT issues, from system errors and network problems to user and More ❯

management, this role gives you the scope to make a real impact. What you'll be doing Maintaining accurate records for IT & OT assets across multiple systems (e.g. ServiceNow, CMDB). Supporting the full lifecycle of assets, from procurement to decommissioning. Assisting with compliance checks, reporting on asset health and performance, and supporting remediation where needed. Working with suppliers and … IT and OT assets in a large-scale enterprise environment. Knowledge of asset lifecycle management, including procurement, tracking, maintenance, and disposal. Experience using asset management tools such as ServiceNow, CMDB, or similar. Strong understanding of compliance requirements and industry standards related to IT & OT assets. Good financial awareness, with experience tracking costs and working alongside procurement/finance teams. Strong More ❯

management, this role gives you the scope to make a real impact. What you'll be doing Maintaining accurate records for IT & OT assets across multiple systems (e.g. ServiceNow, CMDB). Supporting the full lifecycle of assets, from procurement to decommissioning. Assisting with compliance checks, reporting on asset health and performance, and supporting remediation where needed. Working with suppliers and … IT and OT assets in a large-scale enterprise environment. Knowledge of asset lifecycle management, including procurement, tracking, maintenance, and disposal. Experience using asset management tools such as ServiceNow, CMDB, or similar. Strong understanding of compliance requirements and industry standards related to IT & OT assets. Good financial awareness, with experience tracking costs and working alongside procurement/finance teams. Strong More ❯

of Configuration Items (CIs) and assets, ensuring proper tracking and documentation. Define, enhance, and implement best practices for asset management, improving efficiency and accuracy. Ensure the Configuration Management Database (CMDB) is effectively managed, with up-to-date and accurate asset records. Provide KPI/Metric reports on stock deployment and asset utilisation. Security & Compliance Manage secure disposal of devices through … with security policies. Adhere to all relevant IT security policies and procedures to safeguard assets and data integrity. Oversee the lifecycle management of hardware and software models within the CMDB, following asset management directives. Continuous Improvement & Process Development Apply a continuous improvement mindset to asset management, optimising efficiency and cost-effectiveness. Identify and enhance processes related to asset and configuration More ❯