3 of 3 Remote ISO/IEC 20000 Jobs

CCOE manager, the business process owners and project teams. You are the central point of contact for all SAP-related services (ECC, S / 4HANA, BW, PI / PO, Fiori, etc.) and monitor compliance with SLAs and KPIs. You coordinate incident, problem and change management … suppliers and follow up on projects and upgrades. You will ensure continuous service improvement and contribute to roadmap initiatives such as migration to S / 4HANA and integration with cloud solutions. You will work with security and compliance teams to ensure that SAP complies with internal and external standards ...

Description: Role: ITIL / ITSM Consultant Type: Contract Location: London, UK - Hybrid Job Details : Seeking a experienced UK-based ITIL / ITSM Consultants to support short-term advisory and assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity … executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide pragmatic recommendations aligned to ITIL 4 best practices and ISO / IEC 20000 readiness Required Experience: Proven experience delivering ITIL / ITSM maturity assessments Strong working knowledge of ITIL ...

service quality. Use data and analytics to identify trends and drive service improvements. Lead and support continuous service improvement initiatives. Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Mentor and guide service delivery team members, helping to set high ...