Remote Head of Operations Jobs

1 to 25 of 26 Remote Head of Operations Jobs

Head of IT Operations

Woking, Surrey, England, United Kingdom
Hybrid / WFH Options
Michael Page Technology
The Head of IT Operations will provide operational leadership of IT infrastructure, cloud, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port services industry … delivering high performance across a complex operational landscape. Client Details The employer is a well-established organisation in the leisure, travel, and tourism industry. Description The Head of IT Operations will provide strategic and operational leadership of IT infrastructure, cloud environments, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and … commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port services industry, delivering high performance across a complex, 24/7 operational landscape. Duties and Responsibilities: Infrastructure & Cloud Management * Lead the architecture and lifecycle management of hybrid infrastructure supporting all operations, both More ❯
Employment Type: Full-Time
Salary: £90,000 - £110,000 per annum
Posted:

Head of Operations

United Kingdom
Hybrid / WFH Options
Techoraco
Job Description Posted Thursday 17 July 2025 at 05:00 Expires Monday 1 September 2025 at 04:59 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength … scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. ABOUT THE COMPANY Techoraco, a long-standing and trusted provider of large-scale, international networking events, memberships and news, that cover the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite. For over two decades, our … events have connected the leaders from more than 150 countries at our series of powerhouse events including: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. The techoraco operations team is responsible for the operational delivery of over 20 annual telecoms and technology events and exhibitions, across North America, South America, Europe, Africa More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Product Operations

City of London, London, United Kingdom
Hybrid / WFH Options
SS&C Technologies
This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯
Posted:

Head of Product Operations

london (city of london), south east england, united kingdom
Hybrid / WFH Options
SS&C Technologies
This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯
Posted:

Head of Product Operations

London Area, United Kingdom
Hybrid / WFH Options
SS&C Technologies
This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯
Posted:

Head of Product Operations

london, south east england, united kingdom
Hybrid / WFH Options
SS&C Technologies
This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯
Posted:

Head of Product Operations

slough, south east england, united kingdom
Hybrid / WFH Options
SS&C Technologies
This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯
Posted:

Head of Business Operations

City of London, London, United Kingdom
Hybrid / WFH Options
Confidential
Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯
Posted:

Head of Business Operations

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Confidential
Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯
Posted:

Head of Business Operations

London Area, United Kingdom
Hybrid / WFH Options
Confidential
Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯
Posted:

Head of Business Operations

london, south east england, united kingdom
Hybrid / WFH Options
Confidential
Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯
Posted:

Head of Business Operations

slough, south east england, united kingdom
Hybrid / WFH Options
Confidential
Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯
Posted:

Head of Customer Operations

City of London, London, United Kingdom
Hybrid / WFH Options
Cardaq UK
Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2 nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯
Posted:

Head of Customer Operations

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Cardaq UK
Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯
Posted:

Head of Customer Operations

london, south east england, united kingdom
Hybrid / WFH Options
Cardaq UK
Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯
Posted:

Head of Customer Operations

slough, south east england, united kingdom
Hybrid / WFH Options
Cardaq UK
Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯
Posted:

Head of Customer Operations

London Area, United Kingdom
Hybrid / WFH Options
Cardaq UK
Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2 nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯
Posted:

Head of Revenue Operations

London, England, United Kingdom
Hybrid / WFH Options
SureCloud
Head of Revenue Operations Location: London, Piccadilly Circus (with flexibility for hybrid/remote working) On-Target Earnings (OTE): £100,000 - £130,000 DOE Reports To: Chief Revenue Officer Type: Full-time, Permanent About SureCloud SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised … cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive—ensuring they can manage risk while seizing new opportunities. As part of our sales team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world Our Culture At SureCloud, our culture is built … Courageous, and Charged. · We’re Curious —we constantly seek new knowledge and challenge assumptions to innovate and grow. · We’re Courageous —we’re not afraid to tackle complex challenges head-on and embrace change. · We’re Charged —we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other. These values shape how we More ❯
Posted:

Head of Revenue Operations

london, south east england, united kingdom
Hybrid / WFH Options
SureCloud
Head of Revenue Operations Location: London, Piccadilly Circus (with flexibility for hybrid/remote working) On-Target Earnings (OTE): £100,000 - £130,000 DOE Reports To: Chief Revenue Officer Type: Full-time, Permanent About SureCloud SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised … cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive—ensuring they can manage risk while seizing new opportunities. As part of our sales team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world Our Culture At SureCloud, our culture is built … Courageous, and Charged. · We’re Curious —we constantly seek new knowledge and challenge assumptions to innovate and grow. · We’re Courageous —we’re not afraid to tackle complex challenges head-on and embrace change. · We’re Charged —we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other. These values shape how we More ❯
Posted:

Head of Revenue Operations

slough, south east england, united kingdom
Hybrid / WFH Options
SureCloud
Head of Revenue Operations Location: London, Piccadilly Circus (with flexibility for hybrid/remote working) On-Target Earnings (OTE): £100,000 - £130,000 DOE Reports To: Chief Revenue Officer Type: Full-time, Permanent About SureCloud SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised … cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive—ensuring they can manage risk while seizing new opportunities. As part of our sales team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world Our Culture At SureCloud, our culture is built … Courageous, and Charged. · We’re Curious —we constantly seek new knowledge and challenge assumptions to innovate and grow. · We’re Courageous —we’re not afraid to tackle complex challenges head-on and embrace change. · We’re Charged —we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other. These values shape how we More ❯
Posted:

