1 to 25 of 37 CMDB Jobs in the UK excluding London

looking for an experienced BMC Helix CMDB Architect to design, implement, and manage the CMDB within the BMC Helix ITSM ecosystem. The role focuses on building a scalable CMDB, ensuring data accuracy, and enabling effective service mapping to support IT operations. Key Responsibilities Design and maintain CMDB architecture aligned with … manage BMC Helix Discovery (ADDM) and Service Mapping Establish data governance, reconciliation, and normalization processes Ensure high data quality, accuracy, and completeness of CMDB Integrate CMDB with ITSM modules and external systems (cloud, monitoring, DevOps tools) Automate workflows using Helix Innovation Studio/Remedy Collaborate with stakeholders and drive CMDB ...

including solution demonstrations and proposals Ensure compliance with organisational and industry standards Required Skills Strong expertise in ServiceNow platform architecture Experience across ITSM, ITOM, CMDB, and Flow Designer Proficiency in JavaScript and REST/SOAP API integrations Understanding of cloud and enterprise architecture principles Experience working in Agile/Scrum ...

programme governance. Ensure all service, operational, and technical prerequisites are met before BAU approval. Define and agree handover artefacts to Service Management (Runbooks, SOPs, CMDB updates, support models). Ensure alignment with ITSM processes (Incident, Change, Problem, Configuration, Knowledge). Work closely with SIAM/Service Operations teams to ensure ...

across programmes and initiatives. Encourages collaboration, knowledge sharing, and alignment across teams operating within the SAP landscape. Architecture Artifacts Ensure that Nomad EA system, CMDB and other Architecture artifacts are maintained with the latest information Qualifications Detailed knowledge of how a best practice Solution Architecture function should operate Strong leadership ...

Knowledge of telecoms sales, delivery and support to underpin project deliverables Job Responsibilities Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls ...

policies Backup, restoration, and migration of user data Securely wipe data using approved tools and methods Remove devices from Azure AD/Intune/CMDB systems Manage laptop and device handover to multiple users and sites IT equipment Install/Move/Add/Change and Disposal Collaborate with other ...

Scripts, UI Policies, and Flow Designer. Hands-on experience configuring and optimising ITSM and ITOM modules. Strong background in data modelling, CI relationships, and CMDB design. Expert in designing synchronous/asynchronous REST/SOAP integrations (inbound and outbound). Proficient with Integration Hub, Spokes, MID Server, and payload handling ...

user allocation. 2. User Onboarding and Offboarding Set up devices for new joiners, including first-time login, MFA configuration, and account setup. Update CMDB with accurate asset and user details. 3. Troubleshooting and Support Provide advanced-level support for operating system and Office-related issues. Troubleshoot OS installations, application compatibility ...

CrowdStrike, Saviynt and other repositories to identify privileged accounts not currently under CyberArk management. * Produce monthly metrics and reporting covering privileged account coverage across CMDB assets, Active Directory, and LDAP environments. * Drive BAU onboarding activities to close identified gaps across existing platform types. * Create detailed technical documentation including HLDs, LLDs ...

Certified Administrator ServiceNow Certified Implementation Specialist ServiceNow Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. Strong communications both written and oral, ability to present solutions to customers including senior management ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

Administrator* Service Now Certified Implementation Specialist* Service Now Application Developer* ITIL FoundationAdditional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantageYou will need to have strong communications both written and oral, ability to present solutions to customers ...

SPECIFICATION Systems Project Manager Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls Strict change and exception management controls Working with vendors ...

Process joiners, leavers, and break-fix requests Prepare and provision laptops and devices using Microsoft Intune/Autopilot Update asset records and maintain CMDB accuracy Arrange device deliveries and collections with end users Update tickets with tracking information, asset details, and progress updates Handle returned devices, including cleaning and grading ...

solutions for successful BCDR tests. Key Responsibilities: Maintain the existing Remedy ITSM platform, including integrations like E-bonding and TSO. Manage server group structures, CMDB, and automated foundation data loads. Oversee Atrium integrator jobs and implement customisations using Developer Studio. Handle system administration, troubleshooting, log analysis, and essential knowledge transfer. ...

Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration management database is maintained. Active handover to support engagement ensuring that technology implemented is supportable and maintainable. Ticket handling, updating, referral and closure of tickets Creation ...

experience ideally in infrastructure, service management or testing/ops-heavy programmes. Familiarity with testing/defect management, operational readiness, and service management concepts (CMDB, RTM, ITIL) is advantageous. Comfortable working with data and reporting (Excel/Power BI exposure) and translating business questions into reporting requirements. Familiarity with Jira ...

configurations for new services Provide technical support to MSPs and end user services Collaborate with Service Management and customer stakeholders Maintain network documentation and CMDB records Support secure operations, including encryption and annual crypto key processes Participate in an on-call rota (1 week in 4) Skills & Experience Experience with ...

large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices … maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows ...

large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices … maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows ...

automation using workflows, business rules, and triggers Build and optimize service catalogs and self-service portals Migration & Transformation Oversee data migration (tickets, users, assets, CMDB) Ensure minimal disruption and strong user adoption CMDB & Asset Management Design and implement CMDB structure (CI classes, relationships) Manage asset lifecycle and integrations with discovery … experience with ITSM migrations Deep expertise in Workflow automation, Business rules & triggers, SLA and approval configurations and Service catalog design Experience designing and managing CMDB and asset management systems Familiarity with REST APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience ...

only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design … demonstrations Skills & Experience 3–5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication ...

only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design … demonstrations Skills & Experience 3–5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication ...

solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers • Expertise … CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models • Strong understanding ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Desirable Skills and Experience: Familiarity with defence configuration management standards and policies (e.g. Def Stan ...