Senior Service Delivery Manager
- Location
- Greater London, England, United Kingdom
management.Experience with service reporting, dashboards, trend analysis, and operational metrics.Strong people management, resource planning, conflict resolution, and leadership skills.Excellent communication, presentation, negotiation, and decision-making abilities.Preferred QualificationsITIL 4 Foundation or higher certification.PMP, PRINCE2, Scrum Master, or equivalent certification.Experience managing distributed or geographically dispersed teams.Experience with ServiceNow, Jira, Confluence ...