Head of IT Operations

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
new company Join a forward-thinking organisation committed to delivering innovative and resilient IT solutions across the organisation. This is a fantastic opportunity to lead a high-performing IT Operations team and shape the future of technology delivery. This role is offered as a 12 Months FTC and is based remotely with occasional travel. Your new role As … Head of IT Operations, you will oversee the delivery of business-as-usual IT services, lead service desk operations, and drive continuous improvement across systems and processes. You'll play a pivotal role in designing end-to-end technical solutions, supporting bids and tenders, and managing supplier relationships to ensure value and performance.You'll work … organisation's roadmap. This role also includes leading contract transitions, implementing robust governance, and championing a solutions-focused culture. What you'll need to succeed Proven leadership in IT operations, service desk management, and supplier engagement Experience managing multidisciplined teams including a service desk Strong experience in technical solution design, bid writing, and contract mobilisation Expertise in Microsoft technologies More ❯
Employment Type: Permanent
Salary: £65000 - £75000/annum Circa £70,000+Benefits
Posted:

Head of IT Operations - Investment Mgt 500k++ Hybrid in San Fr

New York, United States
Hybrid / WFH Options
Living Talent
Head of IT Operations (not engineering) Senior leadership role responsible for 24x7 availability, operational resilience, and regulatory compliance across all IT systems and services. Investment Mgt firm (400B+ AUM) Report to CTO Team size: 30 Location: San Francisco (Full relocation provided) Hybrid schedule Comp: 500k - 700k Drive infrastructure strategy, manage vendor relationships, and oversee governance processesfocusing on … priorities. Experience managing infrastructure from a service delivery, risk, and compliance perspectivepreferably within financial services, investment management, or similarly regulated industries is needed. Required Experience Proven leadership in technical operations and team management Investment management or broader financial services Managing critical, firm-impacting incidents Exceptional communication skills for high-pressure problem resolution Strong background in cloud operations and … vendor management Broad IT operations experience across infrastructure, support, and governance Executive presence with a boardroom-ready mindset Commitment to service excellence and stakeholder engagement MBA or other relevant discipline is ideal More ❯
Employment Type: Any
Salary: USD 500,000 Annual
Posted:

Head Of IT Operations - Investment Mgt 500k++ Hybrid in San Fr

Chicago, Illinois, United States
Hybrid / WFH Options
Living Talent
Head of IT Operations (not engineering) Senior leadership role responsible for 24x7 availability, operational resilience, and regulatory compliance across all IT systems and services. Investment Mgt firm (400B+ AUM) Report to CTO Team size: 30 Location: San Francisco (Full relocation provided) Hybrid schedule Comp: 500k - 700k Drive infrastructure strategy, manage vendor relationships, and oversee governance processesfocusing on … priorities. Experience managing infrastructure from a service delivery, risk, and compliance perspectivepreferably within financial services, investment management, or similarly regulated industries is needed. Required Experience Proven leadership in technical operations and team management Investment management or broader financial services Managing critical, firm-impacting incidents Exceptional communication skills for high-pressure problem resolution Strong background in cloud operations and … vendor management Broad IT operations experience across infrastructure, support, and governance Executive presence with a boardroom-ready mindset Commitment to service excellence and stakeholder engagement MBA or other relevant discipline is ideal More ❯
Employment Type: Any
Salary: USD 500,000 Annual
Posted:

Head Of IT Operations - Investment Mgt 500k++ Hybrid in San Fr

Reseda, California, United States
Hybrid / WFH Options
Living Talent
Head of IT Operations (not engineering) Senior leadership role responsible for 24x7 availability, operational resilience, and regulatory compliance across all IT systems and services. Investment Mgt firm (400B+ AUM) Report to CTO Team size: 30 Location: San Francisco (Full relocation provided) Hybrid schedule Comp: 500k - 700k Drive infrastructure strategy, manage vendor relationships, and oversee governance processesfocusing on … priorities. Experience managing infrastructure from a service delivery, risk, and compliance perspectivepreferably within financial services, investment management, or similarly regulated industries is needed. Required Experience Proven leadership in technical operations and team management Investment management or broader financial services Managing critical, firm-impacting incidents Exceptional communication skills for high-pressure problem resolution Strong background in cloud operations and … vendor management Broad IT operations experience across infrastructure, support, and governance Executive presence with a boardroom-ready mindset Commitment to service excellence and stakeholder engagement MBA or other relevant discipline is ideal More ❯
Employment Type: Any
Salary: USD 500,000 Annual
Posted:

Head of IT Service Operations

Leeds, West Yorkshire, England, United Kingdom
Hybrid / WFH Options
Hays Specialist Recruitment Limited
company Join a forward-thinking organisation committed to delivering innovative and resilient IT solutions across the organisation. This is a fantastic opportunity to lead a high-performing IT Service Operations team and shape the future of technology delivery. This role is offered as a 12 Months FTC and can be worked remotely with occasional travel. Your new role … As Head of IT Service Operations, you will oversee the delivery of business-as-usual IT services, lead service desk operations, and drive continuous improvement across systems and processes. You'll play a pivotal role in designing end-to-end technical solutions, supporting bids and tenders, and managing supplier relationships to ensure value and performance. … organisation's roadmap. This role also includes leading contract transitions, implementing robust governance, and championing a solutions-focused culture. What you'll need to succeed Proven leadership in IT operations, service desk management, and supplier engagement Experience managing multidisciplined teams including a service desk Strong experience in technical solution design, bid writing, and contract mobilisation Expertise in Microsoft technologies More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum
Posted:
Head of Operations
Work from Home
10th Percentile
£52,500
25th Percentile
£56,250
Median
£100,000
75th Percentile
£105,000
90th Percentile
£120,000